Casa Malca | Hotel in Tulum

| 8.9 (257 Reviews) | Pet Friendly 5 Bathrooms 17 Guests

Hotel in Zona Hotelera, Tulum

Casa Malca is located on an unspoiled beach in Tulum, on the edge of the Sian Ka’an Biosphere Reserve. It offers a bar-restaurant, tropical gardens and stylish accommodations with air conditioning. Each room and suite at Casa Malca is decorated in elegant white and has views of the gardens or the Caribbean Sea. The private bathrooms come with free toiletries and towels. Tulum town and the beautiful Mayan ruins of Tulum are both around 6.2 mi from the property, while Cancún International Airport is 78 mi away. Free parking is available on site.

Casa Malca is located in Tulum.

This 5 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pet Friendly, and several others. This is a 5 star rated property and has over 257 reviews with the average score of 8.9 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 5 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Casa Malca in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Casa Malca”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Carretera Tulum-Boca Paila Km 9.5, Tulum, 77780, Mexico

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Private Pool

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Fruit

Wine/Champagne

Breakfast in the room

Special diet meals (on request)

Kids' meals

Restaurant

Parking

Private Parking

Parking

Free parking

Parking on site

Activities

Beachfront

Beauty services

Fitness classes

Temporary art galleries

Body scrub

Private beach area

Hand massage

Playground

Couples' massage

Makeup services

Beach

Indoor pool (seasonal)

Themed dinners

Indoor pool

Pool table

Head massage

Spa and wellness center

Pedicure

Fitness center

Manicure

Bike tours

Yoga classes

Steam room

Fishing

Back massage

Body treatments

Waxing services

Fitness

Walking tours

Tour or class about local culture

Full-body massage

Foot massage

Massage

Body wrap

Personal trainer

Hot tub/Jacuzzi

Indoor pool (year-round)

Spa/Wellness packages

Spa facilities

Neck massage

Sauna

Facial treatments

Spa lounge/Relaxation area

Cycling

Happy hour

Entertainment

Board games/Puzzles

Outdoor play equipment for kids

General

Wifi in all areas

Hypoallergenic room available

Designated smoking area

Family rooms

Air conditioning

Non-smoking rooms

Pet friendly

Safe

Guest Services

Meeting/Banquet facilities

Packed lunches

Concierge

Private check-in/out

Tour desk

Babysitting/Child services

Shuttle service (additional charge)

Shuttle service

Airport shuttle

Fax/Photocopying

Room service

Baggage storage

Airport shuttle (additional charge)

Daily housekeeping

Laundry

24-hour front desk

Ironing service

Currency exchange

Car rental

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Outdoor furniture

Sun deck

Outdoor pool

Outdoor pool (year-round)

Terrace

Garden

Security/Safety

CCTV in common areas

CCTV outside property

Security alarm

24-hour security

Fire extinguishers

Key access

Guest accommodation sealed after cleaning

Property cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Food can be delivered to guest accommodation

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

First aid kits available

Cashless payment available

Mobile app for room service

Physical distancing rules followed

Spa

Pool with view

Swimming pool

Shallow end

Beach chairs/Loungers

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 01348

Reviews

Value for money:

8.19

Location:

9.12

Staff:

9.26

Facilities:

9.33

Comfort:

9.43

Cleanliness:

