Alexander House And Utopia Spa | Hotel in East Grinstead

| 8.4 (463 Reviews) |  1 Bathroom
Crawley Down Hotel | Alexander House And Utopia Spa

Hotel in Crawley Down, East Grinstead

Victorian hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a sauna.
Alexander House And Utopia Spa offers 58 accommodations with laptop-compatible safes and complimentary bottled water. These individually furnished accommodations include desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This East Grinstead hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Turners Hill, East Grinstead, RH10 4QD, United Kingdom

Amenities

Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Designer toiletries
  • Towels
Bedroom
  • Hypo-allergenic bedding
  • Premium bedding
  • Blackout drapes/curtains
  • Bed sheets
  • Iron/ironing board
  • Turndown service
  • Individually furnished
  • Laptop-compatible safe
  • Desk
  • Connecting rooms available
  • Slippers
Breakfast
  • 2 restaurants
  • 3 bars/lounges
  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: GBP 15.50 per person
  • Room service available
  • Coffee/tea in common area(s)
  • Free bottled water
  • Refrigerator
  • Coffee/tea maker
  • Electric kettle
Parking
  • Extended parking on site (GBP 7.5 per night)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free valet parking on site
  • Electric car charging station on site
Accessibility
  • Wheelchair-accessible parking
  • Bathroom emergency pull cord
  • Wheelchair-accessible path of travel
  • Low-height counter and sink
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Hiking/biking trails
  • Golf lessons
  • Fitness center (free access)
  • Golfing
  • Outdoor tennis court
  • Hot tub
  • Steam room
  • Sauna
  • Free bicycle rentals
  • Hiking/biking trails
  • Indoor pool
  • Fitness center
  • Fitness classes
  • Yoga classes
  • Full-service spa
Entertainment
  • Digital channels
  • Flat-screen TV
General
  • Conference space (495 square feet)
  • Meeting rooms
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • Romanian
  • French
  • Dutch
  • Hungarian
  • German
  • Spanish
  • Croatian
  • Italian
  • English
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Indoor pool
  • Refrigerator
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Turndown service
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Wedding services
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
  • Garden
  • Pool sun loungers
Spa
  • Ayurvedic treatments
  • Manicures and pedicures
  • Detox wraps
  • Steam room
  • Body wraps
  • 29 treatment rooms
  • Facials
  • Body scrubs
  • Hot tub
  • Sauna
  • Aromatherapy
  • Couples treatment room(s)
  • Spa open daily
  • Massage/treatment rooms
  • Body treatments
  • Massage - Swedish
  • Reflexology
  • Hydrotherapy
  • Massage - hot stone
  • Massage - prenatal

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm contactless check-in available express check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available late check-out fee: gbp 50 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for gbp 40.0 per night.
Payment Policy
Fee for continental breakfast: approximately gbp 15.50 per person extended parking fee: gbp 7.5 per night pet fee: gbp 40.00 per pet, per night service animals are exempt from fees late check-out fee: gbp 50 (subject to availability) rollaway bed fee: gbp 40.0 per night facilities fee: gbp 20 per person, per day and includes use of: spa the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 44 lbs per pet) food and water bowls are available pets allowed for an extra charge of gbp 40.00 per pet, per night service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Kaity
Jul 3, 2025 01:36:43 AM
Review Score:   8
Summary: I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
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Room Arrangement

Room Info Facilities
Cosy Double Room
Room Size: 269 square feet m2
1 Double Bed
Cosy Double Room

General

Ping - 8, Number of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, Shower/tub combination, Pets not allowed, Courtyard view, Square meters - 25, Bed count minimum 1, Bed count maximum 1
Comfy King Room
Room Size: 321 square feet m2
1 Double Bed
Comfy King Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Number of bedrooms - 0, Egyptian-cotton sheets, Shower/tub combination, Pets not allowed, Extra bed count 1, Square feet - 321, Square meters - 29.8, Garden view, Bed count minimum 1, Bed count maximum 1
Garden Suites
Room Size: 560 square feet m2
1 Double Bed
Garden Suites

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Egyptian-cotton sheets, Square feet - 560, Pets not allowed, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Balcony or patio, Square meters - 52, Deep soaking bathtub, Separate bathtub and shower, Garden view, iPod docking station, Separate sitting area, Ping - 15.74, Bed count minimum 1, Bed count maximum 1
Luxury Super King Room
Room Size: 377 square feet m2
1 King Bed
2 Twin Beds
Luxury Super King Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Egyptian-cotton sheets, Pets not allowed, Square feet - 377, Square meters - 35, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Ping - 10.59, Separate bathtub and shower, Garden view, iPod docking station, Bed count minimum 1, Bed count maximum 2
Traditional Suite
Room Size: 1000 square feet m2
1 King Bed
Traditional Suite

General

Number of living rooms 0, Square feet - 1000, Number of bedrooms - 0, Square meters - 93, Garden view, Separate sitting area, Pets not allowed, Ping - 28.10, Bed count minimum 1, Bed count maximum 1
Spa Suite
Room Size: 592 square feet m2
1 Double Bed
Spa Suite

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Egyptian-cotton sheets, Pets not allowed, Square feet - 592, Extra bed count 1, Square meters - 55, Free cribs/infant beds, Deep soaking bathtub, Separate bathtub and shower, Garden view, iPod docking station, Ping - 16.64, Bed count minimum 1, Bed count maximum 1
Standard Single Room
Room Size: 215 square feet m2
1 Large Twin Bed
Standard Single Room

General

Square meters - 20, Number of living rooms 0, Square feet - 215, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Junior Suite, 1 King Bed
Room Size: 431 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Egyptian-cotton sheets, Ping - 12, Pets not allowed, Extra bed count 1, Square feet - 431, Free cribs/infant beds, Square meters - 40, Deep soaking bathtub, Separate bathtub and shower, Garden view, iPod docking station, Bed count minimum 1, Bed count maximum 1
Master Suite
Room Size: 1238 square feet m2
1 Double Bed
Master Suite

General

Rollaway/extra beds (surcharge), Egyptian-cotton sheets, Pets not allowed, Extra bed count 1, Number of living rooms 1, Free cribs/infant beds, Ping - 34.79, Deep soaking bathtub, Separate bathtub and shower, Garden view, Square feet - 1238, iPod docking station, Square meters - 115, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Crawley Down hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Crawley Down hotel have a swimming pool?

Yes, this Crawley Down hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crawley Down hotel?

Best-rates for the Crawley Down hotel starts from $241 per night with includes Bedding/Linens, Wellness Facilities, Restaurant, Guest Services, Pool, TV, Accessibility, Security/Safety, Sports/Activities, Breakfast, Hot Tub, Laundry, Business Services, Bar, Child Friendly, Kitchen, Parking, Wheelchair Accessible, Spa, Toiletries, Internet, Balcony/Terrace with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Crawley Down hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crawley Down hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crawley Down hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crawley Down hotel?

Based on the information reported by the owner or manager, the Crawley Down hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crawley Down hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Crawley Down hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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