Holiday Inn Knoxville N - Merchant Drive by IHG | Hotel in Knoxville

| 8.8 (1004 Reviews) |  1 Bathroom
Knoxville Hotel | Holiday Inn Knoxville N - Merchant Drive by IHG

Hotel in Knoxville

Hotel in Knoxville with a fitness center and a seasonal outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a seasonal outdoor pool.
Holiday Inn Knoxville N - Merchant Drive by IHG offers 122 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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5634 Merchants Center Blvd., Knoxville, 37912, United States

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Free toiletries
  • Private bathroom
Bedroom
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Premium bedding
  • Heating
  • Bed sheets
  • Phone
  • Desk
  • Iron/ironing board
  • Free local calls
Breakfast
  • 1 restaurant
  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 4.99 per person
  • Room service available
  • 1 bar
  • Refrigerator
  • Coffee/tea maker
  • Microwave
Parking
  • Free self parking on site
  • Onsite parking includes off-street options
Accessibility
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
Activities
  • Theme parks
  • Outdoor pool
  • Fitness center
Entertainment
  • Flat-screen TV
  • Cable channels
  • Premium channels
General
  • Meeting room
  • Conference space (1076 square feet)
  • Business center
  • Elevator
  • Vending machine
  • Front-desk safe
  • Banquet hall
  • Grocery/convenience store
  • English
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Free cribs/infant beds
  • Snack bar/deli
  • Refrigerator
  • Grocery/convenience store
  • Wedding services
  • Laundry facilities
  • Luggage storage
  • Dry cleaning service
  • 24-hour front desk
  • Daily housekeeping
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 5:00 am early check-in subject to availability late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately usd 4.99 per person pet fee: usd 35.00 per accommodation, per night (maximum usd 105.00 per stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 80 lbs per pet) pets allowed for an extra charge of usd 35.00 per accommodation, per night (maximum usd 105.00 per stay) pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges only bookings from non-local guests are accepted; guests whose residence is within the same county as the property will not be allowed to check in please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Patricia
Aug 24, 2025 07:58:41 PM
Review Score:   10
Summary: Pet friendly and breakfast. Happy hour in the evening.
See All Reviews

Room Arrangement

Room Info Facilities
Premium Room, 1 King Bed
Room Size: m2
1 King Bed
Premium Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room
Room Size: m2
1 King Bed
2 Queen Beds
Standard Room

General

Number of living rooms 0, Wardrobe or closet, Room and bed type depend on availability check-in, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 2
Standard Room, 1 King Bed
Room Size: m2
1 King Bed
Standard Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 1 King Bed, Accessible (Communication)
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Accessible (Communication)

General

Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Roll-in shower, Bed count maximum 1
Standard Room, 2 Queen Beds, Accessible
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds, Accessible

General

Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Room and bed type depend on availability check-in, Sofa bed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Accessible (Accessible Shower)
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Accessible (Accessible Shower)

General

Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, Bathtub or shower, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Roll-in shower, Bed count maximum 1
Standard Room, 2 Queen Beds, Accessible (Accessible Tub)
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

General

Number of living rooms 0, Wardrobe or closet, Room and bed type depend on availability check-in, Sofa bed, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Accessible (Accessible Tub)
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Accessible (Accessible Tub)

General

Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, Bathtub only, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 2 Queen Beds
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Accessible
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Accessible

General

Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Knoxville hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Knoxville hotel have a swimming pool?

Yes, this Knoxville hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Knoxville hotel?

Best-rates for the Knoxville hotel starts from $119 per night with includes Bar, Toiletries, Accessibility, Business Services, Bedding/Linens, Restaurant, Child Friendly, Internet, Air Conditioner, Parking, Security/Safety, Fireplace/Heating, Guest Services, Pool, TV, Wheelchair Accessible, Wellness Facilities, Breakfast, Laundry, Kitchen with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Knoxville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Knoxville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Knoxville hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Knoxville hotel?

Based on the information reported by the owner or manager, the Knoxville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Knoxville hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Knoxville hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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