Hotel Colonial Playa del Carmen | Hotel in Playa del Carmen

| 8.0 (1989 Reviews) |  8 Bathrooms  22 Guests
Centro Hotel | Hotel Colonial Playa del Carmen

Hotel in Centro, Playa del Carmen

Conveniently set in Playa del Carmen, Hotel Colonial Playa del Carmen provides an American breakfast and free WiFi. Featuring an outdoor swimming pool, the 3-star hotel has air-conditioned rooms with a private bathroom. The property has a 24-hour front desk, a tour desk and luggage storage for guests. At the hotel, every room is equipped with a desk. Guest rooms in Hotel Colonial Playa del Carmen are equipped with a flat-screen TV and free toiletries. Popular points of interest near the accommodation include Playa del Carmen Beach, ADO International Bus Station and Playa del Carmen Maritime Terminal. Cozumel International Airport is 21 miles away, and the property offers a paid airport shuttle service.

Hotel Colonial Playa del Carmen is located in Playa del Carmen.

This 17 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Wheelchair Accessible, Accessibility, and several others. This is a 3 star rated property and has over 1989 reviews with the average score of 8 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 17 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Colonial Playa del Carmen in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Colonial Playa del Carmen”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Avenida 20 entre 2 y 4 Centro, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Pool
Designated Smoking Area
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Guest Services
Child Friendly
Internet

Facility Overview

General
  • Facilities for disabled guests
  • Elevator
  • Smoke-free property
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
Guest Services
  • Airport shuttle
  • Shuttle service (additional charge)
  • Shuttle service
  • Airport shuttle (additional charge)
  • 24-hour front desk
  • Baggage storage
  • Tour desk
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
Security/Safety
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Smoke alarms
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
Spa
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please note that if you want to check in sooner or later than the stipulated time, you can make a request. the property can not guarantee the room later the 6:00 pm without the guest informing the time of arrival, when booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply, an official id must be physically presented upon check-in.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian, in the event of an early departure, the property will charge you the full amount for your stay, parking is subject to availability due to limited spaces, this property is located in a busy area so guests might experience some noise, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.12
Location:
8.88
Staff:
8.13
Facilities:
7.6
Comfort:
7.96
Cleanliness:
7.99
Wendolyn
Aug 29, 2025 07:00:00 AM
Review Score:   10
Costa Rica
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The room was very comfy, they were clean, it had a mini fridge which was amazing, it also had a little stove and faucet. Betsa was amazing, she was very helpful and gave us recommendations.
Summary: Lovely people and very good customer service.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room with Two Double Beds
Room Type: Twin
Room Size: 40 m2
2 Full bed(s) Bed
Standard Double Room with Two Double Beds

Bathroom

Free toiletries, Private bathroom, Shower, Toilet paper, Shampoo, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

General

Air conditioning, Trash cans, Smoke Alarm, Fan

Living Area

Desk

Services

Wake-up service

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed
Standard King Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Toilet paper, Shampoo, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

General

Air conditioning, Trash cans, Smoke Alarm, Fan

Living Area

Desk

Services

Wake-up service

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed
Deluxe Double Room
Room Type: Double
Room Size: 35 m2
1 Full bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Toilet paper, Shampoo, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

General

Air conditioning, Trash cans, Smoke Alarm, Fan

Living Area

Desk

Services

Wake-up service

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed
Deluxe Room
Room Type: Double
Room Size: 35 m2
2 Twin bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Toilet paper, Shampoo, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

General

Air conditioning, Trash cans, Smoke Alarm, Fan

Living Area

Desk

Services

Wake-up service

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed
Junior Suite
Room Type: Suite
Room Size: 45 m2
3 Twin bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Toilet paper, Shampoo, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

General

Air conditioning, Trash cans, Smoke Alarm, Fan

Living Area

Desk

Services

Wake-up service

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed
Suite
Room Type: Suite
Room Size: 50 m2
2 Full bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Toilet paper, Shampoo, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

General

Air conditioning, Trash cans, Smoke Alarm, Fan

Living Area

Sitting area, Sofa, Desk

Services

Wake-up service

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed
Double Room
Room Type: Double
Room Size: 30 m2
1 Full bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Toilet paper, Shampoo, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

General

Air conditioning, Trash cans, Smoke Alarm, Fan

Living Area

Desk

Services

Wake-up service

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed
Deluxe King Room
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Toilet paper, Shampoo, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

General

Air conditioning, Trash cans, Smoke Alarm, Fan

Living Area

Desk

Services

Wake-up service

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed

FAQ's

Is this Centro hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Centro hotel?

Check-in time for Centro hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Centro hotel have a swimming pool?

Yes, this Centro hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Centro hotel?

Best-rates for the Centro hotel starts from $35 per night with includes Pool, Wheelchair Accessible, Accessibility, Internet, Air Conditioner, Designated Smoking Area, Transportation/Shuttle, Security/Safety, Guest Services, Child Friendly with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Centro hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Centro hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Centro hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Centro hotel?

Based on the information reported by the owner or manager, the Centro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Centro hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Centro hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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