Zona Hotelera Rentals Mexico Quintana Roo Cancun Zona Hotelera

Hard Rock Hotel Cancun - All Inclusive | Resort in Cancun

| 7.8 (1189 Reviews) |  1 Bathroom
Zona Hotelera Resort | Hard Rock Hotel Cancun - All Inclusive

Resort in Zona Hotelera, Cancun

Luxury property on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Cancun - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hard Rock Hotel Cancun - All Inclusive offers 600 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.


An outdoor tennis court and a health club are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Shower
  • Towels
  • Rainfall showerhead
  • Hair dryer
Bedroom
  • Blackout drapes/curtains
  • Down comforter
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Premium bedding
  • Laptop-compatible safe
  • LED light bulbs
  • Slippers
  • Private indoor hot tub
  • Iron/ironing board
  • Phone
Breakfast
  • 5 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars and 6 bars/lounges
  • 24-hour room service
  • Free bottled water
  • Free minibar
  • Espresso maker
Parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • Elevator
  • Wheelchair-accessible concierge desk
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • 2 stairs to reach property
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Stairway handrail height (inches): 35
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • 4 on-site accessible parking spaces
Activities
  • Golf lessons
  • Adjacent to a golf course
  • Arcade/game room
  • Evening entertainment
  • Lifeguards on site
  • Outdoor tennis court
  • Shopping
  • Children's pool
  • Playground
  • Table tennis
  • Full-service spa
  • Fitness center
  • Yoga classes
  • Air hockey
  • Billiards/pool table
  • Tennis
  • Outdoor pool
  • Basketball
Entertainment
  • Satellite channels
  • LCD TV
General
  • Conference center (16404 square feet of space)
  • Meeting rooms - 14
  • Gift shop/newsstand
  • ATM/banking services
  • Elevator
  • Banquet hall
  • Spanish
  • English
  • Beach towels
  • Smoke-free property
  • Romance packages available
Guest Services
  • Arcade/game room
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Laundry facilities
  • Free children's club
  • Snack bar/deli
  • Waterslide
  • Outdoor pool
  • Hair salon
  • Multilingual staff
  • Wedding services
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance
  • Porter/bellhop
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Lifeguards on site
  • Beach umbrellas
  • Terrace
  • Beachfront location
  • Beach loungers
  • Pool sun loungers
  • Garden
  • Pool umbrellas
  • Balcony
Spa
  • Manicures and pedicures
  • 19 treatment rooms
  • Facials
  • Body wraps
  • Massage/treatment rooms
  • Turkish bath/hammam
  • Outdoor treatment areas
  • Body treatments
  • Massages
  • Couples treatment room(s)

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: usd 34 per person (roundtrip) pet fee: usd 150 per pet, per week service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 50 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 150 per pet, per week pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Angel
Apr 14, 2025 06:15:56 AM
Review Score:   6
Summary: Smells like mildew and very old property needs updating. Service is ok.
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Room Arrangement

Room Info Facilities
Deluxe Room, 2 Double Beds, Lagoon View (Classic)
Room Size: m2
2 Double Beds

General

Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, Lagoon View (Classic)
Room Size: m2
1 King Bed

General

Bed count minimum 1, Bed count maximum 1
Classic Room, 2 Bedrooms, Ocean View (Deluxe Family)
Room Size: m2
3 King Bed and Double Beds

General

Bed count maximum 3, Bed count minimum 3
Classic Room, 2 Bedrooms, Ocean View (Deluxe Family, Double Beds)
Room Size: m2
4 Double Beds

General

Bed count minimum 4, Bed count maximum 4
Classic Room, Accessible, Lagoon View
Room Size: m2
2 Double Beds

General

Bed count minimum 2, Bed count maximum 2
Classic Room, 2 Bedrooms, Lagoon View (Deluxe Family)
Room Size: m2
3 King Bed and Double Beds

General

Bed count maximum 3, Bed count minimum 3
Deluxe Family Lagoon View (Two Bedroom)
Room Size: 861 square feet m2
3 King Bed and Double Beds
Deluxe Family Lagoon View (Two Bedroom)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Lagoon view, Square meters - 80, Room and bed type depend on availability check-in, Pets not allowed, Ping - 24, Square feet - 861, Bed count maximum 3, Number of bathrooms - 2, Bed count minimum 3
Deluxe Lagoon view double
Room Size: 431 square feet m2
2 Double Beds
Deluxe Lagoon view double

General

Number of bedrooms - 0, Wheelchair-width doorways, Doorway wheelchair width (centimeters) - 110, Room and bed type depend on availability check-in, Grab bar - near toilet, Shower grab bar height (inches) - 31, Roll-in shower width (centimeters) - 120, Roll-in shower width (inches) - 47, Bed count minimum 2, Pet-friendly room, Number of living rooms 0, Grab bar - in shower, Lagoon view, Raised toilet seat, Toilet grab bar height (centimeters) - 60, Ping - 12, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Wheelchair accessible, Square feet - 431, Number of bathrooms - 1, Square meters - 40, Private bathroom, Doorway wheelchair width (inches) - 43, Shower grab bar height (centimeters) - 80, Toilet grab bar height (inches) - 24, Roll-in shower, Bed count maximum 2
Deluxe Room, 2 Double Beds
Room Size: 431 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds

