Holiday Inn London - West by IHG | Hotel in London

| 8.4 (1004 Reviews) |  1 Bathroom
East Acton Hotel | Holiday Inn London - West by IHG

Hotel in East Acton, London

Eco-certified hotel with a fitness center and a rooftop terrace
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Holiday Inn London - West by IHG offers 225 accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

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4 Portal Way, London, W3 6RT, United Kingdom

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Hair dryer
  • Private bathroom
  • Eco-friendly toiletries
  • Towels
Bedroom
  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Laptop-friendly workspace
  • Iron/ironing board
  • Soundproofing
  • Phone
  • Water-efficient toilets only
  • Water-efficient showers only
  • Free newspapers
  • Eco-friendly cleaning products provided
  • Desk
  • Laptop-compatible safe
  • Connecting rooms available
  • LED light bulbs
  • Energy-saving switches
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Full breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends: GBP 14.95 per person
  • Refrigerator
  • Coffee/tea maker
  • Electric kettle
Parking
  • Wheelchair-accessible parking available
  • RV/bus/truck parking on site
  • Self parking on site (GBP 18 per night)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Wheelchair-accessible path of travel
  • Elevator
  • Wheelchair-accessible parking
Activities
  • Fitness center (discounted access)
  • Fitness center
  • Bike parking
Entertainment
  • Pay movies
  • Digital channels
  • Flat-screen TV
General
  • Meeting rooms - 7
  • 24-hour business center
  • Computer station
  • Conference space (248 square feet)
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • Romanian
  • French
  • Dutch
  • Polish
  • Russian
  • Urdu
  • Hungarian
  • Lithuanian
  • German
  • Spanish
  • Filipino
  • Hindi
  • Turkish
  • Italian
  • English
  • Arabic
  • Bulgarian
  • Portuguese
  • Comprehensive recycling policy
  • At least 80% lighting from LEDs
  • Vegan dining options
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • At least 80% of food locally-sourced
  • Annual offsets purchased for at least 10% of carbon footprint
  • Vegetarian dining options
  • Comprehensive food waste policy
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Soundproofed rooms
  • Refrigerator
  • Snack bar/deli
  • Free cribs/infant beds
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Rooftop terrace

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately gbp 14.95 per person self parking fee: gbp 18 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

David
Jul 12, 2025 07:37:18 PM
Review Score:   6
Summary: Not really their fault, but for tourists, this is not really in London. Take 45 minutes by rail or Uber to get downtown. Hotel itself was clean and adequate, but not worth the $$$.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 1 Double Bed
Room Size: 213 square feet m2
1 Double Bed
Standard Room, 1 Double Bed

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Lever door handles, Room and bed type depend on availability check-in, Transfer shower, Extra bed count 0, Square feet - 213, Number of bathrooms - 1, Square meters - 20, Bathroom grab bars, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 Double Bed with Sofa bed
Room Size: 213 square feet m2
2 Double Bed and Double Sofa Bed
Standard Room, 1 Double Bed with Sofa bed

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Lever door handles, Room and bed type depend on availability check-in, Sofa bed, Transfer shower, Square feet - 213, Extra bed count 1, Number of bathrooms - 1, Square meters - 20, Bathroom grab bars, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 King Bed
Room Size: 269 square feet m2
1 King Bed
Premium Room, 1 King Bed

General

Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Room and bed type depend on availability check-in, Transfer shower, Square meters - 25, Number of bathrooms - 1, Bathrobes, Slippers, Bathroom grab bars, Free bottled water, Bed count minimum 1, Bed count maximum 1
Standard Room
Room Size: 213 square feet m2
1 Twin Bed
Standard Room

General

Square meters - 20, Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Room and bed type depend on availability check-in, Square feet - 213, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, Multiple Beds
Room Size: m2
2 Double Bed and Twin Bed
Standard Room, Multiple Beds

General

Extra bed count 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premium Room
Room Size: 269 square feet m2
1 Twin Bed
Premium Room

General

Ping - 8, Number of living rooms 0, Bathrobes, Square feet - 269, Room and bed type depend on availability check-in, Square meters - 25, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Twin Beds
Room Size: 215 square feet m2
2 Twin Beds
Standard Room, 2 Twin Beds

General

Square meters - 20, Number of living rooms 0, Square feet - 215, Number of bedrooms - 0, Ping - 6.04, Bathroom grab bars, Lever door handles, Room and bed type depend on availability check-in, Transfer shower, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Twin Beds, Accessible
Room Size: 215 square feet m2
2 Twin Beds
Standard Room, 2 Twin Beds, Accessible

General

Square meters - 20, Number of living rooms 0, Square feet - 215, Ping - 6, Room and bed type depend on availability check-in, Roll-in shower, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this East Acton hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the East Acton hotel have a swimming pool?

No, this East Acton hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in East Acton hotel?

Best-rates for the East Acton hotel starts from $117 per night with includes Balcony/Terrace, Entertainment, Internet, Kitchen, Laundry, Business Services, Restaurant, Bar, Child Friendly, TV, Security/Safety, Guest Services, Wheelchair Accessible, Accessibility, Bedding/Linens, Wellness Facilities, Breakfast, Air Conditioner, Parking with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is East Acton hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the East Acton hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the East Acton hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the East Acton hotel?

Based on the information reported by the owner or manager, the East Acton hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for East Acton hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the East Acton hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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