Fairmont Mayakoba | Hotel in Playa del Carmen

| 9.2 (1002 Reviews) | 1 Bathroom

Hotel in Mayakoba, Playa del Carmen

Luxury hotel on the beach, with 5 outdoor pools
Spend the day relaxing at the beach, practicing your swing on Fairmont Mayakoba 's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.
Housekeeping is available on request.
Fairmont Mayakoba offers 401 accommodations with safes and complimentary newspapers. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A golf course, an outdoor tennis court, and complimentary bicycles are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ctra Federal Cancun - Playa Del Carmen, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Deep soaking bathtub

Private bathroom

Towels

Rainfall showerhead

Bathrobes

Separate bathtub and shower

Designer toiletries

Hair dryer

Bedroom

Down comforter

Pillow-top mattress

Hypo-allergenic bedding

Egyptian cotton sheets

Bed sheets

Air conditioning (climate-controlled)

Premium bedding

Ceiling fan

Free cribs/infant beds

LED light bulbs

Water-efficient showers only

Free newspapers

Connecting rooms available

Bulk dispenser for toiletries

Iron/ironing board

Energy-saving switches

Recycling

Phone

Safe

Slippers

Eco-friendly cleaning products provided

Turndown service

Desk

Breakfast

Full breakfast available for a fee daily 7:00 AM–11:30 AM: USD 25-32 per person

Room service available

Coffee/tea in common area(s)

3 bars/lounges, 1 swim-up bar and 1 poolside bar

8 restaurants and 1 coffee shop/cafe

Coffee/tea maker

Free bottled water

Parking

Area shuttle (surcharge)

Free valet parking on site

Limo/town car service

Free beach shuttle

Airport shuttle on request

Free self parking on site

24-hour roundtrip airport shuttle (surcharge)

Electric car charging station on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible fitness center

Elevator

Wheelchair-accessible business center

Wheelchair-accessible lounge

Wheelchair-accessible restaurant

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Activities

Theme parks

Hiking/biking trails

Golfing

Windsurfing

Free bicycle rentals

Hiking/biking trails

Outdoor tennis court

Playground

Fitness classes

Yoga classes

Kayaking

Windsurfing

Ecotours

Volleyball

Beach volleyball

Golf course

Full-service spa

24-hour fitness center

Beach yoga

Sailing

Children's pool

Steam room

Snorkeling

Racquetball/squash

5 outdoor pools

Surfing/body boarding

Sauna

Pilates classes

Archery

Golf driving range

Entertainment

Pay movies

Satellite channels

65-inch LED TV

Streaming services

Premium channels

General

Computer station

Business center

Meeting rooms

Conference center (40000 square feet of space)

Banquet hall

Elevator

Gift shop/newsstand

Water dispenser

Front-desk safe

Grocery/convenience store

Library

ATM/banking services

Reception hall

Spanish

French

English

Italian

Portuguese

Beach towels

Comprehensive food waste policy

Reusable cups only

Smoke-free property

At least 80% lighting from LEDs

Reusable tableware only

Biodegradable drinking straws

Local artist showcase

Vegetarian dining options

Vegan dining options

No plastic drinking straws

Locally-owned & organized tours & activities

No plastic water bottles

No plastic coffee stirrers

No plastic soda bottles

Comprehensive recycling policy

Local culture & ecosystem education

Humane treatment of captive wild animals

Biodegradable coffee stirrers

Guest Services

Beach toys

In-room child care (surcharge)

Children's pool

Playground

Pool toys

Children's books

Children's toys

Grocery/convenience store

Children's games

Babysitting (surcharge)

Laundry facilities

Free children's club

Snack bar/deli

Waterslide

Art supplies

Changing table

5 outdoor pools

Free cribs/infant beds

Hair salon

Multilingual staff

Tennis lessons

Concierge services

Wedding services

Dry cleaning service

Luggage storage

Golf lessons

Daily housekeeping

Change of bedsheets (on request)

