Grand Oasis Palm - All inclusive | Resort in Cancún

| 7.4 (4523 Reviews) |  3 Bathrooms  14 Guests
Zona Hotelera Resort | Grand Oasis Palm - All inclusive

Resort in Zona Hotelera, Cancún

The all-inclusive Grand Oasis Palm offers a private beach and is set 3.1 mi from central Cancún, within the Hotel Zone. It features an outdoor pool, squash and tennis courts and a spa. All rooms offer Caribbean Sea views. This Mexican-style hotel has a kid's club with cooking lessons, a disco and a games area with a Wii and Xbox. There is also a pool with a waterslide. Air-conditioned rooms have flat-screen cable TV, a mini-bar and coffee maker. There is a safe for hire. The private bathroom comes with a hairdryer, shower and toiletries. The hotel complex features 9 bars and 16 specialty restaurants, including one for children. Restaurants include sushi, Tex-Mex and international buffets. There are also mezcal, tequila and wine tasting sessions. Many shops, bars and restaurants can be found nearby. There is a 24-hour reception, and you can hire a car from the tour desk. Free parking is available and Cancun Airport is 12 mi away. The hotel is next to a pier, where you can take a 20-minute boat trip to Mujeres Island.

Grand Oasis Palm - All inclusive is located in Cancún.

This 22 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Wellness Facilities, Bar, and several others. This is a 4 star rated property and has over 4523 reviews with the average score of 7.4 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 22 Bedrooms Resort if you want to learn more about this Hotala.co.za place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Grand Oasis Palm - All inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Oasis Palm - All inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Boulevard Kukulcan Km 4.5 Zona Hotelera, Cancún, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Wine/Champagne
  • Kid-friendly buffet
  • Fruit
  • Coffee house on site
  • Bar
  • Snack bar
Parking
  • Free parking
  • Private Parking
  • Parking on site
  • Parking
Activities
  • Beachfront
  • Spa/Wellness packages
  • Spa
  • Massage chair
  • Massage
  • Fitness center
  • Spa lounge/Relaxation area
  • Live sports events (broadcast)
  • Evening entertainment
  • Beach
  • Pool table
  • Hot tub/Jacuzzi
  • Kids' club
  • Sauna
  • Live music/Performance
  • Fitness
  • Playground
  • Aerobics
  • Entertainment staff
  • Spa facilities
  • Private beach area
Entertainment
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
General
  • Elevator
  • Wifi in all areas
  • Paid Wifi
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Soundproof rooms
  • Safe
Guest Services
  • Fax/Photocopying
  • Babysitting/Child services
  • Laundry
  • 24-hour front desk
  • Baggage storage
  • Meeting/Banquet facilities
  • Tour desk
  • Concierge
  • Invoice provided
Internet
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
  • Garden
  • Outdoor furniture
Security/Safety
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Mobile app for room service
Spa
  • Kids' pool
  • Swimming pool
  • Beach umbrellas
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed
Credit cards issued to people other guest (i.e, parent, spouse, etc.) are not accepted in mexico. student / youth policy (year round) student / youth travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at all oasis properties on a year round basis. as a general rule, the grand oasis cancún will be the only property that will accept student / youth groups (not applicable to family travel). any guests meeting the above definition of student / youth traveler are subject to the following conditions: § upon check-in, passengers will be required to pay a one-time student / youth resort fee (charges may vary). policy is mandatory, per person and not refundable. operator is obligated to inform all students/youths of this charge. minimum age requirement for hotel check-in is 18 years of age. all rooms require one person that is at least 18 when occupied by a 17 year old passenger. all students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. no passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. any student group traveling with guests under the age of 18 will require chaperon(s). one chaperon is required per 1-19 students/youths under the age of 18. the minimum age requirement for a chaperon is 25. all students will be assigned a special bracelet for id purposes; this policy is applicable year round. please note the legal drinking age in mexico is 18. a mandatory environmental fee and a resort fee per room per stay will be charge upon check in, upon check-in, guests will be required to pay a one-time student/youth resort fee in the amount of $30.00 usd (charges apply for adults between 18-25 years old staying from february to april. cash only. policy is mandatory, per person and not refundable).please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, parking is subject to availability due to limited spaces.

Reviews

Value for money:
7.44
Location:
8.3
Staff:
7.73
Facilities:
7.58
Comfort:
7.86
Cleanliness:
7.8
Anosa
Aug 29, 2025 07:00:00 AM
Review Score:   7
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Superior
Room Type: Double
Room Size: 28 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Key card access, Iron, Air conditioning, Smoke Alarm, Safe

Media & Technology

Radio, Flat-screen TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock

View

Lake view, View

Pool and Spa

Pool towels

Bedroom

Childrens' cribs

Layout

Window

Exclusive services

Free gym access
Grand Family Suite
Room Type: Family
Room Size: 65 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Key card access, Iron, Air conditioning, Smoke Alarm, Safe

Media & Technology

Radio, Flat-screen TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony

View

Lake view, View

Pool and Spa

Pool towels

Bedroom

Childrens' cribs

Layout

Window
Standard Partial View Room
Room Type: Double
Room Size: 28 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Key card access, Iron, Air conditioning, Smoke Alarm, Safe

Media & Technology

Radio, Flat-screen TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock

Pool and Spa

Pool towels

Bedroom

Childrens' cribs

Layout

Window

FAQ's

Is this Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zona Hotelera resort?

Check-in time for Zona Hotelera resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zona Hotelera resort have a swimming pool?

Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera resort?

Best-rates for the Zona Hotelera resort starts from $634 per night with includes Restaurant, Guest Services, Air Conditioner, Ocean View, Balcony/Terrace, Security/Safety, Parking, View, Private Beach, Business Services, Wellness Facilities, Bar, Child Friendly, Hot Tub, Pool, Oceanfront, Sports/Activities, Entertainment, Internet, Laundry, Designated Smoking Area, Accessibility, Spa with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera resort?

Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zona Hotelera resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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