AluaSoul Orotava Valley - Adults Only | Hotel in Puerto de la Cruz

| 8.5 (1992 Reviews) |   Pet Friendly  4 Bathrooms  12 Guests
Puerto de la Cruz Hotel | AluaSoul Orotava Valley - Adults Only

Hotel in Puerto de la Cruz

Just yards from Tenerife’s beautiful Playa Jardín beach, this elegant hotel features an outdoor swimming pool, 2 restaurants, and stunning views of Mount Teide and the sea. The AluaSoul Orotava Valley - Adults Only offers large, comfortable junior suites with a private balcony, separate bedroom and lounge. The WiFi in public areas, as well as a tour desk, make it easy to plan your stay in Tenerife. Choose between a la carte and buffet restaurants for a delicious meal, or discover the lively center of Puerto de la Cruz. The establishment offers My Favorite Club®, with exclusive services such as: -personalized check-in and check-out -access to My Favorite Club Lounge with snacks and drinks, -access to exclusive areas, -selection of the best rooms including superior attributes, among other special advantages. -free shuttle from hotel to city center (monday to saturday)

AluaSoul Orotava Valley - Adults Only is located in Puerto de la Cruz.

This 219 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Pool, Designated Smoking Area, and several others. This is a 4 star rated property and has over 1992 reviews with the average score of 8.5 . Coming to Puerto de la Cruz and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 219 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Puerto de la Cruz. These details are authentic, as they are provided by our partner, booking.com.

This AluaSoul Orotava Valley - Adults Only in Puerto de la Cruz is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “AluaSoul Orotava Valley - Adults Only”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Urbanización Turquesa playa, Puerto de la Cruz, 38400, Spain

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Wine/Champagne
  • Fruit
  • Coffee house on site
  • Bar
  • Snack bar
Parking
  • Parking garage
  • Private Parking
  • Parking on site
  • Parking
Activities
  • Foot massage
  • Darts
  • Yoga classes
  • Fitness classes
  • Public Bath
  • Massage
  • Head massage
  • Fitness center
  • Archery
  • Diving
  • Full-body massage
  • Evening entertainment
  • Hand massage
  • Themed dinners
  • Bingo
  • Neck massage
  • Pool table
  • Tennis court
  • Back massage
  • Live music/Performance
  • Solarium
  • Fitness
  • Cycling
  • Ping-pong
  • Aerobics
  • Entertainment staff
  • Snorkeling
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Smoke-free property
  • Adults only
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Safe
  • Pet friendly
Guest Services
  • Ironing service
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Fax/Photocopying
  • Pet bowls
  • Laundry
  • Shuttle service
  • Shared lounge/TV area
  • 24-hour front desk
  • Car rental
  • Pet basket
  • Tour desk
  • Room service
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Terrace
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor furniture
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Cashless payment available
  • Mobile app for room service
  • Contactless check-in/out
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
Spa
  • Swimming pool
  • Beach umbrellas
  • Heated pool
  • Pool bar

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and charges may apply.
Please note air conditioning is available during summer months, at certain times of the day only, guests are kindly requested to contact the hotel for more details using the contact details found on the booking confirmation, pets are allowed under 10kg, with a suplement of 20 eur per night. it's neccesary to check availability first.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.61
Location:
8.15
Staff:
8.93
Facilities:
8.79
Comfort:
9.09
Cleanliness:
9.13
Nikola
Aug 25, 2025 07:00:00 AM
Review Score:   9
Czech Republic
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Suite with Ocean View ( 2 Adults )
Room Type: Suite
Room Size: 40 m2
2 Twin bed(s) Bed
1 Sofa bed Bed

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Air conditioning, Key access, Safe

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Outdoors

Balcony, Terrace, Outdoor furniture

Kitchen

Electric kettle, Refrigerator

Living Area

Sofa, Desk

View

View, Sea view

Services

Wake-up service

Bedroom

Wardrobe or closet

Room Amenities

Sofa bed

Accessibility

Adapted bath, Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Suite (2 Adults)
Room Type: Suite
Room Size: 40 m2
1 Sofa bed Bed
2 Twin bed(s) Bed
Suite (2 Adults)

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Air conditioning, Key access, Safe

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Outdoors

Balcony, Terrace, Outdoor furniture

Kitchen

Electric kettle, Refrigerator

Living Area

Sofa, Desk

Services

Wake-up service

Bedroom

Wardrobe or closet

View

Garden view, Mountain view

Room Amenities

Sofa bed

Accessibility

Adapted bath, Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Suite Teide View ( 2 Adults )
Room Type: Suite
Room Size: 40 m2
1 Sofa bed Bed
2 Twin bed(s) Bed
Suite Teide View ( 2 Adults )

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Air conditioning, Key access, Safe

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Outdoors

Balcony, Terrace, Outdoor furniture

Kitchen

Electric kettle, Refrigerator

Living Area

Sofa, Desk

Services

Wake-up service

Bedroom

Wardrobe or closet

View

Mountain view

Room Amenities

Sofa bed

Accessibility

Adapted bath, Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
My Favorite Club Suite Ocean Front View ( 2 Adults )
Room Type: Suite
Room Size: 40 m2
2 Twin bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Minibar, Wine/Champagne

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Air conditioning, Key access, Safe

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Outdoors

Balcony, Terrace, Outdoor furniture

Kitchen

Electric kettle, Coffee machine, Refrigerator

Living Area

Sitting area, Desk

View

View, Sea view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Adapted bath, Accessible by elevator

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Concierge services

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Puerto de la Cruz hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Puerto de la Cruz hotel?

Check-in time for Puerto de la Cruz hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Puerto de la Cruz hotel have a swimming pool?

Yes, this Puerto de la Cruz hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto de la Cruz hotel?

Best-rates for the Puerto de la Cruz hotel starts from $136 per night with includes Oceanfront, Sports/Activities, Bedding/Linens, Wellness Facilities, Pool, Designated Smoking Area, Wheelchair Accessible, Restaurant, Guest Services, Laundry, Air Conditioner, Parking, Ocean View, Accessibility, Pet Friendly, Transportation/Shuttle, Bar, Entertainment, Internet, Security/Safety, TV, View, Balcony/Terrace with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Puerto de la Cruz hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto de la Cruz hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto de la Cruz hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto de la Cruz hotel?

Based on the information reported by the owner or manager, the Puerto de la Cruz hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto de la Cruz hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Puerto de la Cruz hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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ZA R2,354
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