Puerto Morelos Rentals Mexico Quintana Roo Cancun Puerto Morelos

Dreams Natura Resort & Spa - All Inclusive | Resort in Puerto Morelos

| 8.2 (1437 Reviews) |  1 Bathroom
Puerto Morelos Resort | Dreams Natura Resort & Spa - All Inclusive

Resort in Puerto Morelos

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Dreams Natura Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


A health club and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Sm 31, Mz 03, Lote 101-21, Km 332, Puerto Morelos, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Shampoo
  • Free toiletries
  • Towels
Bedroom
  • Premium bedding
  • Ceiling fan
  • Blackout drapes/curtains
  • Bed sheets
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Down comforter
  • Air conditioning
  • Free cribs/infant beds
  • Laptop-friendly workspace
  • Iron/ironing board
  • Phone
  • Water-efficient toilets only
  • Water-efficient showers only
  • Laptop-compatible safe
  • Free local calls
  • LED light bulbs
  • Energy-saving switches
  • Slippers
Breakfast
  • 24-hour room service
  • 1 swim-up bar and 1 poolside bar
  • 5 restaurants
  • Free daily reception
  • Coffee/tea in common area(s)
  • Espresso maker
  • Champagne service
  • Free minibar
  • Local meal delivery service
Parking
  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Free secured, uncovered self parking on site
Accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Outdoor pool access
  • Shopping
  • Children's pool
  • Fitness center
  • Fitness classes
  • Yoga classes
  • Full-service spa
  • Steam room
  • Playground
  • Lifeguards on site
  • Free water park access
  • Ziplining
  • 4 outdoor pools
  • Sauna
  • Wine tasting room
  • Access to nearby outdoor pool
  • Kayaking
  • Billiards/pool table
  • 2 hot tubs
  • Arcade/game room
Entertainment
  • 40-inch Smart TV
General
  • Meeting rooms - 3
  • Conference center (12208 square feet of space)
  • Computer station
  • Ballroom
  • Reception hall
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • English
  • Spanish
  • Romance packages available
  • Comprehensive recycling policy
  • Couples dining
  • At least 80% lighting from LEDs
  • Smoke-free property
  • Local artist showcase
  • No plastic drinking straws
Guest Services
  • Laundry facilities
  • 4 outdoor pools
  • In-room child care (surcharge)
  • Lazy river
  • Access to nearby outdoor pool
  • Playground
  • Free supervised childcare
  • Children's pool
  • Children's toys
  • Free children's club
  • Free rollaway/extra beds
  • Children's games
  • Free water park access
  • Snack bar/deli
  • Free cribs/infant beds
  • Arcade/game room
  • Waterslide
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Wedding services
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
  • Lifeguards on site
  • Beachfront location
  • Outdoor entertainment area
  • Pool umbrellas
  • Pool sun loungers
  • Pool cabanas (surcharge)
Spa
  • Manicures and pedicures
  • Outdoor treatment areas
  • Steam room
  • Facials
  • Massage - sports
  • Body scrubs
  • Hot tub
  • Sauna
  • Aromatherapy
  • Massage - Thai
  • Massage - deep-tissue
  • Couples treatment room(s)
  • Spa open daily
  • 8 treatment rooms
  • Massage/treatment rooms
  • Body treatments
  • Massage - Swedish
  • Hydrotherapy
  • Massage - hot stone
  • Massage - on the beach

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Pet fee: usd 65 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 65 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking and access to the heated pool special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

danielle
May 19, 2025 08:21:49 PM
Review Score:   8
Summary: The hotel and staff were great. Everything was so clean and well looked after. We really enjoyed our holiday, however after 1 week our holiday was then disrupted daily for wedding's (one per day for our 2nd week) where the main infinity pool would be blocked off all day despite the wedding's not starting until 6pm. Even worse than this was a massive event (which we were told was for the travel sales staff of hyatt) which completely took over the hotel; both the infinity and kids pool was taken over by walkeays being constructed across them. The beach wasnt accessible to guests, some restaurants closed plus on one day there was a pool party with a DJ, with food and drink stalls in the pool area. The BBQ smoke blew across the kids pool, the DJ was horribly loud, as guests we were told we couldnt walk through or make use of anything on offer. None of this we were given prior warning of either, or an apology or compensation, soo disappointed as This really did ruin the end of our holiday.
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Room Arrangement

