Best Western Premier Alsterkrug Hotel | Hotel in Hamburg

| 8.6 (324 Reviews) |  1 Bathroom
Groß Borstel Hotel | Best Western Premier Alsterkrug Hotel

Hotel in Groß Borstel, Hamburg

Luxury hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Change of towels is available on request.
Best Western Premier Alsterkrug Hotel offers 106 accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Alsterkrugchaussee 277, Hamburg, 22297, Germany

Amenities

Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available late check-out fee: eur 40 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for eur 42 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately eur 27 per person uncovered self parking fee: eur 8 per day pet fee: eur 15 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out fee: eur 40 (subject to availability) rollaway bed fee: eur 42 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total pets food and water bowls are available pets allowed for an extra charge of eur 15 per pet, per night service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus eco-friendly cleaning products

Reviews

Kate
Aug 7, 2025 05:33:32 PM
Review Score:   10
Summary: Very helpful staff, excellent restaurant, comfortable and clean room. Above average all around! Stayed for one night to be close to airport for an early morning departure. Would highly recommend.
See All Reviews

FAQ's

Is this Groß Borstel hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Groß Borstel hotel have a swimming pool?

Yes, this Groß Borstel hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Groß Borstel hotel?

Best-rates for the Groß Borstel hotel starts from $146 per night with includes Guest Services, Kitchen, Laundry, TV, Wheelchair Accessible, Accessibility, Bar, Breakfast, Child Friendly, Parking, Balcony/Terrace, Bedding/Linens, Spa, Restaurant, Internet, Pool, Security/Safety, Business Services, Wellness Facilities, Fireplace/Heating, Entertainment, Eco Friendly, Sports/Activities, Toiletries with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Groß Borstel hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Groß Borstel hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Groß Borstel hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Groß Borstel hotel?

Based on the information reported by the owner or manager, the Groß Borstel hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Groß Borstel hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Groß Borstel hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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