Laundry facilities

Tour/ticket assistance

Turndown service

Porter/bellhop

Change of towels (on request)

24-hour front desk

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in all rooms: Free WiFi

Outdoors

Free beach cabanas

Beach umbrellas

Beachfront location

Beach loungers

Terrace

Vegetable garden

Pool sun loungers

Garden

Picnic area

Pool umbrellas

Furnished balcony or patio

Spa

Manicures and pedicures

Body wraps

Facials

Hydrotherapy

Massage - deep-tissue

Massage/treatment rooms

Sauna

Steam room

Outdoor treatment areas

Aromatherapy

Massage - hot stone

Body treatments

20 treatment rooms

Reflexology

Spa open daily

Body scrubs

Detox wraps

Couples treatment room(s)

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: noon contactless check-in available early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for usd 55.0 per night. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately usd 25 to 32 per person airport shuttle fee: usd 256 per vehicle (roundtrip) pet fee: usd 25 per pet, per night service animals are exempt from fees rollaway bed fee: usd 55.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of usd 25 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees up to 25 lbs per pet welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Simona

Apr 14, 2025 12:15:46 PM

Review Score: 10

Summary: A paradise. Beautiful facilities and environment. Excellent transportations

See All Reviews

Room Arrangement

Room Info	Facilities
Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View Room Size: 1108 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Minibar, Number of bedrooms - 1, Separate bedroom, Canal view, Extra bed count 1, Private pool, Ping - 31.14, Separate sitting area, Square meters - 103, Square feet - 1108, Bed count minimum 2, Bed count maximum 2
Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View Room Size: 914 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Minibar, Square feet - 914, Number of bedrooms - 1, Ping - 25.69, Separate bedroom, Canal view, Extra bed count 1, Square meters - 85, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Casita, Room, 2 Queen Beds, Canal View, Beachside Room Size: 506 square feet m² 2 Queen Beds	General Number of living rooms 0, Square feet - 506, Minibar, No rollaway/extra beds, Number of bedrooms - 0, Ping - 14, Square meters - 47, Canal view, Bed count minimum 2, Bed count maximum 2
Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View Room Size: 480 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 13.49, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 480, Extra bed count 0, Square meters - 45, Resort view, Bed count minimum 2, Bed count maximum 2
Fairmont, Room, 1 King Bed, Non Smoking, Resort View Room Size: 436 square feet m² 1 King Bed	General Square feet - 436, Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 41, Ping - 12.25, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Resort view, Bed count maximum 1
Family Room, Connecting Rooms (Lagoon) Room Size: m² 3 King Bed and Queen Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count maximum 3, Bed count minimum 3
Bambu Suite, 1 King Bed, Private Pool, Resort View Room Size: 1851 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 172, Number of bedrooms - 1, Full-sized refrigerator/freezer, Separate bedroom, Wheelchair accessible, Canal view, Extra bed count 1, Private pool, Separate dining area, Square feet - 1851, Ping - 52.02, Separate sitting area, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Casita, Room, 1 King Bed, Canal View, Beachside Room Size: 462 square feet m² 1 King Bed	General Square meters - 43, Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Minibar, Number of bedrooms - 0, Ping - 12.98, Square feet - 462, Canal view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Fairmont, Room, 1 King Bed, Non Smoking Room Size: 441 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 12.39, Square meters - 41, Minibar, Number of bedrooms - 0, Garden view, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Square feet - 441, Bed count maximum 1
Fairmont, Room, 2 Queen Beds, Non Smoking Room Size: 441 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 12.39, Square meters - 41, Minibar, No rollaway/extra beds, Number of bedrooms - 0, Garden view, Extra bed count 0, Square feet - 441, Bed count minimum 2, Bed count maximum 2
