Casa Pestagua Relais Châteaux | Hotel in Cartagena

| 9.6 (269 Reviews) |  1 Bathroom
Centro Hotel | Casa Pestagua Relais Châteaux

Hotel in Centro, Cartagena

Luxury hotel with free breakfast and a fitness center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and concierge services are onsite.
Casa Pestagua Relais Châteaux offers 16 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels, first-run movies, and pay movies.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Santo Domingo, 33-63, Cartagena, 130001, Colombia

Amenities

Air Conditioner
Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Shower
  • Hair dryer
  • Free toiletries
  • Bathrobes
Bedroom
  • Free cribs/infant beds
  • Blackout drapes/curtains
  • Premium bedding
  • Air conditioning
  • Bed sheets
  • Iron/ironing board
  • Phone
  • Slippers
  • Safe
Breakfast
  • Free full breakfast available daily 6 AM–10 AM
  • Free daily reception
  • 1 poolside bar and 1 bar
  • Room service available
  • 1 restaurant
  • Minibar
Parking
  • Airport shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)
  • No onsite parking available
Accessibility
  • Upper floors accessible by stairs only
  • This property does not have elevators
  • Accessible airport shuttle
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Outdoor pool
  • Fitness center
  • Bicycle rentals
Entertainment
  • Premium channels
  • Cable channels
  • First-run movies
  • Pay movies
  • LCD TV
General
  • Front-desk safe
  • Banquet hall
  • English
  • Spanish
  • Romance packages available
  • Smoke-free property
  • Renovated entire property - March 2023
Guest Services
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Supervised childcare (surcharge)
  • Laundry facilities
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Concierge services
  • Wedding services
  • Dry cleaning service
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Terrace
  • Garden

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Airport shuttle fee: usd 60 per vehicle (one-way, maximum occupancy 2) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Demery
Mar 14, 2025 11:47:34 PM
Review Score:   10
Summary: 5 stars! For everything! I literally cried when I had to say goodbye to this hotel. It is STUNNING! I have never felt so welcome and connected to a staff at a hotel before. My husband and I spent 7 nights at Casa Pestagua, and it still wasn't enough time. The atmosphere is relaxing and calm. The gourmet breakfast is beyond extraordinary, and the menu has so many choices. There wasn't anything I asked for that the staff didn't go above and beyond to help accommodate my requests. Definitely go to the spa at the sister hotel for a treatment and take the private boat to Acasi for the day. The pool is a paradise escape during the heat of the Cartagena afternoons. I would like to personally thank Louis, Carlos, Amanda, and Yeily for taking care of us and making us feel at home. Thank you so much to everyone else on staff, too. I will be returning to Cartagena, if only to relax and enjoy this hotel, it's superb service, and see the familiar and friendly faces of the Casa Pestagua team.
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Room Arrangement

Room Info Facilities
Junior Suite
Room Size: 527 square feet m2
1 King Bed
Junior Suite

General

Number of living rooms 0, Ping - 15, Square feet - 527, Number of bedrooms - 1, Square meters - 49, Bed count minimum 1, Bed count maximum 1
Suite (del Condé de Pestagua)
Room Size: 1496 square feet m2
1 King Bed
Suite (del Condé de Pestagua)

General

Number of living rooms 0, Square feet - 1496, Number of bedrooms - 1, Square meters - 139, Bed count minimum 1, Ocean view, Ping - 42, Bed count maximum 1
Deluxe Room
Room Size: 431 square feet m2
1 King Bed
Deluxe Room

General

Number of living rooms 0, Square meters - 40, Number of bedrooms - 0, Ping - 12, Bed count minimum 1, Bed count maximum 1, Square feet - 431
Suite (Madariaga)
Room Size: 771 square feet m2
1 King Bed
Suite (Madariaga)

General

Number of living rooms 0, Square meters - 72, Number of bedrooms - 1, Ping - 22, Bed count minimum 1, Square feet - 771, Bed count maximum 1, City view
Grand Suite
Room Size: 1001 square feet m2
1 King Bed
Grand Suite

General

Number of living rooms 0, Square feet - 1001, Square meters - 93, Ping - 28, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this Casa Pestagua Relais Châteaux pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Pestagua Relais Châteaux have a swimming pool?

Yes, this Casa Pestagua Relais Châteaux has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Pestagua Relais Châteaux?

Best-rates for the Casa Pestagua Relais Châteaux starts from $344 per night with includes Air Conditioner, Pool, Balcony/Terrace, Child Friendly, Internet, Toiletries, Guest Services, Entertainment, Breakfast, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Bar, Laundry, Restaurant with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Casa Pestagua Relais Châteaux a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Pestagua Relais Châteaux wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Pestagua Relais Châteaux has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Pestagua Relais Châteaux?

Based on the information reported by the owner or manager, the Casa Pestagua Relais Châteaux indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Pestagua Relais Châteaux?

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa Pestagua Relais Châteaux are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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