Puerto Morelos Rentals Mexico Quintana Roo Cancun Puerto Morelos

Hilton Cancun, an All-Inclusive Resort | Resort in Cancun

| 8.6 (3308 Reviews) |  1 Bathroom
Puerto Morelos Resort | Hilton Cancun, an All-Inclusive Resort

Resort in Puerto Morelos, Cancun

Luxury property on the beach, with 2 outdoor pools
At Hilton Cancun, an All-Inclusive Resort, you can relax at one of the 2 outdoor swimming pools, play on the private sand beach, or spend the day at a complimentary water park.
Hilton Cancun, an All-Inclusive Resort offers 714 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This Cancun property provides complimentary wireless Internet access. Bathrooms include bathrobes and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Rollaway/extra beds (complimentary) are also available.
A private beach and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Highway 307, Cancun, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Bathrobes
  • Towels
Bedroom
  • Bed sheets
  • Hypo-allergenic bedding
  • Free rollaway beds
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters/chargers
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • 2 poolside bars, 1 swim-up bar and 1 bar
  • Coffee/tea maker
Parking
  • Free secured valet parking on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
Activities
  • Snorkeling
  • Outdoor pool access
  • Free water park access
  • Paddleboards on site
  • Playground
  • 24-hour fitness center
  • Access to nearby outdoor pool
  • Steam room
  • 2 outdoor pools
  • Kayaking
  • Private picnics
  • Arcade/game room
  • Children's pool
General
  • Meeting rooms
  • Business center
  • Elevator
  • Front-desk safe
  • Banquet hall
  • English
  • Spanish
  • Couples dining
  • Smoke-free property
  • Beach towels
Guest Services
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Access to nearby outdoor pool
  • Free children's club
  • Waterslide
  • 2 outdoor pools
  • Free rollaway/extra beds
  • Trampoline
  • Arcade/game room
  • Children's pool
  • Tour/ticket assistance
  • Concierge services
  • Dry cleaning service
  • Daily housekeeping
  • Laundry facilities
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Beach umbrellas
  • Outdoor entertainment area
  • Pool sun loungers
  • Outdoor furniture
  • Garden
  • Private beachfront location
  • Beach loungers
  • Terrace

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. free rollaway/extra beds!
Payment Policy
Pet fee: mxn 1540 per accommodation (varies based on length of stay) late check-out is available for a fee (subject to availability) housekeeping is available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 51 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 1540 per accommodation (varies based on length of stay) pets cannot be left unattended specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Laura
Jun 11, 2025 12:10:22 AM
Review Score:   10
Summary: Great stay and amenities. The hotel was pristine, workers were so friendly, and food and drinks were plentiful and delicious. In our room, we didn’t love the clear glass wall separating the bedroom from bathroom sink area, and fogged glass shower and toilet doors. It wasn’t enough bathroom/dressing privacy for my family with teens.
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Room Arrangement

Room Info Facilities
SWIM UP POOL VIEW ONE KING BED GUESTROOM
Room Size: 430 square feet m2
1 King Bed
SWIM UP POOL VIEW ONE KING BED GUESTROOM

General

Number of living rooms 0, Number of bedrooms - 0, Sea view, Shower only, Ping - 12, Pets not allowed, Extra bed count 1, Square feet - 430, Private pool, Number of bathrooms - 1, Square meters - 40, Private bathroom, Furnished balcony or patio, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
PRESIDENTIAL 2 BEDROOM SUITE
Room Size: 2100 square feet m2
3 King Bed and Queen Beds
PRESIDENTIAL 2 BEDROOM SUITE

General

Square meters - 195, Number of bedrooms - 2, Extra bed count 1, Separate bathtub and shower, Wardrobe or closet, Bed count minimum 3, Dining table, Kitchenette, Microwave, Pets not allowed, Laptop-friendly workspace, Number of bathrooms - 3, Number of living rooms 1, Free cribs/infant beds, Cookware, dishware, and utensils, Square feet - 2100, Private bathroom, Furnished balcony or patio, Ping - 59, Toothbrush and toothpaste available on request, Desk, Separate sitting area, Freezer, Rainfall showerhead, Refrigerator, Bed count maximum 3, Ocean view
OCEAN FRONT ONE BEDROOM PARLOR SUITE-KING BED
Room Size: 1640 square feet m2
1 King Bed
OCEAN FRONT ONE BEDROOM PARLOR SUITE-KING BED

