Grey Street Hotel | Hotel in Newcastle-upon-Tyne

| 9.0 (1008 Reviews) |  1 Bathroom
Newcastle-upon-Tyne Hotel | Grey Street Hotel

Hotel in Newcastle-upon-Tyne

Eco-certified hotel with a full-service spa and a 24-hour front desk
This smoke-free hotel features a full-service spa, a bar/lounge, and massage/treatment rooms. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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2-12 Grey Street, Newcastle-upon-Tyne, NE1 6EE, United Kingdom

Amenities

Air Conditioner
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shower/tub combination
  • Private bathroom
  • Free toiletries
  • Towels
Bedroom
  • Premium bedding
  • Blackout drapes/curtains
  • Bed sheets
  • Heating
  • Air conditioning
  • Laptop-friendly workspace
  • Iron/ironing board
  • Phone
  • Laptop-compatible safe
  • Desk
  • Individually decorated
  • Connecting rooms available
Breakfast
  • Full breakfast available for a fee weekends 8:00 AM–10:30 AM: GBP 15 for adults and GBP 7.5 for children
  • 1 bar
  • Room service available
  • Free bottled water
  • Coffee/tea maker
  • Electric kettle
Parking
  • No onsite parking available
Accessibility
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Full-service spa
Entertainment
  • TV
General
  • Banquet hall
  • Elevator
  • Front-desk safe
  • English
  • Polish
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
Spa
  • Body wraps
  • Reflexology
  • Spa open select days
  • Facials
  • 3 treatment rooms
  • Massage - deep-tissue
  • Body scrubs
  • Massage - hot stone
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Manicures and pedicures
  • Body treatments

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11 am late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for gbp 35.0 per night.
Payment Policy
Fee for full breakfast: approximately gbp 15 for adults and gbp 7.5 for children pet fee: gbp 20.00 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: gbp 35.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of gbp 20.00 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Helen
Jul 14, 2025 12:11:14 AM
Review Score:   4
Summary: This is one of my favourite hotels to stay in, but sadly this stay has me questioning whether I'll stay again. we were unable to check in at 3pm when we should've because the room still wasnt ready. We were due straight out, but couldn't check in for around 40 mins. We missed a chunck of the event. I had to sleep ontop of the quilt as there were several yellow stains on the bed sheets.
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Room Arrangement

Room Info Facilities
Standard Twin Room
Room Size: 215 square feet m2
2 Twin Beds
Standard Twin Room

General

Square meters - 20, Number of living rooms 0, Square feet - 215, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6.04, Wardrobe or closet, Pets not allowed, Extra bed count 0, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Deluxe Twin Room
Room Size: 301 square feet m2
2 Twin Beds
Deluxe Twin Room

General

Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Square meters - 28, Pets not allowed, Square feet - 301, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Free cribs/infant beds, Lowered peephole/view port in door, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Deluxe Double Room
Room Size: 301 square feet m2
1 King Bed
Deluxe Double Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wardrobe or closet, Square meters - 28, Pets not allowed, Ping - 8.46, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Junior Suite
Room Size: 355 square feet m2
1 King Bed
Junior Suite

General

Number of living rooms 0, Bathrobes, Refrigerator (on request), Slippers, Wardrobe or closet, Square feet - 355, Bed count minimum 1, Ping - 9.98, Bed count maximum 1, Square meters - 33
Standard Double Room
Room Size: 215 square feet m2
1 Double Bed
Standard Double Room

General

Square meters - 20, Number of living rooms 0, Outdoor spaces not available, Square feet - 215, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6.04, Wardrobe or closet, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds

FAQ's

Is this Grey Street Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grey Street Hotel have a swimming pool?

No, this Grey Street Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grey Street Hotel?

Best-rates for the Grey Street Hotel starts from $90 per night with includes Child Friendly, Balcony/Terrace, Security/Safety, Internet, Laundry, Wheelchair Accessible, Accessibility, Business Services, Fireplace/Heating, Guest Services, Air Conditioner, TV, Wellness Facilities, Bar, Toiletries, Kitchen, Bedding/Linens, Spa, Breakfast with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Grey Street Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grey Street Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grey Street Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grey Street Hotel?

Based on the information reported by the owner or manager, the Grey Street Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grey Street Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Grey Street Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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