DoubleTree by Hilton Hotel and Spa Chester | Hotel in Chester

| 8.6 (1003 Reviews) |  1 Bathroom
Hoole Hotel | DoubleTree by Hilton Hotel and Spa Chester

Hotel in Hoole, Chester

Eco-certified hotel with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and 24-hour room service.
DoubleTree by Hilton Hotel and Spa Chester offers 219 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include a health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Warrington Road, Chester, CH2 3PD, United Kingdom

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Eco-friendly toiletries
  • Private bathroom
  • Hair dryer
  • Shower
Bedroom
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning
  • Phone
  • Desk
  • Connecting rooms available
  • Recycling
  • LED light bulbs
  • Iron/ironing board
  • Laptop-compatible safe
Breakfast
  • 1 restaurant
  • English breakfast available for a fee daily 6:30 AM–10 AM: GBP 19.95 per person
  • 1 bar
  • 24-hour room service
  • Refrigerator
  • Minibar
Parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible van parking
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Assistive listening devices available
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
  • Elevator
  • Stair-free path to entrance
  • 13 on-site accessible parking spaces
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible concierge desk
  • Elevator door width (inches): 34
  • Wheelchair-accessible parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
Activities
  • Mountain biking
  • Segway rentals/tours
  • Ziplining
  • Horse riding
  • Golfing
  • Fitness center
  • Full-service spa
Entertainment
  • Cable channels
  • Flat-screen TV
General
  • Meeting rooms - 7
  • Conference space (2777 square feet)
  • Elevator
  • Front-desk safe
  • Banquet hall
  • English
  • Arabic
  • Smoke-free property
  • 100% renewable energy
  • Couples dining
  • Romance packages available
Guest Services
  • Refrigerator
  • Laundry facilities
  • Tour/ticket assistance
  • Multilingual staff
  • Luggage storage
  • Concierge services
  • Dry cleaning service
  • Daily housekeeping
  • Wedding services
  • Laundry facilities
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Terrace
  • Picnic area
  • Garden
Spa
  • Spa open daily
  • Facials
  • Massage - deep-tissue
  • Body treatments
  • Body wraps
  • Massage - hot stone
  • Body scrubs
  • Massage - prenatal
  • Massage/treatment rooms
  • Turkish bath/hammam
  • 11 treatment rooms
  • Detox wraps
  • Couples treatment room(s)
  • Aromatherapy
  • Manicures and pedicures
  • Reflexology

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for english breakfast: approximately gbp 19.95 per person spa fee: gbp 20 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa. guests must contact this property in advance to reserve sofa beds please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property uses wind and solar energy

Reviews

Nicole
Aug 9, 2025 07:03:53 PM
Review Score:   6
Summary: Booked a garden view room and was given a room overlooking a roof. Asked at reception but wasn't changed.
See All Reviews

Room Arrangement

Room Info Facilities
Presidential Room, 1 King Bed
Room Size: 36 square feet m2
1 King Bed
Presidential Room, 1 King Bed

General

Number of living rooms 0, Electric kettle, Shower/tub combination, Coffee/tea maker, Sofa bed, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Private bathroom, Deep soaking bathtub, Slippers, Square meters - 3.3, Free bottled water, No cribs (infant beds), Ping - 1, Separate sitting area, Rainfall showerhead, Refrigerator, Bed count minimum 1, Bed count maximum 1, Square feet - 36
Room, 1 King Bed
Room Size: 36 square feet m2
1 King Bed
Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Shower/tub combination, Number of bathrooms - 1, Refrigerator (on request), Private bathroom, Deep soaking bathtub, No cribs (infant beds), Ping - 1, Free tea bags/instant coffee, Square meters - 3, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Square feet - 36
Room, 1 King Bed, Accessible
Room Size: 36 square feet m2
1 King Bed
Room, 1 King Bed, Accessible

