Gardenia Collective | Hotel in Tulum

| 8.6 (43 Reviews) |   Pet Friendly  7 Bathrooms  18 Guests
Tulum City Center Hotel | Gardenia Collective

Hotel in Tulum City Center, Tulum

Gardenia Collective has a garden, shared lounge, a terrace and restaurant in Tulum. With free WiFi, this 4-star hotel offers room service and a concierge service. The property is 0.8 miles from the city center and 1.9 miles from Tulum Archeological Site. The rooms have a coffee machine and a private bathroom with a shower and free toiletries, while some rooms also feature a kitchen equipped with a fridge. Guests at the hotel can enjoy a continental or an American breakfast. Tulum Bus station is a 16-minute walk from Gardenia Collective, while Bus station Tulum Ruins is 1.5 miles away. Tulum International Airport is 24 miles from the property, and the property offers a paid airport shuttle service.

Gardenia Collective is located in Tulum.

This 7 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, View, Balcony/Terrace, and several others. This is a 4 star rated property and has over 43 reviews with the average score of 8.6 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 7 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Gardenia Collective in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Gardenia Collective”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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M27 L9 Calle Sol Oriente/ Escorpion Sur, Tulum, 77760, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
TV
View
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Internet

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Wine/Champagne
  • Restaurant
  • Coffee house on site
  • Bar
Parking
  • Parking on site
  • Free parking
  • Parking
Activities
  • Hand massage
  • Couples' massage
  • Happy hour
  • Head massage
  • Back massage
  • Foot massage
  • Fitness
  • Full-body massage
  • Neck massage
  • Massage
  • Yoga classes
  • Movie nights
  • Live music/Performance
  • Temporary art galleries
  • Snorkeling
  • Fishing
  • Themed dinners
  • Evening entertainment
General
  • Designated smoking area
  • Family rooms
  • Air conditioning
  • Pet friendly
  • Safe
  • Non-smoking rooms
  • Wifi in all areas
Guest Services
  • Concierge
  • Daily housekeeping
  • Shuttle service
  • Meeting/Banquet facilities
  • Room service
  • Business center
  • Airport shuttle (additional charge)
  • Express check-in/out
  • Baggage storage
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Currency exchange
  • Private check-in/out
  • Airport shuttle
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Garden
  • Outdoor furniture
  • Picnic area
  • Sun deck
  • Terrace
Security/Safety
  • Key access
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • CCTV outside property
  • Security alarm
  • Smoke alarms
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.
This property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
9.09
Location:
9.32
Staff:
9.77
Facilities:
8.41
Comfort:
9.32
Cleanliness:
8.41
Thomas
Jun 25, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Super comfortable bed, powerful AC, caring management. Originally booked because I was road tripping México and wasn’t sure if I’d even make it to Tulum, so picked the best low price option just incase. What a great surprise, they have a little dipping pool and rooftop lounge area. Wouldn’t suggest honeymooning here or anywhere in downtown Tulum, ya want the beach zone for that. But as a solo traveler only wanting to see downtown it was perfect. Downtown Tulum is up and coming, could tell they are working on it as I walked around.
Negative: After booking you do have to keep on top of your messages, which I wasn’t use to. But know that was because I’m here during slow season.
Summary: For the price ya can’t beat it.
See All Reviews

Room Arrangement

Room Info Facilities
Superior King Suite
Room Type: Suite
Room Size: 26 m2
1 King bed(s) Bed
1 Sofa bed Bed
Superior King Suite

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet paper, Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Hairdryer, Bathtub or shower

General

Fire extinguisher, Key access, Smoke Alarm, Trash cans, Safe, Fan

Media & Technology

TV, Flat-screen TV, Radio

Outdoors

Balcony, Outdoor furniture, Terrace

Kitchen

Refrigerator, Coffee machine, Microwave, Electric kettle, Dining table, Kitchen, Kitchenware