9.41

Dani

Jul 25, 2026 07:00:00 AM

Review Score: 9

Israel

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite with Ocean View Room Type: Suite Room Size: 60 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Towels, Toilet paper, Shower, Hairdryer, Toilet, Conditioner, Body soap, Free toiletries, Private bathroom, Shampoo General Air conditioning, Key card access, Soundproofing, Safety deposit box Media & Technology Telephone Living Area Seating area, Sofa View View, Landmark view, Pool view, Sea view Bedroom Cribs, Wardrobe or closet, Linens Kitchen Wine glasses, Coffee machine Outdoors Outdoor furniture, Terrace Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels Room amenities Socket near the bed, Adapter, Hypoallergenic pillow Physical distancing Single-room AC for guest accommodation
Master Suite - Beach Front Room Type: Suite Room Size: 90 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Towels, Toilet paper, Shower, Hairdryer, Toilet, Conditioner, Body soap, Free toiletries, Private bathroom, Shampoo General Soundproofing, Key card access, Interconnected room(s) available, Key access, Air conditioning, Safety deposit box Media & Technology Telephone Outdoors Balcony, Outdoor furniture, Terrace Living Area Seating area, Sofa View View, Landmark view, Sea view Bedroom Cribs, Wardrobe or closet, Linens Kitchen Wine glasses, Coffee machine Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels Room amenities Socket near the bed, Adapter, Hypoallergenic pillow Physical distancing Single-room AC for guest accommodation
Junior Suite with Garden View Room Type: Suite Room Size: 60 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Towels, Toilet paper, Shower, Hairdryer, Toilet, Conditioner, Body soap, Free toiletries, Private bathroom, Shampoo General Soundproofing, Safety deposit box, Interconnected room(s) available, Air conditioning, Key card access Media & Technology Telephone Living Area Seating area, Sofa View Garden view, View, Landmark view Bedroom Cribs, Wardrobe or closet, Linens Kitchen Wine glasses, Coffee machine Outdoors Outdoor furniture, Terrace Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels Room amenities Socket near the bed, Adapter, Hypoallergenic pillow Physical distancing Single-room AC for guest accommodation
Townhouse Labyrinth Suite Room Type: Quad Room Size: 120 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Towels, Toilet paper, Shower, Hairdryer, Toilet, Conditioner, Body soap, Free toiletries, Private bathroom, Shampoo General Air conditioning, Key card access, Soundproofing, Safety deposit box Media & Technology Telephone Outdoors Balcony, Outdoor furniture, Terrace Living Area Seating area, Sofa View Garden view, View, Landmark view, Inner courtyard view Bedroom Cribs, Wardrobe or closet, Linens Kitchen Wine glasses, Coffee machine Pool and Spa Pool towels Room amenities Socket near the bed, Adapter, Hypoallergenic pillow Physical distancing Single-room AC for guest accommodation
Family Village Suite Room Type: Quad Room Size: 70 m² 1 King bed(s) Bed 1 King bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Towels, Toilet paper, Shower, Hairdryer, Toilet, Conditioner, Body soap, Free toiletries, Private bathroom, Additional bathroom, Shampoo General Air conditioning, Key card access, Soundproofing, Safety deposit box Media & Technology Telephone Outdoors Balcony, Outdoor furniture, Terrace Living Area Seating area, Sofa View Garden view, View, Landmark view Bedroom Cribs, Wardrobe or closet, Linens Kitchen Wine glasses, Coffee machine Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels Room amenities Socket near the bed, Adapter, Hypoallergenic pillow Physical distancing Single-room AC for guest accommodation

FAQ's

Is this Casa Malca pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Casa Malca?

Check-in time for Casa Malca starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Casa Malca have a swimming pool?

Yes, this Casa Malca has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Malca?

Best-rates for the Casa Malca starts from $402 per night with includes Air Conditioner, Parking, Pet Friendly, Pool, Designated Smoking Area, View, Private Pool, Private Beach, Ocean View, Balcony/Terrace, Oceanfront, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Hot Tub, Internet, Laundry with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Casa Malca a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Malca wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Malca has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Malca?

Based on the information reported by the owner or manager, the Casa Malca indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Malca?

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa Malca are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

R6,645

Price Details

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Highly Rated

Hotel

Sueños Tulum

9.8

Exceptional

(77 Reviews)

5 Baths 589.86 ft²

R7,083/Night 7 Nights - R49,582

Casa Malca | Hotel in Tulum

Hotel in Zona Hotelera, Tulum

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Living Area

View

Bedroom

Kitchen

Outdoors

Accessibility

Pool and Spa

Room amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Living Area

View

Bedroom

Kitchen

Accessibility

Pool and Spa

Room amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Living Area

View

Bedroom

Kitchen

Outdoors

Accessibility

Pool and Spa

Room amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Living Area

View

Bedroom

Kitchen

Pool and Spa

Room amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Living Area

View

Bedroom

Kitchen

Accessibility

Pool and Spa

Room amenities

Physical distancing

FAQ's

Is this Casa Malca pet-friendly for guests?

What time is check-in & check-out at Casa Malca?

Does the Casa Malca have a swimming pool?

How much does it cost per night to stay in Casa Malca?

Is Casa Malca a family-friendly place to stay?

Is the Casa Malca wheelchair accessible or offer services for disabled guests?

What is the minimum night stay policy for the Casa Malca?