Crowne Plaza London - Docklands by IHG | Hotel in London

| 8.8 (1002 Reviews) |  1 Bathroom
Docklands Hotel | Crowne Plaza London - Docklands by IHG

Hotel in Docklands, London

Waterfront hotel with a full-service spa and a fitness center
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a steam room are onsite.
Housekeeping is available once per stay.
Crowne Plaza London - Docklands by IHG offers 210 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Western Gateway, London, E16 1AL, United Kingdom

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Towels
  • Shower/tub combination
  • Hair dryer
Bedroom
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • In-room massage
  • Free newspapers
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Desk
Breakfast
  • 24-hour room service
  • 1 bar
  • 1 restaurant
  • Full breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 19.99 per person
  • Coffee/tea maker
Parking
  • Limited onsite parking
  • Self parking on site (GBP 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Electric car charging station on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
Activities
  • Sailing
  • Windsurfing
  • Steam room
  • Full-service spa
  • Fitness center
  • Indoor pool
General
  • Conference space
  • Business center
  • Meeting room
  • Free newspapers in lobby
  • Banquet hall
  • Elevator
  • Front-desk safe
  • ATM/banking services
  • Spanish
  • French
  • English
  • Romanian
  • Italian
  • Portuguese
  • Polish
  • Smoke-free property
Guest Services
  • Babysitting (surcharge)
  • Laundry facilities
  • Free cribs/infant beds
  • Indoor pool
  • Multilingual staff
  • Wedding services
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance
  • Porter/bellhop
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Spa
  • Spa open daily
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for gbp 30.0 per night. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately gbp 19.99 per person self parking fee: gbp 25 per day (in/out privileges) rollaway bed fee: gbp 30.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Pauline
Jun 25, 2025 12:18:28 AM
Review Score:   10
Summary: Loved this hotel, the service was excellent throughout. From reception to cocktails. The area is perfect and had everything we needed for a perfect break. Walking distance from Excel which is amazing.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room
Room Size: 269 square feet m2
1 Twin Bed
Standard Room

General

Ping - 8, Number of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square meters - 25, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 Double Bed, Accessible
Room Size: 269 square feet m2
1 Double Bed
Standard Room, 1 Double Bed, Accessible

General

Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Low-height counters/sink, Lever door handles, Room and bed type depend on availability check-in, Vibrating pillow alarm, Square meters - 25, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Lowered peephole/view port in door, Bathroom emergency pull cord, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Standard Room, 1 Double Bed with Sofa bed
Room Size: 269 square feet m2
2 Double Bed and Double Sofa Bed
Standard Room, 1 Double Bed with Sofa bed

General

Ping - 8, Number of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, Room and bed type depend on availability check-in, Sofa bed, Square meters - 25, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed
Room Size: 269 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 0, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Junior Suite, 1 King Bed
Room Size: 355 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Number of living rooms 0, Bathrobes, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 355, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, Ping - 10
Standard Room, 1 King Bed, Accessible (Minicooler)
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Accessible (Minicooler)

General

Number of living rooms 0, Visual fire alarm, Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Lever door handles, Vibrating pillow alarm, Grab bar - near toilet, Wheelchair accessible, Lowered locks/deadbolt, Lowered peephole/view port in door, No rollaway/extra beds, Bathroom emergency pull cord, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Standard Room, 1 Double Bed (Mini cooler)
Room Size: 269 square feet m2
1 Double Bed
Standard Room, 1 Double Bed (Mini cooler)

General

Ping - 8, Number of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square meters - 25, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Double Beds (Mini cooler)
Room Size: 269 square feet m2
2 Double Beds
Standard Room, 2 Double Beds (Mini cooler)

General

Ping - 8, Number of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square meters - 25, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Double Beds
Room Size: 269 square feet m2
2 Double Beds
Standard Room, 2 Double Beds

General

Ping - 8, Number of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square meters - 25, Bed count minimum 2, Bed count maximum 2
Premium Room
Room Size: m2
1 Twin Bed
Premium Room

General

No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this Docklands hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Docklands hotel have a swimming pool?

Yes, this Docklands hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Docklands hotel?

Best-rates for the Docklands hotel starts from $114 per night with includes Bar, Breakfast, Business Services, Child Friendly, Wheelchair Accessible, Accessibility, Guest Services, Kitchen, Laundry, Security/Safety, Bedding/Linens, Spa, Restaurant, Internet, Air Conditioner, Parking, Pool, Wellness Facilities with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Docklands hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Docklands hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Docklands hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Docklands hotel?

Based on the information reported by the owner or manager, the Docklands hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Docklands hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Docklands hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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