Banyan Tree Puebla | Hotel in Puebla

| 9.2 (624 Reviews) |  1 Bathroom
Historic Centre of Puebla Hotel | Banyan Tree Puebla

Hotel in Historic Centre of Puebla, Puebla

Luxury hotel with 3 restaurants and a full-service spa
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli.
Banyan Tree Puebla offers 78 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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10 Norte #1402, Puebla, 72000, Mexico

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Shower
  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Designer toiletries
  • Towels
Bedroom
  • Premium bedding
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Bed sheets
  • Heating
  • Air conditioning
  • Iron/ironing board (on request)
  • Turndown service
  • Phone
  • Local maps
  • Safe
  • In-room massage
  • Chef
  • Slippers
  • Children's slippers
Breakfast
  • 2 bars/lounges
  • Room service available
  • 3 restaurants and 1 coffee shop/cafe
  • Local cuisine breakfast available for a fee daily 7:00 AM–10:00 AM: MXN 475-1000 for adults and MXN 475-999 for children
  • Espresso maker
  • Dining table
  • Coffee/tea maker
  • Minibar
  • Free bottled water
Parking
  • Valet parking on site (MXN 220.00 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • Wheelchair-accessible path of travel
  • Elevator
  • Accessible airport shuttle
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Outdoor pool
  • 24-hour fitness center
  • Full-service spa
Entertainment
  • TV
General
  • Meeting rooms
  • Conference space (4951 square feet)
  • Library
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • French
  • German
  • Spanish
  • Italian
  • English
  • Smoke-free property
Guest Services
  • Outdoor pool
  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Dining table
  • Snack bar/deli
  • 24-hour front desk
  • Daily housekeeping
  • Turndown service
  • Concierge services
  • Wedding services
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Rooftop terrace
  • Pool umbrellas
  • Garden
  • Pool sun loungers
Spa
  • Detox wraps
  • Massage - Swedish
  • Body wraps
  • Aromatherapy
  • Facials
  • Massage - sports
  • 3 treatment rooms
  • Massage - Thai
  • Massage - deep-tissue
  • Body scrubs
  • Spa open daily
  • Massage/treatment rooms
  • Manicures and pedicures
  • Body treatments

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are available for mxn 1000.0 per night.
Payment Policy
Fee for local cuisine breakfast: approximately mxn 475 to 1000 for adults, and mxn 475 to 999 for children airport shuttle fee: mxn 1250 per vehicle (one-way, maximum occupancy 4) valet parking fee: mxn 220.00 per day pet fee: mxn 1260 per pet, per day rollaway bed fee: mxn 1000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 1260 per pet, per day restrictions apply; for more information contact the property at the number on the booking confirmation
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Scott
Jun 23, 2025 06:44:40 AM
Review Score:   8
Summary: Banyan tree hotel itself was awesome but there were some protest going on for couple of hrs while we were having a nape and it was very loud outside the room.
See All Reviews

Room Arrangement

Room Info Facilities
Urban Bliss
Room Size: 495 square feet m2
1 King Bed
Urban Bliss

General

Number of living rooms 0, No cribs (infant beds), Number of bedrooms - 1, Garden view, Square feet - 495, Ping - 14, Square meters - 46, Bed count minimum 1, Bed count maximum 1
Bliss Suite
Room Size: 1001 square feet m2
1 King Bed
Bliss Suite

General

Number of living rooms 0, Square feet - 1001, Square meters - 93, Ping - 28, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, City view
Serenity Suite
Room Size: 1249 square feet m2
1 King Bed
Serenity Suite

General

Number of living rooms 0, Number of bedrooms - 1, Square meters - 116, Square feet - 1249, Ping - 35, Bed count minimum 1, Bed count maximum 1, Separate dining area, City view, Free cribs/infant beds
Urban Room Double
Room Size: 495 square feet m2
2 Double Beds
Urban Room Double

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 495, Ping - 14, Square meters - 46, Bed count minimum 2, City view, Free cribs/infant beds, Bed count maximum 2
Harmony Suite
Room Size: 2260 square feet m2
1 King Bed
Harmony Suite

General

No cribs (infant beds), Number of bedrooms - 1, Location - top floor, Square feet - 2260, Bed count minimum 1, Square meters - 210, Number of living rooms 1, Ping - 64, Bed count maximum 1, Separate dining area, City view
Urban Room King
Room Size: 495 square feet m2
1 King Bed
Urban Room King

General

Number of living rooms 0, Number of bedrooms - 1, Square feet - 495, Courtyard view, Ping - 14, Square meters - 46, Bed count minimum 1, Bed count maximum 1, City view, Free cribs/infant beds
Bliss Junior Suite
Room Size: 678 square feet m2
1 King Bed
Bliss Junior Suite

General

Square feet - 678, Ping - 19, Number of living rooms 0, Square meters - 63, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, City view
Urban Junior Suite Double
Room Size: 538 square feet m2
2 Double Beds
Urban Junior Suite Double

General

Number of living rooms 0, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Bed count minimum 2, City view, Free cribs/infant beds, Bed count maximum 2
Urban Junior Suite King
Room Size: 538 square feet m2
1 King Bed
Urban Junior Suite King

General

Number of living rooms 0, Square meters - 50, Ping - 15, Square feet - 538, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this Banyan Tree Puebla pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Banyan Tree Puebla have a swimming pool?

Yes, this Banyan Tree Puebla has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Banyan Tree Puebla?

Best-rates for the Banyan Tree Puebla starts from $174 per night with includes Accessibility, Security/Safety, Spa, Fireplace/Heating, Guest Services, Kitchen, TV, Wheelchair Accessible, Restaurant, Entertainment, Air Conditioner, Parking, Wellness Facilities, Toiletries, Breakfast, Child Friendly, Internet, Pool, Business Services, Bedding/Linens, Bar, Laundry, Balcony/Terrace with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Banyan Tree Puebla a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Banyan Tree Puebla wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Banyan Tree Puebla is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Banyan Tree Puebla?

Based on the information reported by the owner or manager, the Banyan Tree Puebla indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Banyan Tree Puebla?

Based on the information reported by the owner or manager, details for the cancellation policy for the Banyan Tree Puebla are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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