Room Info Facilities
Junior Suite Ocean View Double
Room Size: 560 square feet m2
2 Double Beds
Junior Suite Ocean View Double

General

Pet-friendly room, Number of living rooms 0, Square meters - 52, Private bathroom, Number of bedrooms - 0, Square feet - 560, Sea view, Ping - 15.74, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite Ocean View King
Room Size: 560 square feet m2
1 King Bed
Junior Suite Ocean View King

General

Pet-friendly room, Number of living rooms 0, Square meters - 52, Private bathroom, Number of bedrooms - 0, Ping - 16, Square feet - 560, Sea view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite Swim-Out King
Room Size: 560 square feet m2
1 King Bed
Junior Suite Swim-Out King

General

Number of living rooms 0, Square meters - 52, Private bathroom, Number of bedrooms - 0, Ping - 16, Square feet - 560, Garden view, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite Tropical View Double
Room Size: 560 square feet m2
2 Double Beds
Junior Suite Tropical View Double

General

Number of living rooms 0, Square meters - 52, Private bathroom, Number of bedrooms - 0, Square feet - 560, Garden view, Pets not allowed, Ping - 15.74, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Preferred Club Family Suite Ocean View
Room Size: 1066 square feet m2
2 Double Beds
Preferred Club Family Suite Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Ping - 30, Extra bed count 1, Number of bathrooms - 2, Toothbrush and toothpaste available, Square meters - 99, Bathrobes, Square feet - 1066, Private bathroom, Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite Partial Ocean View Double
Room Size: 560 square feet m2
2 Double Beds
Junior Suite Partial Ocean View Double

General

Number of living rooms 0, Square meters - 52, Partial sea view, Private bathroom, Number of bedrooms - 0, Ping - 16, Square feet - 560, Pets not allowed, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite Partial Ocean View King
Room Size: 560 square feet m2
1 King Bed
Junior Suite Partial Ocean View King

General

Number of living rooms 0, Square meters - 52, Partial sea view, Private bathroom, Number of bedrooms - 0, Ping - 16, Square feet - 560, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Preferred Club Junior Suite Swim-Out King
Room Size: 560 square feet m2
1 King Bed
Preferred Club Junior Suite Swim-Out King

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 560, Pets not allowed, Extra bed count 1, Toothbrush and toothpaste available, Number of bathrooms - 1, Bathrobes, Square meters - 52, Private bathroom, Ping - 16, Garden view, Bed count minimum 1, Bed count maximum 1
Preferred Club Master Suite Ocean View
Room Size: 934 square feet m2
1 King Bed
Preferred Club Master Suite Ocean View

General

Number of living rooms 0, Square feet - 934, Number of bedrooms - 1, Pets not allowed, Extra bed count 1, Number of bathrooms - 2, Toothbrush and toothpaste available, Square meters - 87, Bathrobes, Private bathroom, Ping - 26, Bed count minimum 1, Ocean view, Bed count maximum 1
Preferred Club Master Suite Ocean Front
Room Size: 934 square feet m2
1 King Bed
Preferred Club Master Suite Ocean Front

General

Number of living rooms 0, Square feet - 934, Number of bedrooms - 1, Sea view, Pets not allowed, Extra bed count 1, Number of bathrooms - 2, Toothbrush and toothpaste available, Square meters - 87, Bathrobes, Private bathroom, Ping - 26, Bed count minimum 1, Bed count maximum 1
Preferred Club Junior Suite Swim-Out Double
Room Size: 560 square feet m2
2 Double Beds
Preferred Club Junior Suite Swim-Out Double

