Hotel Carolina Bacalar | Hotel in Bacalar

| 9.2 (233 Reviews) |  1 Bathroom
Chetumal Hotel | Hotel Carolina Bacalar

Hotel in Chetumal, Bacalar

Beachfront hotel with spa services and a 24-hour front desk
A private beach, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, a snack bar/deli, and spa services.
Hotel Carolina Bacalar offers 16 air-conditioned accommodations with MP3 docking stations and safes. Smart televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Bacalar hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.


An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Boulevard Costera de Bacalar Sur # 625, Bacalar, 77930, Mexico

Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Security/Safety
Bedding/Linens
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shower
  • Private bathroom
  • Towels
  • Free toiletries
Bedroom
  • Air conditioning
  • Rollaway/extra beds (surcharge)
  • Ceiling fan
  • Iron/ironing board (on request)
  • Safe
Breakfast
  • English breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 300 for adults and MXN 300 for children
  • 1 bar
  • Free daily reception
  • 1 restaurant
Parking
  • Free self parking on site
  • Limited onsite parking
Accessibility
  • Visual fire alarm
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
Activities
  • Sailing
  • Kayaking
  • Children's pool
  • Outdoor pool
  • Spa services
Entertainment
  • MP3 dock
  • 40-inch Smart TV
General
  • Front-desk safe
  • English
  • Spanish
  • Smoke-free property
Guest Services
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Outdoor pool
  • Snack bar/deli
  • Concierge services
  • Luggage storage
  • 24-hour front desk
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Private beachfront location
  • Terrace
  • Garden
  • Pool sun loungers
Spa
  • Massage - Swedish
  • Massage - sports
  • Massage - deep-tissue

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are available for mxn 450.0 per night.
Payment Policy
Fee for english breakfast: approximately mxn 300 for adults and mxn 300 for children rollaway bed fee: mxn 450.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Luz Rachel
Jun 3, 2025 03:20:52 AM
Review Score:   10
Summary: Everything you need in one place. Clean rooms, great service. Bar staff was amazing (moises). They just need better wifi but then maybe it was a blessing to not be connected.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, Garden View
Room Size: 129 square feet m2
1 King Bed
Standard Room, Garden View

General

Square feet - 129, Number of living rooms 0, Number of bedrooms - 0, Ping - 4, No cribs (infant beds), Garden view, Bed count minimum 1, Extra bed count 1, Square meters - 12, Bed count maximum 1
Standard Double Room, Garden View
Room Size: 129 square feet m2
2 Queen Beds
Standard Double Room, Garden View

General

Square feet - 129, Number of living rooms 0, Number of bedrooms - 0, Ping - 4, No cribs (infant beds), Garden view, Extra bed count 1, Square meters - 12, Bed count minimum 2, Bed count maximum 2
Deluxe Room, Lagoon View
Room Size: 290 square feet m2
1 King Bed
Deluxe Room, Lagoon View

General

Ping - 8, Number of living rooms 0, Square feet - 290, Lagoon view, No cribs (infant beds), Number of bedrooms - 1, Square meters - 27, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Hotel Carolina Bacalar pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Carolina Bacalar have a swimming pool?

Yes, this Hotel Carolina Bacalar has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Carolina Bacalar?

Best-rates for the Hotel Carolina Bacalar starts from $240 per night with includes Internet, Laundry, Parking, TV, Bedding/Linens, Bar, Toiletries, Restaurant, Guest Services, Balcony/Terrace, Air Conditioner, Pool, Security/Safety, Spa, Breakfast, Child Friendly with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Carolina Bacalar a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Carolina Bacalar wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Carolina Bacalar has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Carolina Bacalar?

Based on the information reported by the owner or manager, the Hotel Carolina Bacalar indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Carolina Bacalar?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Carolina Bacalar are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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