General

Square meters - 152, Dining table, Kitchenette, Number of bedrooms - 1, Microwave, Shower only, Pets not allowed, Ping - 46, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Free cribs/infant beds, Cookware, dishware, and utensils, Private bathroom, Square feet - 1640, Separate sitting area, Freezer, Rainfall showerhead, Refrigerator, Bed count minimum 1, Ocean view, Bed count maximum 1, Furnished balcony
SUNSET VIEW TWO QUEEN BEDS GUESTROOM
Room Size: 430 square feet m2
2 Queen Beds
SUNSET VIEW TWO QUEEN BEDS GUESTROOM

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Ping - 12, Pets not allowed, Extra bed count 1, Square feet - 430, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 40, Private bathroom, Valley view, Rainfall showerhead, Bed count minimum 2, Furnished balcony, Bed count maximum 2
SUNSET VIEW ONE KING BED GUESTROOM
Room Size: 430 square feet m2
1 King Bed
SUNSET VIEW ONE KING BED GUESTROOM

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Ping - 12, Pets not allowed, Extra bed count 1, Square feet - 430, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 40, Private bathroom, Valley view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Furnished balcony
OCEAN FRONT CORNER TWO QUEEN BEDS GUESTROOM
Room Size: m2
2 Queen Beds
OCEAN FRONT CORNER TWO QUEEN BEDS GUESTROOM

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, No cribs (infant beds), Shower only, Rainfall showerhead, Extra bed count 1, Ocean view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
DELUXE OCEAN FRONT ONE BEDROOM SUITE-KING BED
Room Size: 860 square feet m2
1 King Bed
DELUXE OCEAN FRONT ONE BEDROOM SUITE-KING BED

General

Number of living rooms 0, Dining table, Number of bedrooms - 1, Shower only, Pets not allowed, Ping - 24, Extra bed count 1, Square feet - 860, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Square meters - 80, Separate sitting area, Balcony, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
OCEAN VIEW ONE KING BED GUESTROOM
Room Size: 430 square feet m2
1 King Bed
OCEAN VIEW ONE KING BED GUESTROOM

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Ping - 12, Pets not allowed, Extra bed count 1, Square feet - 430, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 40, Private bathroom, Balcony, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
CONNECTING SUNSET VW W/1KING OR 2 QUEENS
Room Size: 430 square feet m2
2 Queen Beds
1 King Bed
CONNECTING SUNSET VW W/1KING OR 2 QUEENS

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Ping - 12, Extra bed count 1, Square feet - 430, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 40, Private bathroom, Valley view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 2
OCEAN VIEW TWO QUEEN BEDS GUESTROOM
Room Size: 430 square feet m2
2 Queen Beds
OCEAN VIEW TWO QUEEN BEDS GUESTROOM

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Ping - 12, Pets not allowed, Extra bed count 1, Square feet - 430, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 40, Private bathroom, Balcony, Rainfall showerhead, Ocean view, Bed count minimum 2, Bed count maximum 2
HIGH FLOOR OCEAN VIEW ONE KING BED GUESTROOM
Room Size: 430 square feet m2
1 King Bed
HIGH FLOOR OCEAN VIEW ONE KING BED GUESTROOM

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Ping - 12, Extra bed count 1, Square feet - 430, Number of bathrooms - 1, Square meters - 40, Private bathroom, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 1 King Bed, Bay View (Sunset View)
Room Size: m2
1 King Bed

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
OCEAN FRONT ONE BEDROOM SUITE - KING BED
Room Size: 830 square feet m2
1 King Bed
OCEAN FRONT ONE BEDROOM SUITE - KING BED

General

Number of living rooms 0, Square feet - 830, Number of bedrooms - 1, Sea view, Shower only, Ping - 23, Pets not allowed, Extra bed count 1, Square meters - 77, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Furnished balcony
CONNECTING OCEAN VW W/1KING OR 2 QUEENS
Room Size: m2
2 Queen Beds
1 King Bed
CONNECTING OCEAN VW W/1KING OR 2 QUEENS