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 560, Pets not allowed, Extra bed count 1, Toothbrush and toothpaste available, Number of bathrooms - 1, Bathrobes, Square meters - 52, Private bathroom, Ping - 16, Garden view, Bed count minimum 2, Bed count maximum 2
Family Junior Suite Ocean View
Room Size: 1066 square feet m2
2 Double Beds
Family Junior Suite Ocean View

General

Number of living rooms 0, Square feet - 1066, Private bathroom, Number of bedrooms - 0, Pets not allowed, Ping - 30, Extra bed count 1, Ocean view, Number of bathrooms - 2, Bed count minimum 2, Square meters - 99, Bed count maximum 2
Preferred Club Junior Suite Partial Ocean View King
Room Size: 560 square feet m2
1 King Bed
Preferred Club Junior Suite Partial Ocean View King

General

Number of living rooms 0, Partial sea view, Number of bedrooms - 0, Square feet - 560, Pets not allowed, Extra bed count 1, Toothbrush and toothpaste available, Number of bathrooms - 1, Bathrobes, Square meters - 52, Private bathroom, Ping - 16, Bed count minimum 1, Bed count maximum 1
Junior Suite Swim-Out Double
Room Size: 560 square feet m2
2 Double Beds
Junior Suite Swim-Out Double

General

Number of living rooms 0, Square meters - 52, Private bathroom, Number of bedrooms - 0, Ping - 16, Square feet - 560, Garden view, Pets not allowed, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Preferred Club Junior Suite Ocean View Double
Room Size: 560 square feet m2
2 Double Beds
Preferred Club Junior Suite Ocean View Double

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 560, Extra bed count 1, Toothbrush and toothpaste available, Number of bathrooms - 1, Bathrobes, Square meters - 52, Private bathroom, Ping - 15.74, Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite King
Room Size: 560 square feet m2
1 King Bed
Junior Suite King

General

Number of living rooms 0, Square meters - 52, Private bathroom, Number of bedrooms - 0, Ping - 16, Square feet - 560, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Preferred Club Junior Suite Ocean View King
Room Size: 560 square feet m2
1 King Bed
Preferred Club Junior Suite Ocean View King

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 560, Sea view, Extra bed count 1, Toothbrush and toothpaste available, Number of bathrooms - 1, Bathrobes, Square meters - 52, Private bathroom, Ping - 15.74, Bed count minimum 1, Bed count maximum 1
Preferred Club Ocean Front Double
Room Size: 560 square feet m2
2 Double Beds
Preferred Club Ocean Front Double

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 560, Pets not allowed, Extra bed count 1, Toothbrush and toothpaste available, Number of bathrooms - 1, Bathrobes, Square meters - 52, Private bathroom, Ping - 15.74, Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite Tropical View King
Room Size: 560 square feet m2
1 King Bed
Junior Suite Tropical View King

General

Number of living rooms 0, Square meters - 52, Private bathroom, Number of bedrooms - 0, Ping - 16, Square feet - 560, Garden view, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite Double
Room Size: 560 square feet m2
2 Double Beds
Junior Suite Double

General

Number of living rooms 0, Square meters - 52, Private bathroom, Number of bedrooms - 0, Ping - 16, Square feet - 560, Pets not allowed, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Puerto Morelos resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Morelos resort have a swimming pool?

Yes, this Puerto Morelos resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos resort?

Best-rates for the Puerto Morelos resort starts from $333 per night with includes Hot Tub, Laundry, Air Conditioner, Pool, Wheelchair Accessible, Bedding/Linens, Guest Services, Child Friendly, Parking, Sports/Activities, Wellness Facilities, Restaurant, Internet, Kitchen, Accessibility, Security/Safety, Spa, Entertainment, TV, View, Balcony/Terrace, Business Services, Bar, Toiletries with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos resort?

Based on the information reported by the owner or manager, the Puerto Morelos resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Puerto Morelos resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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