Hôtel de l'Ecluse | Hotel in Neuchâtel

| 8.4 (816 Reviews) |   Pet Friendly  5 Bathrooms  12 Guests
Neuchatel Hotel | Hôtel de l'Ecluse

Hotel in Neuchatel, Neuchâtel

Located in the center of Neuchâtel, Hôtel de l’Ecluse is only 984 feet from the shores of Lake Neuchâtel. Guests enjoy breakfast either in the new breakfast room or in the patio in the shade of a fig tree. Free WiFi is provided. The rooms are individually decorated with a romantic, smart or colorful theme. All rooms come with flat-screen cable TV and a mini-bar, an some have a kitchenette which can be used on request. The private bathrooms have a shower and hairdryer. South-facing rooms offer view of the Neuchatel Castle, while north-facing rooms overlook the courtyard with its garden. The property do not have private parking, but that guests can use the two public parking lots on the same street: Parking du Seyon (a 2-minute walk) and Parking City Center (a 1-minute walk). Parking City Center offers direct access to the hotel but does not have preferential rates. Parking costs are the responsibility of the guest. Within easy reach of public transportation, Hôtel de l’Ecluse is only a 2-minute walk from several restaurants, the center and shopping facilities. Restaurants or sports activities can be booked at the reception desk.

Hôtel de l'Ecluse is located in Neuchâtel.

This 46 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, EV Charge Station, Sports/Activities, and several others. This is a 3 star rated property and has over 816 reviews with the average score of 8.4 . Coming to Neuchâtel and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 46 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Neuchâtel. These details are authentic, as they are provided by our partner, booking.com.

This Hôtel de l'Ecluse in Neuchâtel is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hôtel de l'Ecluse”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Rue De L'ecluse 24, Neuchâtel, 2000, Switzerland

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
Designated Smoking AreaDesignated Smoking Area
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Sports/ActivitiesSports/Activities
Fireplace/HeatingFireplace/Heating
BarBar
Guest ServicesGuest Services
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • BarBar
ParkingParking
  • ParkingParking
  • Electric vehicle charging stationElectric vehicle charging station
  • Accessible parkingAccessible parking
  • Parking garageParking garage
ActivitiesActivities
  • Golf course (within 2 miles)Golf course (within 2 miles)
GeneralGeneral
  • Wifi in all areasWifi in all areas
  • Pet friendlyPet friendly
  • Air conditioningAir conditioning
  • Non-smoking roomsNon-smoking rooms
  • SafeSafe
  • Designated smoking areaDesignated smoking area
  • HeatingHeating
  • Family roomsFamily rooms
  • ElevatorElevator
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Daily housekeepingDaily housekeeping
  • Fax/PhotocopyingFax/Photocopying
  • Pet basketPet basket
  • LaundryLaundry
  • Baggage storageBaggage storage
  • Pet bowlsPet bowls
  • Shuttle serviceShuttle service
  • Private check-in/outPrivate check-in/out
  • Ironing serviceIroning service
  • Express check-in/outExpress check-in/out
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Dry cleaningDry cleaning
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • TerraceTerrace
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • Key accessKey access
  • Security alarmSecurity alarm
  • CCTV outside propertyCCTV outside property
  • Smoke alarmsSmoke alarms
  • CCTV in common areasCCTV in common areas
  • Fire extinguishersFire extinguishers
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Face masks for guests availableFace masks for guests available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • First aid kits availableFirst aid kits available
  • Cashless payment availableCashless payment available
  • Contactless check-in/outContactless check-in/out
  • Physical distancing rules followedPhysical distancing rules followed
Transportation/ShuttleTransportation/Shuttle
  • Public transit ticketsPublic transit tickets

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are allowed and charges may apply.
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.25
Location:
8.83
Staff:
9.12
Facilities:
8.57
Comfort:
9.05
Cleanliness:
9.04
Christopher
Apr 27, 2026 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Double Room
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed
Double Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Private bathroom, Towels, Bathtub or shower, Body soap, Shower, Toilet, Toilet paper, Shampoo, Free toiletries, Towels/Sheets (extra fee)

Media & Technology

Satellite channels, Telephone, TV, Cable channels, Flat-screen TV

General

Fire extinguisher, Smoke Alarm, Key access, Air conditioning, Hypoallergenic, Hardwood or parquet floors, Heating, Trash cans

Kitchen

Stovetop, Refrigerator, Coffee machine, Wine glasses, Dining table, Kitchenette, Electric kettle

Living Area

Sitting area, Desk, Dining area

Outdoors

Patio

Bedroom

Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft)