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower only, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Ocean view, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
FAMILY 2 BEDROOM SUITE-KING BED-2 QUEEN BEDS
Room Size: 860 square feet m2
1 King Bed
FAMILY 2 BEDROOM SUITE-KING BED-2 QUEEN BEDS

General

Number of living rooms 0, Number of bedrooms - 2, Pets not allowed, Ping - 24, Extra bed count 1, Number of bathrooms - 2, Square feet - 860, Free cribs/infant beds, Private bathroom, Separate bathtub and shower, Square meters - 80, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
HIGH FLOOR OCEAN VIEW TWO QUEEN BEDS GUESTROOM
Room Size: 430 square feet m2
2 Queen Beds
HIGH FLOOR OCEAN VIEW TWO QUEEN BEDS GUESTROOM

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Ping - 12, Extra bed count 1, Square feet - 430, Number of bathrooms - 1, Square meters - 40, Private bathroom, No cribs (infant beds), Rainfall showerhead, Ocean view, Bed count minimum 2, Bed count maximum 2
OCEAN FRONT ONE BEDROOM MASTER SUITE-KING BED
Room Size: 830 square feet m2
1 King Bed
OCEAN FRONT ONE BEDROOM MASTER SUITE-KING BED

General

Number of living rooms 0, Square feet - 830, Number of bedrooms - 1, Shower only, Ping - 23, Pets not allowed, Extra bed count 1, Square meters - 77, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Furnished balcony
OCEAN FRONT ONE BEDROOM SUITE - TWO QUEEN BED
Room Size: 830 square feet m2
2 Queen Beds
OCEAN FRONT ONE BEDROOM SUITE - TWO QUEEN BED

General

Number of living rooms 0, Square feet - 830, Number of bedrooms - 1, Sea view, Shower only, Ping - 23, Pets not allowed, Extra bed count 1, Square meters - 77, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rainfall showerhead, Bed count minimum 2, Furnished balcony, Bed count maximum 2
SWIM UP POOL VIEW TWO QUEEN BEDS GUESTROOM
Room Size: 430 square feet m2
2 Queen Beds
SWIM UP POOL VIEW TWO QUEEN BEDS GUESTROOM

General

Number of living rooms 0, Number of bedrooms - 0, Sea view, Shower only, Ping - 12, Pets not allowed, Extra bed count 1, Square feet - 430, Private pool, Number of bathrooms - 1, Square meters - 40, Private bathroom, Furnished balcony or patio, No cribs (infant beds), Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
ONE KING BED GUESTROOM MOBILITY ACCESSIBLE
Room Size: 430 square feet m2
1 King Bed
ONE KING BED GUESTROOM MOBILITY ACCESSIBLE

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Ping - 12, Pets not allowed, Bathtub or shower, Extra bed count 1, Square feet - 430, Number of bathrooms - 1, Free cribs/infant beds, Roll-in shower width (centimeters) - 120, Square meters - 40, Private bathroom, Valley view, Rainfall showerhead, Roll-in shower width (inches) - 47, Bed count minimum 1, Roll-in shower, Bed count maximum 1, Furnished balcony
OCEAN FRONT CORNER ONE KING BED GUESTROOM
Room Size: m2
1 King Bed
OCEAN FRONT CORNER ONE KING BED GUESTROOM

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, No cribs (infant beds), Shower only, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this Puerto Morelos resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Morelos resort have a swimming pool?

Yes, this Puerto Morelos resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos resort?

Best-rates for the Puerto Morelos resort starts from $383 per night with includes Bedding/Linens, Air Conditioner, Pool, Ocean View, Security/Safety, Business Services, Wellness Facilities, Restaurant, Bar, Balcony/Terrace, Guest Services, Child Friendly, Laundry, Parking, Wheelchair Accessible, Spa, Entertainment, Internet, Kitchen, View, Accessibility, Sports/Activities with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos resort?

Based on the information reported by the owner or manager, the Puerto Morelos resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Puerto Morelos resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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