General

Number of living rooms 0, Square meters - 40, Private bathroom, Number of bedrooms - 0, Ping - 12, Room and bed type depend on availability check-in, Pets not allowed, Bed count minimum 2, Square feet - 431, Number of bathrooms - 1, Bed count maximum 2
Deluxe Family Ocean View Double Beds - Two Bedroom
Room Size: 861 square feet m2
4 Double Beds
Deluxe Family Ocean View Double Beds - Two Bedroom

General

Bed count minimum 4, Number of living rooms 0, Private bathroom, Number of bedrooms - 2, Square meters - 80, Room and bed type depend on availability check-in, Ping - 24, Square feet - 861, Bed count maximum 4, Ocean view, Number of bathrooms - 2
Deluxe Room, 1 King Bed
Room Size: 431 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Number of living rooms 0, Square meters - 40, Private bathroom, Number of bedrooms - 0, Ping - 12, Room and bed type depend on availability check-in, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Square feet - 431, Number of bathrooms - 1
Deluxe Lagoon view king
Room Size: 431 square feet m2
1 King Bed
Deluxe Lagoon view king

General

Pet-friendly room, Number of living rooms 0, Square meters - 40, Private bathroom, Number of bedrooms - 0, Lagoon view, Ping - 12, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1, Square feet - 431, Number of bathrooms - 1
Deluxe Ocean View King
Room Size: 431 square feet m2
1 King Bed
Deluxe Ocean View King

General

Pet-friendly room, Number of living rooms 0, Square meters - 40, Private bathroom, Number of bedrooms - 0, Ping - 12, Room and bed type depend on availability check-in, Bed count minimum 1, Ocean view, Bed count maximum 1, Square feet - 431, Number of bathrooms - 1
Deluxe Family Ocean View - Two Bedroom
Room Size: 861 square feet m2
3 King Bed and Double Beds
Deluxe Family Ocean View - Two Bedroom

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 2, Square meters - 80, Room and bed type depend on availability check-in, Ping - 24, Square feet - 861, Bed count maximum 3, Ocean view, Number of bathrooms - 2, Bed count minimum 3
Deluxe Ocean View Double
Room Size: 431 square feet m2
2 Double Beds
Deluxe Ocean View Double

General

Pet-friendly room, Number of living rooms 0, Square meters - 40, Private bathroom, Number of bedrooms - 0, Ping - 12, Room and bed type depend on availability check-in, Ocean view, Bed count minimum 2, Square feet - 431, Number of bathrooms - 1, Bed count maximum 2
Diamond Ocean View
Room Size: 431 square feet m2
1 King Bed
Diamond Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Pillow menu, Ping - 12, Room and bed type depend on availability check-in, Pets not allowed, Location - top floor, Square feet - 431, Number of bathrooms - 1, Square meters - 40, Private bathroom, Turndown service, Bed count minimum 1, Ocean view, Bed count maximum 1
Rock Royalty Ocean View King
Room Size: 431 square feet m2
1 King Bed
Rock Royalty Ocean View King

General

Number of living rooms 0, Number of bedrooms - 0, Pillow menu, Ping - 12, Room and bed type depend on availability check-in, Pets not allowed, Square feet - 431, Number of bathrooms - 1, Square meters - 40, Private bathroom, Turndown service, Bed count minimum 1, Ocean view, Bed count maximum 1
Classic Room, 1 King Bed, Ocean View (Diamond)
Room Size: m2
1 King Bed

General

Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom (Rock)
Room Size: 635 square feet m2
2 King Bed and Twin Sofa Bed
Suite, 1 Bedroom (Rock)

General

Pet-friendly room, Square feet - 635, Number of bedrooms - 1, Pillow menu, Room and bed type depend on availability check-in, Square meters - 59, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, Turndown service, Ping - 18, Ocean view, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Double Beds (Classic)
Room Size: m2
2 Double Beds

General

Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed (Classic)
Room Size: m2
1 King Bed

General

Bed count minimum 1, Bed count maximum 1
Rock Suite Ocean View (Two Bedroom)
Room Size: 1066 square feet m2
3 King Bed and Double Beds
Rock Suite Ocean View (Two Bedroom)

General

Number of bedrooms - 2, Pillow menu, Room and bed type depend on availability check-in, Sofa bed, Pets not allowed, Ping - 30, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Square meters - 99, Separate dining area, Square feet - 1066, Private bathroom, Turndown service, Separate sitting area, Bed count maximum 3, Ocean view, Bed count minimum 3
Deluxe Room, 2 Double Beds, Ocean View (Classic)
Room Size: m2
2 Double Beds

General

Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, Ocean View (Classic)
Room Size: m2
1 King Bed

General

Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zona Hotelera resort have a swimming pool?

Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera resort?

Best-rates for the Zona Hotelera resort starts from $405 per night with includes Internet, View, Bar, Toiletries, Kitchen, Laundry, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Bedding/Linens, Air Conditioner, Balcony/Terrace, Sports/Activities, Spa, Restaurant, Guest Services, Parking, Pool, Ocean View, Wellness Facilities, Entertainment, Child Friendly with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera resort?

Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zona Hotelera resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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