Casita, Deluxe Room, 1 King Bed, Non Smoking Room Size: 463 square feet m² 1 King Bed	General Square meters - 43, Number of living rooms 0, Rollaway/extra beds (surcharge), Minibar, Number of bedrooms - 0, Ping - 13.01, Garden view, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Square feet - 463, Bed count maximum 1
Presidential Suite, 1 King Bed (Camaleon) Room Size: 2206 square feet m² 1 King Bed	General In-room massage available, Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Full-sized refrigerator/freezer, Ping - 62, Wheelchair accessible, Extra bed count 1, Private pool, Separate dining area, Square meters - 205, Square feet - 2206, Separate sitting area, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1
Casita, Deluxe Room, 2 Queen Beds, Non Smoking Room Size: 484 square feet m² 2 Queen Beds	General Number of living rooms 0, Minibar, No rollaway/extra beds, Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 13.60, Extra bed count 0, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Presidential Suite, 1 King Bed (Tortuga) Room Size: 2131 square feet m² 1 King Bed	General In-room massage available, Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Full-sized refrigerator/freezer, Separate bedroom, Wheelchair accessible, Canal view, Extra bed count 1, Private pool, Separate dining area, Square feet - 2131, Separate sitting area, Private plunge pool, Bed count minimum 1, Ping - 59.89, Bed count maximum 1, Square meters - 198
Casita, Signature Room, 1 King Bed, Non Smoking Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Minibar, Number of bedrooms - 0, Square feet - 484, Wheelchair accessible, Canal view, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Suite, 1 King Bed, Non Smoking (Coral) Room Size: 1496 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Full-sized refrigerator/freezer, Separate bedroom, Wheelchair accessible, Canal view, Extra bed count 1, Private pool, Separate dining area, Square feet - 1496, Square meters - 139, Ping - 42.04, Separate sitting area, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Casita, Signature Room, 2 Queen Beds, Non Smoking Room Size: 506 square feet m² 2 Queen Beds	General Number of living rooms 0, Square feet - 506, Minibar, No rollaway/extra beds, Number of bedrooms - 0, Ping - 14.22, Square meters - 47, Canal view, Bed count minimum 2, Bed count maximum 2
Family Room, Connecting Rooms (Garden) Room Size: m² 3 King Bed and Queen Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count maximum 3, Bed count minimum 3
Premium Suite, 1 King Bed, Non Smoking, Beachfront Room Size: 1075 square feet m² 1 King Bed	General Square feet - 1075, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Separate sitting area, Ping - 30, Bed count minimum 1, Extra bed count 1, Square meters - 100, Ocean view, Bed count maximum 1
Casita, Suite, 1 King Bed, Non Smoking, Beachfront Room Size: 957 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 957, Number of bedrooms - 0, Ping - 27, Separate sitting area, Bed count minimum 1, Extra bed count 1, Square meters - 89, Ocean view, Bed count maximum 1
Casita Signature, Suite, 2 Queen Beds Room Size: 504 square feet m² 3 Queen Beds and Double Sofa Bed	General Number of living rooms 0, No rollaway/extra beds, Square feet - 504, Number of bedrooms - 1, Separate sitting area, Ping - 14, Square meters - 47, Bed count maximum 3, Canal view, Bed count minimum 3

FAQ's

Is this Fairmont Mayakoba pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Fairmont Mayakoba have a swimming pool?

Yes, this Fairmont Mayakoba has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Fairmont Mayakoba?

Best-rates for the Fairmont Mayakoba starts from $399 per night with includes Pool, View, Wheelchair Accessible, Transportation/Shuttle, Restaurant, Guest Services, Laundry, TV, Ocean View, Balcony/Terrace, Security/Safety, Wellness Facilities, Bar, Entertainment, Internet, Parking, Accessibility, Business Services, Sports/Activities, Toiletries, Breakfast, Kitchen, Air Conditioner, Bedding/Linens, Spa, Child Friendly with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Fairmont Mayakoba a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Fairmont Mayakoba wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Fairmont Mayakoba is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Fairmont Mayakoba?

Based on the information reported by the owner or manager, the Fairmont Mayakoba indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Fairmont Mayakoba?

Based on the information reported by the owner or manager, details for the cancellation policy for the Fairmont Mayakoba are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

ZA R6,938