Hotel Caracol Puerto Morelos | Hotel in Puerto Morelos

| 7.9 (254 Reviews) |  7 Bathrooms  21 Guests
Puerto Morelos Hotel | Hotel Caracol Puerto Morelos

Hotel in Puerto Morelos

Offering free WiFi, Hotel Caracol Puerto Morelos is located in Puerto Morelos, a 3-minute walk from Playa Puerto Morelos and 22 miles from ADO International Bus Station. Featuring a terrace, this 3-star hotel has air-conditioned rooms with a private bathroom. The hotel has family rooms. The rooms in the hotel are equipped with a flat-screen TV. Staff speak English and Spanish at the reception. Playa del Carmen Maritime Terminal is 22 miles from Hotel Caracol Puerto Morelos, while Cancun Government Palace is 24 miles from the property. Cancún International Airport is 16 miles away.

Hotel Caracol Puerto Morelos is located in Puerto Morelos.

This 19 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Guest Services, Child Friendly, and several others. This is a 3 star rated property and has over 254 reviews with the average score of 7.9 . Coming to Puerto Morelos and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 19 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Puerto Morelos. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Caracol Puerto Morelos in Puerto Morelos is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Caracol Puerto Morelos”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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AV Niños Heroes MZ. 5 Lote 29 Region 2, Puerto Morelos, 77580, Mexico

Amenities

Air Conditioner
Balcony/Terrace
Security/Safety
Guest Services
Child Friendly
Internet

Facility Overview

General
  • Air conditioning
  • Family rooms
  • Non-smoking rooms
  • Smoke-free property
Guest Services
  • Daily housekeeping
  • 24-hour front desk
  • Tour desk
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor furniture
Security/Safety
  • Key access
  • Fire extinguishers
  • CCTV in common areas
  • CCTV outside property
  • Smoke alarms
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
7.61
Location:
8.8
Staff:
8.56
Facilities:
7.48
Comfort:
8.02
Cleanliness:
8.24
Peter
Jul 20, 2025 07:00:00 AM
Review Score:   8
Canada
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Twin Room
Room Type: Twin
Room Size: 9 m2
2 Full bed(s) Bed
Twin Room

Media & Technology

Pay-per-view channels, Flat-screen TV, TV

General

Smoke Alarm, Private entrance, Air conditioning, Mosquito net

Bathroom

Towels, Toilet paper, Private bathroom

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed
Budget Double Room
Room Type: Double
Room Size: 9 m2
1 Full bed(s) Bed
Budget Double Room

Bathroom

Shower, Private bathroom, Free toiletries, Toilet paper, Towels

Media & Technology

Pay-per-view channels, Flat-screen TV, TV

General

Smoke Alarm, Private entrance, Air conditioning, Mosquito net

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed
Apartment
Room Type: Apartment
Room Size: 20 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Bathroom

Shower, Private bathroom, Free toiletries, Toilet paper, Towels

Media & Technology

Pay-per-view channels, Flat-screen TV, TV

General

Smoke Alarm, Private entrance, Air conditioning, Mosquito net

Kitchen

Coffee machine

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed
Studio - Split Level
Room Type: Studio
Room Size: 8 m2
1 Twin bed(s) Bed
2 Full bed(s) Bed

Bathroom

Shower, Private bathroom, Free toiletries, Toilet paper, Towels

Media & Technology

Pay-per-view channels, Flat-screen TV, TV

General

Smoke Alarm, Private entrance, Air conditioning, Mosquito net

Kitchen

Kitchenware, Kitchenette

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed
Deluxe Queen Room
Room Type: Double
Room Size: 9 m2
1 Queen bed(s) Bed
Deluxe Queen Room

Bathroom

Shower, Private bathroom, Free toiletries, Toilet paper, Towels

Media & Technology

Pay-per-view channels, Flat-screen TV, TV

General

Smoke Alarm, Private entrance, Air conditioning, Mosquito net

Bedroom

Linens

Room Amenities

Socket near the bed
Deluxe Room
Room Type: Double
Room Size: 9 m2
1 Full bed(s) Bed
Deluxe Room

Bathroom

Towels, Toilet paper, Shower, Private bathroom

Media & Technology

Pay-per-view channels, Flat-screen TV, TV

General

Smoke Alarm, Private entrance, Air conditioning, Mosquito net

Bedroom

Linens

Room Amenities

Socket near the bed

FAQ's

Is this Hotel Caracol Puerto Morelos pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Caracol Puerto Morelos?

Check-in time for Hotel Caracol Puerto Morelos starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Caracol Puerto Morelos have a swimming pool?

No, this Hotel Caracol Puerto Morelos does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Caracol Puerto Morelos?

Best-rates for the Hotel Caracol Puerto Morelos starts from $141 per night with includes Guest Services, Child Friendly, Internet, Air Conditioner, Balcony/Terrace, Security/Safety with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Caracol Puerto Morelos a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Caracol Puerto Morelos wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Caracol Puerto Morelos has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Caracol Puerto Morelos?

Based on the information reported by the owner or manager, the Hotel Caracol Puerto Morelos indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Caracol Puerto Morelos?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Caracol Puerto Morelos are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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