Cloud Hotel & Suites | Hotel in Nairobi

| 7.2 (99 Reviews) |  1 Bathroom
Parklands Hotel | Cloud Hotel & Suites

Hotel in Parklands, Nairobi

Hotel connected to a shopping center in Nairobi with free parking
An indoor pool, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
Cloud Hotel & Suites offers 39 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.


An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more
 
Corner of 4th Parklands and Masari Road, Nairobi, 00100, Kenya

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Hair dryer
  • Free toiletries
Bedroom
  • Free cribs/infant beds
  • Premium bedding
  • Bed sheets
  • Air conditioning
  • Laptop-compatible safe
  • Phone
  • Desk
  • Slippers
  • Soundproofing
  • Turndown service
Breakfast
  • 24-hour room service
  • 1 restaurant and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 9 per person
  • 1 poolside bar and 1 bar
  • Coffee/tea maker
  • Free bottled water
  • Electric kettle
  • Refrigerator
Parking
  • Airport shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
Accessibility
  • Elevator door width (inches): 47
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible path to elevator
Activities
  • Bicycle rentals
  • Hiking/biking trails
  • Boat tours
  • Ecotours
  • Safari
  • Golfing
  • Outdoor pool
  • Hot tub
  • Steam room
  • Sauna
  • Indoor pool
Entertainment
  • Satellite channels
  • Premium channels
  • 32-inch LCD TV
  • iPod dock
General
  • 24-hour business center
  • Meeting room
  • Elevator
  • Front-desk safe
  • ATM/banking services
  • Banquet hall
  • French
  • English
  • Russian
  • Designated smoking areas
Guest Services
  • Free cribs/infant beds
  • Outdoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Indoor pool
  • Refrigerator
  • Babysitting (surcharge)
  • Laundry facilities
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Wedding services
  • Concierge services
  • Dry cleaning service
  • Turndown service
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Free pool cabanas
  • Pool umbrellas
Spa
  • Turkish bath/hammam
  • Massage - deep-tissue
  • Aromatherapy

Policies

Check-in
Check-in start time: noon; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11:30 am
Child Policy
Children are welcome. rollaway/extra beds are available for usd 20.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 9 per person airport shuttle fee: usd 30 per vehicle (one way) rollaway bed fee: usd 20.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Sarah
Jul 20, 2025 12:04:29 PM
Review Score:   10
Summary: I recommend this hotel as great value for money, with a nice restaurant, situated above a shopping center which makes everything so easy. The rooms are simple, comfortable, and clean. Staff is friendly and responsive. The only drawback is the noise from adjacent function hall that happens a couple of nights a week.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Size: 301 square feet m2
1 Double Bed
2 Twin Beds
Standard Double Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wardrobe or closet, Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 1, Extra bed count 1, City view, Bed count maximum 2
Executive Room
Room Size: 301 square feet m2
1 Double Bed
Executive Room

General

Bidet, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wardrobe or closet, Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Suite
Room Size: 301 square feet m2
1 King Bed
Suite

General

Bidet, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Doorway wheelchair width (centimeters) - 122, Doorway wheelchair width (inches) - 48, Square meters - 28, Square feet - 301, Wheelchair accessible, Canal view, No rollaway/extra beds, Wardrobe or closet, Ping - 8.46, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Cloud Hotel & Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Cloud Hotel & Suites have a swimming pool?

Yes, this Cloud Hotel & Suites has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cloud Hotel & Suites?

Best-rates for the Cloud Hotel & Suites starts from $54 per night with includes Restaurant, Guest Services, Hot Tub, Pool, TV, Wheelchair Accessible, Accessibility, Business Services, Wellness Facilities, Kitchen, Air Conditioner, Parking, Designated Smoking Area, Spa, Toiletries, Breakfast, Bedding/Linens, Bar, Child Friendly, Internet, Laundry with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Cloud Hotel & Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cloud Hotel & Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cloud Hotel & Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cloud Hotel & Suites?

Based on the information reported by the owner or manager, the Cloud Hotel & Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cloud Hotel & Suites?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cloud Hotel & Suites are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
ZA R928
You will be redirected to  
Hot Deal - It has been viewed 101 times today
Not the right fit? Check out our other properties in Parklands
9.1 (11 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
8.0 (7 Reviews)
Hotel
  • Parking
  • Wheelchair Accessible
  • Accessibility
|
6.8 (6 Reviews)
Hotel
  • Air Conditioner
  • TV
  • Balcony/Terrace
|
8.8 (13 Reviews)
Apartment
  • Parking
  • Transportation/Shuttle
  • Security/Safety
5.0 (2 Reviews)
Apartment
  • Parking
  • Pet Friendly
  • Security/Safety
New
Apartment
  • Wheelchair Accessible
  • Bedding/Linens
  • Child Friendly
1.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Balcony/Terrace
New
Bed & Breakfast
  • Parking
  • Security/Safety
  • Child Friendly