Living Area

Sofa

View

View, City view, Pool view

Bedroom

Linens, Alarm clock

Pool and Spa

Rooftop pool

Physical distancing

Single-room AC for guest accommodation
Double Room with Two Double Beds
Room Type: Twin
Room Size: 14 m2
2 Queen bed(s) Bed
Double Room with Two Double Beds

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet paper, Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Hairdryer, Bathtub or shower

General

Fire extinguisher, Key access, Smoke Alarm, Trash cans, Safe, Fan

Media & Technology

TV, Flat-screen TV, Radio

Kitchen

Refrigerator, Coffee machine

Bedroom

Linens, Alarm clock

Room Amenities

Clothes rack

Pool and Spa

Rooftop pool

Physical distancing

Single-room AC for guest accommodation
Deluxe King Suite
Room Type: Suite
Room Size: 26 m2
2 Full bed(s) Bed
1 Sofa bed Bed
Deluxe King Suite

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet paper, Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Bathtub or shower

General

Fire extinguisher, Key access, Smoke Alarm, Trash cans, Safe

Media & Technology

TV, Flat-screen TV, Radio

Kitchen

Refrigerator, Coffee machine

Living Area

Sofa

Bedroom

Linens, Alarm clock

Pool and Spa

Rooftop pool

Physical distancing

Single-room AC for guest accommodation
Suite with Balcony
Room Type: Suite
Room Size: 21 m2
1 Sofa bed Bed
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet paper, Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Hairdryer, Bathtub or shower

General

Fire extinguisher, Key access, Smoke Alarm, Trash cans, Safe, Fan

Media & Technology

TV, Flat-screen TV, Radio

Outdoors

Balcony, Terrace

Kitchen

Refrigerator, Coffee machine

View

View, City view, Pool view

Bedroom

Linens, Alarm clock

Pool and Spa

Rooftop pool

Physical distancing

Single-room AC for guest accommodation
Double Room with Two Double Beds
Room Type: Twin
Room Size: 17 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet paper, Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Bathtub or shower

General

Fire extinguisher, Key access, Smoke Alarm, Trash cans, Safe

Media & Technology

TV, Flat-screen TV, Radio

Kitchen

Refrigerator, Coffee machine

Living Area

Sofa

Bedroom

Linens, Alarm clock

Room Amenities

Clothes rack

Pool and Spa

Rooftop pool

Physical distancing

Single-room AC for guest accommodation
Standard Suite
Room Type: Suite
1 Queen bed(s) Bed
Standard Suite

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet paper, Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Hairdryer, Bathtub or shower

Media & Technology

TV, Flat-screen TV, Radio

Kitchen

Refrigerator, Coffee machine

Bedroom

Linens, Alarm clock

General

Key access, Smoke Alarm, Trash cans

Physical distancing

Single-room AC for guest accommodation
King Suite with Balcony
Room Type: Suite
1 King bed(s) Bed
King Suite with Balcony

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet paper, Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Hairdryer, Bathtub or shower

Media & Technology

TV, Flat-screen TV, Radio

Kitchen

Refrigerator, Coffee machine

Living Area

Sofa

Bedroom

Linens, Alarm clock

General

Key access, Smoke Alarm, Trash cans

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Gardenia Collective pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Gardenia Collective?

Check-in time for Gardenia Collective starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Gardenia Collective have a swimming pool?

No, this Gardenia Collective does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gardenia Collective?

Best-rates for the Gardenia Collective starts from $32 per night with includes Guest Services, Designated Smoking Area, Sports/Activities, Internet, Parking, Pet Friendly, TV, Security/Safety, Business Services, Restaurant, Entertainment, Transportation/Shuttle, Bar, Air Conditioner, View, Balcony/Terrace, Wellness Facilities with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Gardenia Collective a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gardenia Collective wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gardenia Collective has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gardenia Collective?

Based on the information reported by the owner or manager, the Gardenia Collective indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gardenia Collective?

Based on the information reported by the owner or manager, details for the cancellation policy for the Gardenia Collective are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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