Cielo Maya Beach Tulum | Hotel in Tulum

| 8.2 (508 Reviews) |  4 Bathrooms  14 Guests
Soliman Bay Hotel | Cielo Maya Beach Tulum

Hotel in Soliman Bay, Tulum

Situated north of Tulum, 7 km from Tulum Archeological Site and 10 km from Tulum town., Cielo Maya Beach Tulum boasts an outdoor pool and views of the sea. The hotel has a terrace and views of the garden, and guests can enjoy a meal at the restaurant or a drink at the bar. Free private parking is available on site. Every room at this hotel is air conditioned and is fitted with a flat-screen TV. Some rooms have a seating area for your convenience. You will find a coffee machine in the room. Rooms are equipped with a private bathroom equipped with a shower. For your comfort, you will find bathrobes and slippers. Cielo Maya Beach Tulum features free WiFi throughout the property. There is a 24-hour front desk at the property. This hotel has a private beach area, ideal for snorkeling and kayaking. Car hire is also available. Bus station Tulum Ruins is 7 km from Cielo Maya Beach Tulum, while Tulum Bus station is 10 km from the property. The nearest airport is Tulum International Airport.

Cielo Maya Beach Tulum is located in Tulum.

This 17 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 4 star rated property and has over 508 reviews with the average score of 8.2 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 17 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Cielo Maya Beach Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Cielo Maya Beach Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Tankah III, Mza 3 Lt. 36, Tulum, 77760, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Private BeachPrivate Beach
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • BarBar
  • FruitFruit
  • RestaurantRestaurant
  • Wine/ChampagneWine/Champagne
  • Special diet meals (on request)Special diet meals (on request)
  • Coffee house on siteCoffee house on site
  • Snack barSnack bar
  • Breakfast in the roomBreakfast in the room
ParkingParking
  • ParkingParking
  • Parking on siteParking on site
  • Private ParkingPrivate Parking
  • Free parkingFree parking
  • Street parkingStreet parking
ActivitiesActivities
  • Themed dinnersThemed dinners
  • Spa and wellness centerSpa and wellness center
  • Hand massageHand massage
  • SnorkelingSnorkeling
  • Body treatmentsBody treatments
  • FishingFishing
  • Beauty servicesBeauty services
  • Private beach areaPrivate beach area
  • Head massageHead massage
  • Public BathPublic Bath
  • Game roomGame room
  • BeachfrontBeachfront
  • Happy hourHappy hour
  • Neck massageNeck massage
  • Full-body massageFull-body massage
  • Foot massageFoot massage
  • MassageMassage
  • Spa/Wellness packagesSpa/Wellness packages
  • DartsDarts
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • Facial treatmentsFacial treatments
  • BeachBeach
  • Couples' massageCouples' massage
  • Back massageBack massage
EntertainmentEntertainment
  • Outdoor play equipment for kidsOutdoor play equipment for kids
  • Indoor play areaIndoor play area
  • Board games/PuzzlesBoard games/Puzzles
GeneralGeneral
  • Designated smoking areaDesignated smoking area
  • Wifi in all areasWifi in all areas
  • SafeSafe
  • Air conditioningAir conditioning
  • Non-smoking roomsNon-smoking rooms
Guest ServicesGuest Services
  • Tour deskTour desk
  • Daily housekeepingDaily housekeeping
  • Shared lounge/TV areaShared lounge/TV area
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Ironing serviceIroning service
  • Car rentalCar rental
  • Room serviceRoom service
  • Shuttle serviceShuttle service
  • Express check-in/outExpress check-in/out
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Baggage storageBaggage storage
  • Packed lunchesPacked lunches
  • Airport shuttleAirport shuttle
  • 24-hour front desk24-hour front desk
  • LaundryLaundry
  • Fax/PhotocopyingFax/Photocopying
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Picnic areaPicnic area
  • Outdoor pool (year-round)Outdoor pool (year-round)
  • Sun deckSun deck
  • TerraceTerrace
  • Outdoor poolOutdoor pool
  • Outdoor furnitureOutdoor furniture
  • GardenGarden
Security/SafetySecurity/Safety
  • Key accessKey access
  • CCTV in common areasCCTV in common areas
  • CCTV outside propertyCCTV outside property
  • Fire extinguishersFire extinguishers
  • Smoke alarmsSmoke alarms
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Delivered food covered securelyDelivered food covered securely
  • Breakfast to-go containersBreakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • First aid kits availableFirst aid kits available
  • Face masks for guests availableFace masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Process in place to check health of guestsProcess in place to check health of guests
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Access to healthcare professionalsAccess to healthcare professionals
  • Cashless payment availableCashless payment available
  • Mobile app for room serviceMobile app for room service
  • Contactless check-in/outContactless check-in/out
  • Physical distancing rules followedPhysical distancing rules followed
SpaSpa
  • Shallow endShallow end
  • Beach chairs/LoungersBeach chairs/Loungers
  • Kids' poolKids' pool
  • Pool with viewPool with view
  • Swimming poolSwimming pool
  • Beach umbrellasBeach umbrellas
  • Pool coverPool cover
Transportation/ShuttleTransportation/Shuttle
  • Airport pickupAirport pickup
  • Airport drop-offAirport drop-off