View

City view, Landmark view, Inner courtyard view, View

Services

Wake-up service

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Adapter, Socket near the bed, Fold-up bed, Hypoallergenic pillow, Non-feather pillow

Layout

Window
Triple Room
Room Type: Triple
Room Size: 32 m2
1 King bed(s) Bed
1 Queen bed(s) Bed
Triple Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Private bathroom, Towels, Bathtub or shower, Walk-in shower, Shower, Body soap, Toilet, Toilet paper, Shampoo, Free toiletries, Towels/Sheets (extra fee)

Media & Technology

Satellite channels, Telephone, TV, Cable channels, Flat-screen TV

General

Fire extinguisher, Smoke Alarm, Key access, Air conditioning, Hypoallergenic, Hardwood or parquet floors, Heating, Trash cans

Kitchen

Refrigerator, Electric kettle, Wine glasses, Coffee machine

Living Area

Sitting area, Desk, Sofa

Bedroom

Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft)

View

City view, Landmark view, View

Services

Wake-up service

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Adapter, Socket near the bed, Fold-up bed, Hypoallergenic pillow, Non-feather pillow, Sofa bed

Layout

Window
Quadruple Room
Room Type: Quad
Room Size: 32 m2
1 King bed(s) Bed
1 Sofa bed Bed
Quadruple Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Private bathroom, Towels, Bathtub or shower, Walk-in shower, Shower, Body soap, Toilet, Toilet paper, Shampoo, Free toiletries, Towels/Sheets (extra fee)

Media & Technology

Satellite channels, Telephone, TV, Cable channels, Flat-screen TV

General

Fire extinguisher, Smoke Alarm, Key access, Air conditioning, Hypoallergenic, Hardwood or parquet floors, Heating, Trash cans

Living Area

Sitting area, Desk, Sofa

Bedroom

Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft)

View

City view, Landmark view, View

Services

Wake-up service

Kitchen

Coffee machine, Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Adapter, Socket near the bed, Fold-up bed, Hypoallergenic pillow, Non-feather pillow, Sofa bed

Layout

Window
Double Room
Room Type: Double
Room Size: 18 m2
1 Queen bed(s) Bed
Double Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Private bathroom, Towels, Bathtub or shower, Body soap, Shower, Toilet, Toilet paper, Shampoo, Free toiletries, Towels/Sheets (extra fee)

Media & Technology

Satellite channels, Telephone, TV, Cable channels, Flat-screen TV

Kitchen

Stovetop, Refrigerator, Coffee machine, Wine glasses, Dining table, Kitchenette, Electric kettle

Outdoors

Patio

Bedroom

Wardrobe or closet, Extra long beds (> 6.5 ft)

General

Fire extinguisher, Smoke Alarm, Key access, Hardwood or parquet floors, Heating, Trash cans

View

City view, Inner courtyard view, Garden view, View

Services

Wake-up service

Living Area

Dining area

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Hypoallergenic pillow, Adapter, Non-feather pillow, Socket near the bed

Layout

Window
Suite
Room Type: Suite
Room Size: 32 m2
1 King bed(s) Bed
1 Sofa bed Bed
Suite

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Private bathroom, Towels, Bathtub or shower, Walk-in shower, Shower, Body soap, Toilet, Toilet paper, Shampoo, Free toiletries, Towels/Sheets (extra fee)

Media & Technology

Satellite channels, Telephone, TV, Cable channels, Flat-screen TV

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Extra long beds (> 6.5 ft)

General

Fire extinguisher, Smoke Alarm, Key access, Hardwood or parquet floors, Heating, Trash cans

Services

Wake-up service

Kitchen

Coffee machine, Electric kettle, Wine glasses

View

City view, Landmark view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Adapter, Non-feather pillow, Socket near the bed

FAQ's

Is this Hôtel de l'Ecluse pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hôtel de l'Ecluse?

Check-in time for Hôtel de l'Ecluse starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hôtel de l'Ecluse have a swimming pool?

No, this Hôtel de l'Ecluse does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hôtel de l'Ecluse?

Best-rates for the Hôtel de l'Ecluse starts from $202 per night with includes Guest Services, Laundry, Pet Friendly, Accessibility, Designated Smoking Area, Fireplace/Heating, Internet, Parking, EV Charge Station, Sports/Activities, Child Friendly, Air Conditioner, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Bar with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hôtel de l'Ecluse a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hôtel de l'Ecluse wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hôtel de l'Ecluse has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hôtel de l'Ecluse?

Based on the information reported by the owner or manager, the Hôtel de l'Ecluse indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hôtel de l'Ecluse?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hôtel de l'Ecluse are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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