FlowSuites Polanco | Hotel in Mexico City

| 8.4 (418 Reviews) |  1 Bathroom
Polanco Hotel | FlowSuites Polanco

Hotel in Polanco, Mexico City

Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe.
FlowSuites Polanco offers 12 accommodations with minibars (stocked with some free items) and safes. These individually furnished accommodations have separate sitting areas. LED televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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Emilio Castelar # 34 (esquina Galileo), Mexico City, 11560, Mexico

Amenities

TVTV
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
ToiletriesToiletries
Guest ServicesGuest Services
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShampooShampoo
  • Hair dryerHair dryer
  • TowelsTowels
  • Toilet paperToilet paper
  • BathrobesBathrobes
  • Free toiletriesFree toiletries
  • ShowerShower
  • SoapSoap
BedroomBedroom
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Bed sheetsBed sheets
  • Individually furnishedIndividually furnished
  • SafeSafe
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • In-room massageIn-room massage
  • PhonePhone
  • Free local callsFree local calls
  • Separate sitting areaSeparate sitting area
  • DeskDesk
BreakfastBreakfast
  • StovetopStovetop
  • Dining roomDining room
  • Free bottled waterFree bottled water
  • MicrowaveMicrowave
  • Free minibar (some items)Free minibar (some items)
  • RefrigeratorRefrigerator
  • Cookware/dishes/utensilsCookware/dishes/utensils
  • Coffee/tea makerCoffee/tea maker
  • KitchenetteKitchenette
ParkingParking
  • No onsite parking availableNo onsite parking available
  • Area shuttle (surcharge)Area shuttle (surcharge)
AccessibilityAccessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • ElevatorElevator
  • Well-lit path to entranceWell-lit path to entrance
  • Elevator door width (inches): 79Elevator door width (inches): 79
ActivitiesActivities
  • GolfingGolfing
  • ZooZoo
  • Theme parksTheme parks
  • Health/beauty spaHealth/beauty spa
EntertainmentEntertainment
  • Cable channelsCable channels
  • LED TVLED TV
GeneralGeneral
  • ElevatorElevator
  • Front-desk safeFront-desk safe
  • SpanishSpanish
  • EnglishEnglish
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • MicrowaveMicrowave
  • KitchenetteKitchenette
  • Separate dining areaSeparate dining area
  • RefrigeratorRefrigerator
  • 24-hour front desk24-hour front desk
  • Tour/ticket assistanceTour/ticket assistance
  • Luggage storageLuggage storage
  • Concierge servicesConcierge services
  • Daily housekeepingDaily housekeeping
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi

Policies

Check-in
Check-in
Check-in start time: 3 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Pet fee: mxn 915 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
1 total (up to 26 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 915 per pet, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property is professionally cleaned

Reviews

Luis
May 16, 2026 06:28:48 AM
Review Score:   6
Summary: Bad place! Not recommended. Terrible shower, room with no air conditioning… not even a vending machine!
See All Reviews

Room Arrangement

Room InfoFacilities
Penthouse
Room Size: 775 square feet m2
3 King Bed and Twin Beds
Penthouse

General

Square feet - 775, Private bathroom, Square meters - 72, Number of bedrooms - 2, Ping - 22, Bed count maximum 3, Number of living rooms 1, Bed count minimum 3
Executive Apartment, 1 King Bed
Room Size: 484 square feet m2
1 King Bed
Executive Apartment, 1 King Bed

General

Private bathroom, Number of bedrooms - 1, Square feet - 484, Ping - 13.6, Bed count minimum 1, Square meters - 45, Number of living rooms 1, Bed count maximum 1
Executive Apartment, 1 Queen Bed
Room Size: 344 square feet m2
1 Queen Bed
Executive Apartment, 1 Queen Bed

General

Square meters - 32, Private bathroom, Number of bedrooms - 1, Square feet - 344, Ping - 9.67, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1

FAQ's

Is this FlowSuites Polanco pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at FlowSuites Polanco?

Check-in time for FlowSuites Polanco starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the FlowSuites Polanco have a swimming pool?

No, this FlowSuites Polanco does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in FlowSuites Polanco?

Best-rates for the FlowSuites Polanco starts from $159 per night with includes TV, Wheelchair Accessible, Accessibility, Toiletries, Guest Services, Child Friendly, Laundry, Transportation/Shuttle, Security/Safety, Bedding/Linens, Wellness Facilities, Restaurant, Internet, Kitchen with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is FlowSuites Polanco a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the FlowSuites Polanco wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the FlowSuites Polanco is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the FlowSuites Polanco?

Based on the information reported by the owner or manager, the FlowSuites Polanco indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for FlowSuites Polanco?

Based on the information reported by the owner or manager, details for the cancellation policy for the FlowSuites Polanco are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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