Holiday Inn Express New York - Manhattan West Side by IHG | Hotel in New York

8.0 (2025 Reviews) |  1 Bathroom
Hell's Kitchen Hotel | Holiday Inn Express New York - Manhattan West Side by IHG

Hotel in Hell's Kitchen, New York

Hotel with free breakfast, a short walk to Manhattan Cruise Terminal
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Holiday Inn Express New York - Manhattan West Side by IHG offers 177 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

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538 West 48th Street, New York, 10036, United States

Amenities

Air Conditioner
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Nearby parking fee: usd 55 per day (4265 ft away) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Jul 8, 2025 10:17:22 PM
Review Score:   6
Summary: Wasn't the worst place I've stayed at but fell below expectations. Ugly scaffolding covered the front entrance (it looks nothing like the nice photos on the property page). I appreciate the hotel tried to update and upgrade the hotel but it still looks old and outdated. But at least there is free breakfast, everything in my room worked fine and there was no major issues. Simply for what I paid I thought it would look as nice as it is on the promo pictures.
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FAQ's

Is this Hell's Kitchen hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hell's Kitchen hotel have a swimming pool?

No, this Hell's Kitchen hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hell's Kitchen hotel?

Best-rates for the Hell's Kitchen hotel starts from $190 per night with includes Guest Services, TV, Accessibility, Security/Safety, Wellness Facilities, Breakfast, Internet, Kitchen, Air Conditioner, Balcony/Terrace, Wheelchair Accessible, Business Services, Entertainment, Child Friendly, Laundry, Bedding/Linens, Toiletries with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hell's Kitchen hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hell's Kitchen hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hell's Kitchen hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hell's Kitchen hotel?

Based on the information reported by the owner or manager, the Hell's Kitchen hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hell's Kitchen hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hell's Kitchen hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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