General

Number of bedrooms - 0, Electric kettle, Wheelchair-width doorways, Extra bed count 1, Doorway wheelchair width (centimeters) - 73, Bathrobes, Raised toilet seat height (centimeters) - 48, Slippers, Bathroom emergency pull cord, Roll-in shower width (inches) - 29, Free tea bags/instant coffee, Bed count minimum 1, Number of living rooms 0, Shower/tub combination, Raised toilet seat, Sofa bed, Raised toilet seat height (inches) - 19, Doorway wheelchair width (inches) - 29, Wheelchair accessible, Number of bathrooms - 2, Private bathroom, Deep soaking bathtub, Bathroom grab bars, No cribs (infant beds), Ping - 1, Square meters - 3, Roll-in shower, Roll-in shower width (centimeters) - 74, Bed count maximum 1, Square feet - 36
Family Room, 1 King Bed (Deluxe)
Room Size: 36 square feet m2
1 King Bed
Family Room, 1 King Bed (Deluxe)

General

Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Shower only, Number of bathrooms - 1, Bathrobes, Private bathroom, Free bottled water, No cribs (infant beds), Ping - 1, Free tea bags/instant coffee, Square meters - 3, Rainfall showerhead, Refrigerator, Bed count minimum 1, Bed count maximum 1, Square feet - 36
Superior Room, 1 King Bed
Room Size: m2
1 King Bed
Superior Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Twin Room
Room Size: 36 square feet m2
2 Twin Beds
Twin Room

General

Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Shower/tub combination, Number of bathrooms - 1, Refrigerator (on request), Private bathroom, Deep soaking bathtub, No cribs (infant beds), Ping - 1, Free tea bags/instant coffee, Square meters - 3, Rainfall showerhead, Bed count minimum 2, Square feet - 36, Bed count maximum 2
Junior Suite, 1 King Bed
Room Size: 36 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Shower/tub combination, Coffee/tea maker, Sofa bed, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Private bathroom, Deep soaking bathtub, Slippers, Free bottled water, No cribs (infant beds), Ping - 1, Separate sitting area, Square meters - 3, Rainfall showerhead, Refrigerator, Bed count minimum 1, Bed count maximum 1, Square feet - 36
Twin Room
Room Size: 36 square feet m2
2 Twin Beds
Twin Room

General

Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Shower only, Number of bathrooms - 1, Refrigerator (on request), Private bathroom, No cribs (infant beds), Ping - 1, Square meters - 3, Rainfall showerhead, Bed count minimum 2, Square feet - 36, Bed count maximum 2
Room, 1 King Bed, Garden View
Room Size: m2
1 King Bed
Room, 1 King Bed, Garden View

General

Garden view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite, 1 King Bed (Family)
Room Size: 36 square feet m2
1 King Bed
Junior Suite, 1 King Bed (Family)

General

Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Shower/tub combination, Coffee/tea maker, Sofa bed, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Private bathroom, Deep soaking bathtub, Slippers, Free bottled water, No cribs (infant beds), Ping - 1, Separate sitting area, Square meters - 3, Rainfall showerhead, Refrigerator, Bed count minimum 1, Bed count maximum 1, Square feet - 36
Deluxe Room, 1 King Bed
Room Size: 36 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Shower only, Number of bathrooms - 1, Bathrobes, Private bathroom, Free bottled water, No cribs (infant beds), Ping - 1, Free tea bags/instant coffee, Square meters - 3, Rainfall showerhead, Refrigerator, Bed count minimum 1, Bed count maximum 1, Square feet - 36

FAQ's

Is this Hoole hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hoole hotel have a swimming pool?

No, this Hoole hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hoole hotel?

Best-rates for the Hoole hotel starts from $102 per night with includes Wheelchair Accessible, Accessibility, Wellness Facilities, Internet, Guest Services, Air Conditioner, Balcony/Terrace, Spa, Breakfast, Child Friendly, Laundry, Bedding/Linens, Bar, Entertainment, Parking, TV, Security/Safety, Business Services, Restaurant, Kitchen with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hoole hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hoole hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hoole hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hoole hotel?

Based on the information reported by the owner or manager, the Hoole hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hoole hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hoole hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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