Hotel Hacienda Del Caribe | Hotel in Playa del Carmen

| 8.0 (930 Reviews) |  1 Bathroom
Centro Hotel | Hotel Hacienda Del Caribe

Hotel in Centro, Playa del Carmen

Central hotel with an outdoor pool connected to a shopping center in Playa del Carmen
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, concierge services, and a 24-hour front desk.
Hotel Hacienda Del Caribe offers 34 accommodations with safes and coffee/tea makers. Beds feature down comforters. Plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Calle 2 entre Avenidas 5a y 10a, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Other
Pool
Balcony/Terrace
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet
Kitchen

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 10:00 pm early check-in fee: usd 20 early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 7 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: usd 80 per room airport shuttle fee per child: usd 25 (from 1 to 8 years old) early check-in fee: usd 20 (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 18 years old safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jeanne
Jul 24, 2025 03:03:40 AM
Review Score:   10
Summary: Cleaning lady came every day to clean the room and bring fresh towels. I stay here every time I come to Playa.
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FAQ's

Is this Hotel Hacienda Del Caribe pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Hacienda Del Caribe have a swimming pool?

Yes, this Hotel Hacienda Del Caribe has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Hacienda Del Caribe?

Best-rates for the Hotel Hacienda Del Caribe starts from $59 per night with includes Bar, Toiletries, Guest Services, Child Friendly, Internet, Kitchen, Air Conditioner, Other, Pool, Balcony/Terrace, Security/Safety, Bedding/Linens, Wellness Facilities, Restaurant with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Hacienda Del Caribe a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Hacienda Del Caribe wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Hacienda Del Caribe has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Hacienda Del Caribe?

Based on the information reported by the owner or manager, the Hotel Hacienda Del Caribe indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Hacienda Del Caribe?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Hacienda Del Caribe are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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