El Sueño Hotel & Spa | Hotel in Puebla

| 9.0 (388 Reviews) |  1 Bathroom
Puebla Historic Center Hotel | El Sueño Hotel & Spa

Hotel in Puebla Historic Center, Puebla

Adults-only hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
El Sueño Hotel & Spa offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the hotel include an indoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

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9 Oriente No. 12 Centro Histórico, Puebla, 72500, Mexico

Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Hot Tub
Internet
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Towels
  • Free toiletries
Bedroom
  • Air conditioning
  • Blackout drapes/curtains
  • Bed sheets
  • Iron/ironing board (on request)
  • Free newspapers
  • Desk
  • Safe
  • Access via exterior corridors
Breakfast
  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:30 AM: MXN 350 per person
  • 1 bar
  • 2 restaurants
  • Room service available
  • Minibar
Parking
  • Airport shuttle on request
  • Free self parking on site
  • 24-hour drop-off airport shuttle (surcharge)
  • Free valet parking on site
Accessibility
  • This property does not have elevators
Activities
  • Indoor pool
  • Full-service spa
Entertainment
  • LCD TV
  • Cable/satellite channels
General
  • Meeting room
  • Banquet hall
  • Library
  • Front-desk safe
  • Free newspapers in lobby
  • English
  • Spanish
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Indoor pool
  • Snack bar/deli
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance
  • Multilingual staff
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Rooftop terrace
Spa
  • Detox wraps
  • Outdoor treatment areas
  • Body wraps
  • Steam room
  • Facials
  • Massage - sports
  • Body scrubs
  • Hot tub
  • Sauna
  • Aromatherapy
  • Massage - Thai
  • Couples treatment room(s)
  • Spa open daily
  • Massage/treatment rooms
  • Body treatments
  • Massage - Swedish
  • 2 treatment rooms
  • Reflexology
  • Massage - hot stone

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight early check-in fee: mxn 700 early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am late check-out fee: mxn 700 late check-out subject to availability
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 350 per person airport shuttle fee: mxn 480 per vehicle pet fee: mxn 350 per pet, per night early check-in fee: mxn 700 (subject to availability) late check-out fee: mxn 700 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 33 lbs per pet) pets allowed for an extra charge of mxn 350 per pet, per night specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Maria
Mar 4, 2025 11:44:57 AM
Review Score:   8
Summary: Bad odors
See All Reviews

Room Arrangement

Room Info Facilities
Master Suite
Room Size: 538 square feet m2
1 King Bed
Master Suite

General

Number of living rooms 0, Shower/tub combination, Square feet - 538, Coffee/tea maker, Premium bedding, Air conditioning, Number of bathrooms - 1, Jetted bathtub, Bathrobes, Private bathroom, Square meters - 50, Ping - 15.12, Separate sitting area, Balcony, Bed count minimum 1, Bed count maximum 1
Junior Suite, 1 King Bed
Room Size: 387 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Private hot tub, Number of living rooms 0, Shower/tub combination, Number of bedrooms - 1, Pillow menu, Ceiling fan, Square meters - 36, Premium bedding, Air conditioning, Square feet - 387, Number of bathrooms - 1, Private hot tub (indoor), Bathrobes, Phone, Private bathroom, Deep soaking bathtub, Turndown service, Ping - 10.88, iPod docking station, Separate sitting area, Down comforter, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed
Room Size: 269 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Number of living rooms 0, Square feet - 269, Number of bedrooms - 1, Shower only, Room and bed type depend on availability check-in, Ceiling fan, Square meters - 25, Premium bedding, Number of bathrooms - 1, Phone, Private bathroom, Turndown service, Ping - 7.56, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Double Beds
Room Size: 269 square feet m2
2 Double Beds
Standard Room, 2 Double Beds

General

Number of living rooms 0, Square feet - 269, Number of bedrooms - 1, Shower only, Room and bed type depend on availability check-in, Ceiling fan, Square meters - 25, Premium bedding, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Ping - 7.56, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Standard Plus
Room Size: 344 square feet m2
1 King Bed
Standard Plus

General

Square meters - 32, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Square feet - 344, Ping - 9.67, Premium bedding, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this Puebla Historic Center hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puebla Historic Center hotel have a swimming pool?

Yes, this Puebla Historic Center hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puebla Historic Center hotel?

Best-rates for the Puebla Historic Center hotel starts from $104 per night with includes TV, Wellness Facilities, Spa, Entertainment, Breakfast, Parking, Accessibility, Security/Safety, Business Services, Toiletries, Hot Tub, Laundry, Air Conditioner, Internet, Pool, Balcony/Terrace, Bedding/Linens, Restaurant, Bar, Guest Services with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Puebla Historic Center hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puebla Historic Center hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puebla Historic Center hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puebla Historic Center hotel?

Based on the information reported by the owner or manager, the Puebla Historic Center hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puebla Historic Center hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Puebla Historic Center hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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