Aloft Tulum | Hotel in Tulum

| 9.0 (459 Reviews) | 1 Bathroom

Hotel in Zama, Tulum

Luxury hotel with 2 restaurants, near Tulum National Park
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Aloft Tulum offers 140 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, 77760, Mexico

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Toilet paper

Bathrobes

Hair dryer

Rainfall showerhead

Towels

Soap

Shampoo

Designer toiletries

Private bathroom

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Pillow-top mattress

Down comforter

Premium bedding

Bed sheets

Phone

Mobile key entry

Safe

Recycling

Individually furnished

Laptop-friendly workspace

Individually decorated

Desk

Water-efficient showers only

Slippers

Energy-saving switches

Connecting rooms available

LED light bulbs

Breakfast

2 bars/lounges and 1 poolside bar

2 restaurants and 1 coffee shop/cafe

Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 25-25 for adults and USD 20-25 for children

Coffee/tea in common area(s)

Room service available

Coffee/tea maker

Free bottled water

Minibar

Parking

Wheelchair-accessible parking and van parking available

Airport shuttle on request

Secured covered self parking on site (USD 17 per day)

24-hour roundtrip airport shuttle (surcharge)

Onsite parking options include a carport

Electric car charging station on site

Accessibility

Low-height electrical outlets in bathroom

Valet for wheelchair-equipped vehicle

Elevator

Accessible airport shuttle

Toilet grab bar height (inches): 47

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible lounge

Braille signage

Wheelchair-accessible registration desk

Well-lit path to entrance

Wheelchair-accessible registration desk height (inches): 25

Wheelchair-accessible spa

Doorbell and phone notification

Elevator door width (inches): 59

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Wheelchair-accessible pool

Wheelchair-accessible restaurant

Wheelchair-accessible path of travel

10 on-site accessible parking spaces

Wheelchair-accessible van parking

Wheelchair-accessible fitness center

Activities

Ecotours

Snorkeling

Theme parks

Beach access

2 outdoor pools

Bicycle rentals

Shopping mall

24-hour fitness center

Entertainment

Netflix

Premium channels

Streaming services

55-inch LCD TV

Digital channels

General

Coworking space

Computer station

Conference space (2170 square feet)

Meeting rooms - 3

24-hour business center

Banquet hall

Elevator

English

Spanish

No plastic coffee stirrers

Rooftop garden

TV in lobby

No plastic drinking straws

Vegan dining options

Smoke-free property

At least 80% lighting from LEDs

Comprehensive recycling policy

Vegetarian dining options

Comprehensive food waste policy

Biodegradable coffee stirrers

Guest Services

2 outdoor pools

Snack bar/deli

Laundry facilities

Porter/bellhop

Daily housekeeping

Change of bedsheets (on request)

Wedding services

Tour/ticket assistance

Multilingual staff

Concierge services

24-hour front desk

Laundry facilities

Dry cleaning service

Luggage storage

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi and wired Internet

Outdoors

Garden

Pool sun loungers

Free pool cabanas

Outdoor furniture

Rooftop terrace

Pool umbrellas

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available express check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available.

Payment Policy

Fee for full breakfast: approximately usd 25 to 25 for adults, and usd 20 to 25 for children airport shuttle fee: usd 268 per vehicle (one-way, maximum occupancy 10) airport shuttle fee per child: usd 1 (roundtrip), (up to 17 years old) covered self parking fee: usd 17 per day pet fee: usd 30 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 40 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 30 per pet, per stay restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Daniel

Sep 24, 2025 10:09:40 AM

Review Score: 8

Summary: Laundry facility excellent. Breakfast ok, coffee needs to be better. Staff great. Rooftop awesome.

See All Reviews

Room Arrangement

Room Info	Facilities
aloft, Room, 2 Double Beds Room Size: 334 square feet m² 2 Double Beds	General Square meters - 31, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Garden view, Pets not allowed, Square feet - 334, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
aloft, Room, 1 King Bed Room Size: 279 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Garden view, Pets not allowed, Square meters - 26, Square feet - 279, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Room, 1 King Bed (Terrace, View) Room Size: 279 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Terrace, Pets not allowed, Square meters - 26, Square feet - 279, Number of bathrooms - 1, Free cribs/infant beds, Deck or patio, Garden view, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom (Balcony) Room Size: 592 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 17, Number of bedrooms - 1, Garden view, Pets not allowed, Balcony, Square feet - 592, Bed count minimum 1, Bed count maximum 1, Square meters - 55, Free cribs/infant beds
Room, 2 Double Beds (Terrace) Room Size: 334 square feet m² 2 Double Beds	General Square meters - 31, Number of living rooms 0, Ping - 9, Deck or patio, Number of bedrooms - 0, Garden view, Terrace, Pets not allowed, Square feet - 334, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
aloft, Room, 1 King Bed, City View Room Size: 279 square feet m² 1 King Bed	General Ping - 8, Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Doorway wheelchair width (centimeters) - 231, Room and bed type depend on availability check-in, Square meters - 26, Square feet - 279, Wheelchair accessible, Number of bathrooms - 1, Free cribs/infant beds, Lowered peephole/view port in door, Doorway wheelchair width (inches) - 91, Bed count minimum 1, Bed count maximum 1, City view
aloft, Suite, 1 Bedroom Room Size: 592 square feet m² 2 King Bed and Double Sofa Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, Full-sized refrigerator/freezer, Square feet - 592, Square meters - 55, Free cribs/infant beds, Ping - 17, Garden view, Separate sitting area, Balcony, Bed count minimum 2, Bed count maximum 2
aloft, Room, 2 Double Beds, City View Room Size: 334 square feet m² 2 Double Beds	General Pet-friendly room, Square meters - 31, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 334, Bed count minimum 2, City view, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2

FAQ's

Is this Aloft Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Aloft Tulum have a swimming pool?

Yes, this Aloft Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Aloft Tulum?

Best-rates for the Aloft Tulum starts from $249 per night with includes Balcony/Terrace, Wellness Facilities, Restaurant, Entertainment, Child Friendly, Internet, Air Conditioner, TV, Accessibility, Bar, Toiletries, Guest Services, Kitchen, Parking, Pool, Wheelchair Accessible, Security/Safety, Business Services, Bedding/Linens, Breakfast, Laundry with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Aloft Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Aloft Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Aloft Tulum is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Aloft Tulum?

Based on the information reported by the owner or manager, the Aloft Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Aloft Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Aloft Tulum are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

R4,106