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Hacienda Valentina | Hotel in Playa del Carmen

6.0 (3 Reviews) |  1 Bathroom
Campestre Hotel | Hacienda Valentina

Hotel in Campestre, Playa del Carmen

Hotel with an outdoor pool, near Playacar Beach
This hotel features an outdoor pool, a garden, and free WiFi in public areas. Other amenities include a banquet hall.
Housekeeping is available on request.
Hacienda Valentina offers 10 accommodations. Rooms open to balconies. This Playa del Carmen hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.

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Fundadores de Playa del Carmen, Playa del Carmen, 77712, Mexico

Amenities

Other
Pool
Designated Smoking Area
TV
Balcony/Terrace
Business Services
Bedding/Linens
Guest Services
Child Friendly
Internet

Policies

Check-in
Check-in start time: 2:30 pm; check-in end time: 10:30 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Erica
Feb 25, 2025 02:05:59 AM
Review Score:   6
Summary: Overall, this is a great budget-friendly place to stay in Playa del Carmen, away from all the business of the touristy areas. The pool and communal outdoor areas are really beautiful. The rooms are clean and comfortable. The communal kitchen is extremely handy especially when traveling with kids. We would definitely stay here again. A few things could have been improved. First, the link to the hotel's address in the confirmation email led us to a completely different location about 15 minutes away. I was able to find the correct address via Google, but it was irritating, and had we been traveling via taxi or public transport I would have been very annoyed at the additional cost/time to get to the correct spot. Second, while the neighborhood and hotel itself feel very safe and secure, we were bothered by the fact that we could not lock the sliding door to the balcony of our room. I hope the hotel will address this and fix the lock. Third, there were three of us on the reservation, but they only left us two towels. I couldn't find anyone working to ask for an extra towel or extra toilet paper. All relatively minor inconveniences, but there's definitely some room for improvement.
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FAQ's

Is this Hacienda Valentina pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hacienda Valentina have a swimming pool?

Yes, this Hacienda Valentina has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hacienda Valentina?

Best-rates for the Hacienda Valentina starts from $75 per night with includes Pool, TV, Business Services, Guest Services, Child Friendly, Internet, Other, Designated Smoking Area, Balcony/Terrace, Bedding/Linens with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hacienda Valentina a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hacienda Valentina wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hacienda Valentina has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hacienda Valentina?

Based on the information reported by the owner or manager, the Hacienda Valentina indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hacienda Valentina?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hacienda Valentina are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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