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Courtyard by Marriott Franklin Cool Springs | Hotel in Franklin

| 9.2 (963 Reviews) |  1 Bathroom
Franklin Hotel | Courtyard by Marriott Franklin Cool Springs

Hotel in Franklin

Suburban hotel with a 24-hour fitness center and a 24-hour business center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Courtyard by Marriott Franklin Cool Springs offers 126 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.


An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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2001 Meridian Blvd, Franklin, 37067, United States

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 21
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately usd 7 to 17 for adults, and usd 5 to 15 for children self parking fee: usd 10.00 per night late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Kyle
Jun 9, 2025 12:28:27 AM
Review Score:   4
Summary: Our room never got cleaned . We went to the front desk to ask for towels and they told us to wait for house keeping that never came . We had to find housecleaning just to get towels . They were kind of rude at the front desk . When we checked in they tried to charge us for parking even tho when o booked months ago I was told it was free and I didnt even drive myself I was driven there . Luckily they didn't charge me for it . When I booked I payed extra for free breakfast for both days and they didn't offer it . They gave me 2 gifts card for $10 for the bistro which wouldn't even pay for a full breakfast for us both . I did get refunded for a small portion of that tho. Overall it was not the best experience and I will not be staying there again . For $550 it was not worth it . I'd rather stay in a motel next time for cheaper and the same quality of service .
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FAQ's

Is this Franklin hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Franklin hotel?

Check-in time for Franklin hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Franklin hotel have a swimming pool?

Yes, this Franklin hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Franklin hotel?

Best-rates for the Franklin hotel starts from $158 per night with includes Laundry, Fireplace/Heating, Parking, Wheelchair Accessible, Toiletries, Entertainment, Breakfast, Accessibility, Business Services, Restaurant, Bar, Guest Services, Hot Tub, Kitchen, Air Conditioner, Pool, Balcony/Terrace, Security/Safety, Bedding/Linens, Wellness Facilities, Child Friendly, Internet, TV with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Franklin hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Franklin hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Franklin hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Franklin hotel?

Based on the information reported by the owner or manager, the Franklin hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Franklin hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Franklin hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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