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, in the event of an early departure, the property will charge you the full amount for your stay.
License number: 09037788

Reviews

Value for money:
8.35
Location:
8.19
Staff:
8.97
Facilities:
8.89
Comfort:
9.26
Cleanliness:
9.17
Noreen
Jun 25, 2026 07:00:00 AM
Review Score:   10
Germany
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Junior Deluxe with Sea View
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
1 Sofa bed Bed
Junior Deluxe with Sea View

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Bath, Bath or shower, Body soap, Shower, Free toiletries, Slippers, Spa tub, Toilet paper, Toothbrush, Shower cap, Walk-in shower, Towels, Private bathroom, Hairdryer, Bathrobe, Toilet

General

Private entrance, Laptop safe, Key access, Air conditioning, Mosquito net, Trash cans, Smoke Alarm, Safety deposit box, Tile/Marble floor, Fan

Media & Technology

Streaming service (like Netflix), Satellite channels, Flat-screen TV, TV

Activities

Hot tub

Outdoors

Outdoor furniture, Terrace, Balcony

Kitchen

Coffee machine, Refrigerator

Living Area

Seating area, Sofa

View

Sea view, View

Bedroom

Alarm clock, Wardrobe or closet, Linens

Accessibility

Entire unit located on ground floor, Upper floors accessible by stairs only, Raised toilet

Entertainment & Family Services

Board games/puzzles

Room amenities

Sofa bed, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Junior Suite
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
Junior Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Bath or shower, Body soap, Shower, Free toiletries, Slippers, Toothbrush, Toilet paper, Shower cap, Walk-in shower, Towels, Private bathroom, Hairdryer, Bathrobe, Toilet

General

Private entrance, Laptop safe, Key access, Air conditioning, Mosquito net, Trash cans, Smoke Alarm, Safety deposit box, Tile/Marble floor, Fan

Media & Technology

Satellite channels, Flat-screen TV, TV

Kitchen

Coffee machine, Refrigerator

Living Area

Seating area, Sofa

Bedroom

Alarm clock, Wardrobe or closet, Linens

View

Garden view

Accessibility

Entire unit located on ground floor, Upper floors accessible by stairs only, Raised toilet

Entertainment & Family Services

Board games/puzzles

Room amenities

Sofa bed, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Double Junior Suite
Room Type: Suite
Room Size: 50 m2
2 Queen bed(s) Bed
Standard Double Junior Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Bath or shower, Body soap, Shower, Free toiletries, Slippers, Toothbrush, Toilet paper, Shower cap, Walk-in shower, Towels, Private bathroom, Hairdryer, Bathrobe, Toilet

General

Private entrance, Laptop safe, Key access, Air conditioning, Mosquito net, Trash cans, Smoke Alarm, Safety deposit box, Tile/Marble floor, Fan

Media & Technology

Satellite channels, Flat-screen TV, TV

Kitchen

Coffee machine, Refrigerator

Bedroom

Alarm clock, Wardrobe or closet, Cribs, Linens

View

Garden view

Accessibility

Entire unit located on ground floor, Upper floors accessible by stairs only, Raised toilet

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Grand Suite Deluxe
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed
2 Sofa bed Bed
Grand Suite Deluxe

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Bath, Bath or shower, Body soap, Shower, Free toiletries, Slippers, Spa tub, Toilet paper, Toothbrush, Shower cap, Walk-in shower, Towels, Private bathroom, Hairdryer, Bathrobe, Toilet

General

Private entrance, Laptop safe, Key access, Air conditioning, Mosquito net, Trash cans, Smoke Alarm, Safety deposit box, Tile/Marble floor, Fan

Media & Technology

Streaming service (like Netflix), Satellite channels, Flat-screen TV, TV

Activities

Hot tub

Outdoors

Outdoor furniture, Terrace, Balcony

Kitchen

Coffee machine, Dining table, Refrigerator

Living Area

Seating area, Sofa, Dining area

Bedroom

Alarm clock, Linens, Wardrobe or closet, Walk-in closet, Cribs

View

View

Accessibility

Upper floors accessible by stairs only, Raised toilet

Entertainment & Family Services

Board games/puzzles

Room amenities

Sofa bed, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Cielo Maya Beach Tulum pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cielo Maya Beach Tulum? 

Check-in time for Cielo Maya Beach Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cielo Maya Beach Tulum have a swimming pool? 

Yes, this Cielo Maya Beach Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cielo Maya Beach Tulum? 

Best-rates for the Cielo Maya Beach Tulum starts from $139 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, View, Private Beach, Ocean View, Balcony/Terrace, Oceanfront, Transportation/Shuttle, Security/Safety, Sports/Activities, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Laundry with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Cielo Maya Beach Tulum a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cielo Maya Beach Tulum wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Cielo Maya Beach Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cielo Maya Beach Tulum? 

Based on the information reported by the owner or manager, the Cielo Maya Beach Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cielo Maya Beach Tulum? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Cielo Maya Beach Tulum are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
R2,257
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