Holiday Inn Express & Suites - Tijuana Otay by IHG | Hotel in Tijuana

| 9.4 (424 Reviews) |  7 Bathrooms  24 Guests
Tijuana Hotel | Holiday Inn Express & Suites - Tijuana Otay by IHG

Hotel in Tijuana

Located in Tijuana, 7 miles from Las Americas Premium Outlets, Holiday Inn Express & Suites - Tijuana Otay by IHG has accommodations with a fitness center, private parking, a shared lounge and a terrace. This 3-star hotel offers room service, a 24-hour front desk and free WiFi. The property provides a shuttle service, while a car rental service is also available. Some rooms include a kitchenette with a fridge and a microwave. Guests at the hotel can enjoy a continental or an American breakfast. There's an in-house snack bar and guests can also use the business area. San Diego Convention Center is 22 miles from Holiday Inn Express & Suites - Tijuana Otay by IHG, while San Diego – Santa Fe Depot Amtrak Station is 23 miles from the property. Tijuana International Airport is 1.2 miles away.

Holiday Inn Express & Suites - Tijuana Otay by IHG is located in Tijuana.

This 135 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Transportation/Shuttle, Security/Safety, and several others. This is a 3 star rated property and has over 424 reviews with the average score of 9.4 . Coming to Tijuana and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 135 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Tijuana. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Express & Suites - Tijuana Otay by IHG in Tijuana is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Express & Suites - Tijuana Otay by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Lazaro Cardenas 2539, Tijuana, 22425, Mexico

Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Snack bar
Parking
  • Parking
  • Private Parking
  • Parking garage
  • Accessible parking
  • Electric vehicle charging station
  • Parking on site
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Visual aids (Braille)
  • Lowered sink
  • Wheelchair accessible
Activities
  • Movie nights
  • Fitness center
  • Fitness
Entertainment
  • Baby safety gates
  • Board games/Puzzles
General
  • Air conditioning
  • Heating
  • Non-smoking rooms
  • Smoke-free property
  • Designated smoking area
  • Wifi in all areas
  • Facilities for disabled guests
  • Safe
  • Elevator
Guest Services
  • Meeting/Banquet facilities
  • Shuttle service (free)
  • Shuttle service
  • Packed lunches
  • Fax/Photocopying
  • Dry cleaning
  • Suit press
  • Baggage storage
  • Shared lounge/TV area
  • Laundry
  • Room service
  • Business center
  • Car rental
  • 24-hour front desk
  • Ironing service
  • Daily housekeeping
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Terrace
Security/Safety
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • CCTV outside property
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Delivered food covered securely
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Thermometers for guests provided by property
  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Reviews

Value for money:
9.02
Location:
9.31
Staff:
9.3
Facilities:
9.34
Comfort:
9.53
Cleanliness:
9.5
Jose
Aug 11, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Everything.. no complaints
Negative: Hard to enter location..
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Air conditioning, Carpeted, Ironing facilities, Tile/Marble floor, Safe, Smoke Alarm, Key card access, Iron, Trash cans

Media & Technology

Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Microwave

Living Area

Sitting area, Desk

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Accessibility

Accessible by elevator
Standard Room with Two Queen Beds
Room Type: Double
Room Size: 32 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Air conditioning, Carpeted, Ironing facilities, Tile/Marble floor, Safe, Smoke Alarm, Key card access, Iron, Trash cans

Media & Technology

Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Microwave

Living Area

Sitting area, Desk

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Accessibility

Accessible by elevator
King Suite
Room Type: Suite
Room Size: 36 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Air conditioning, Carpeted, Ironing facilities, Tile/Marble floor, Safe, Smoke Alarm, Key card access, Iron, Trash cans

Media & Technology

Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Microwave

Living Area

Sitting area, Sofa, Desk

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Room Amenities

Sofa bed, Feather pillow, Clothes rack, Socket near the bed, Non-feather pillow

Entertainment & Family Services

Board games/puzzles

Accessibility

Accessible by elevator
Queen Suite with Two Queen Beds
Room Type: Suite
Room Size: 36 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Air conditioning, Carpeted, Ironing facilities, Tile/Marble floor, Safe, Smoke Alarm, Key card access, Iron, Trash cans

Media & Technology

Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Microwave

Living Area

Sitting area, Sofa, Desk

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Accessibility

Accessible by elevator
Standard Room
Room Type: Double
Room Size: 32 m2

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Air conditioning, Carpeted, Ironing facilities, Tile/Marble floor, Safe, Smoke Alarm, Key card access, Iron, Trash cans

Media & Technology

Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Microwave

Living Area

Sitting area, Desk

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Accessibility

Accessible by elevator
Standard King Room - Accessible
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Air conditioning, Carpeted, Interconnecting room(s) available, Ironing facilities, Tile/Marble floor, Safe, Smoke Alarm, Key card access, Iron, Trash cans

Media & Technology

Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Microwave

Living Area

Sitting area, Desk

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Accessibility

Shower chair, Adapted bath, Toilet with grab rails, Emergency cord in bathroom, Roll-in shower, Accessible by elevator
One-Bedroom King Suite
Room Type: Suite
Room Size: 72 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathtub or shower, Bathtub, Hairdryer, Walk-in shower, Toilet, Additional bathroom, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Guest bathroom, Shower

General

Air conditioning, Carpeted, Ironing facilities, Tile/Marble floor, Safe, Smoke Alarm, Key card access, Iron, Trash cans

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Kitchen

Microwave, Refrigerator, Kitchenette, Dining table

Living Area

Dining area, Sitting area, Sofa, Desk

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Room Amenities

Sofa bed, Feather pillow, Clothes rack, Socket near the bed, Non-feather pillow

Entertainment & Family Services

Board games/puzzles

Accessibility

Accessible by elevator
Superior Room
Room Type: Double

FAQ's

Is this Tijuana hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Tijuana hotel?

Check-in time for Tijuana hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Tijuana hotel have a swimming pool?

No, this Tijuana hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tijuana hotel?

Best-rates for the Tijuana hotel starts from $159 per night with includes Sports/Activities, Designated Smoking Area, Accessibility, Transportation/Shuttle, Security/Safety, Breakfast, Air Conditioner, TV, Wellness Facilities, Entertainment, Fireplace/Heating, Parking, Wheelchair Accessible, EV Charge Station, Business Services, Kitchen, Laundry, Balcony/Terrace, Guest Services, Child Friendly, Internet with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Tijuana hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tijuana hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tijuana hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tijuana hotel?

Based on the information reported by the owner or manager, the Tijuana hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tijuana hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Tijuana hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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