San Cristobal de las Casas Rentals Mexico Chiapas San Cristobal de las Casas

Hotel Hacienda Don Juan | Hotel in San Cristóbal de las Casas

| 8.8 (425 Reviews) |  1 Bathroom
San Cristobal de las Casas Hotel | Hotel Hacienda Don Juan

Hotel in San Cristobal de las Casas, San Cristóbal de las Casas

Hotel in San Cristóbal de las Casas with free breakfast and a 24-hour front desk
This smoke-free hotel features a restaurant, a coffee shop/cafe, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Hacienda Don Juan offers 29 accommodations, which are accessible via exterior corridors and feature slippers and hair dryers. Rooms open to balconies. Each accommodation is individually decorated. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Prolongacion Insurgentes No. 162 junto, San Cristóbal de las Casas, 29290, Mexico

Amenities

Parking
TV
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shower
  • Hair dryer
  • Private bathroom
  • Free toiletries
  • Towels
Bedroom
  • Iron/ironing board (on request)
  • Phone
  • Individually decorated
  • Access via exterior corridors
  • Slippers
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Free continental breakfast available daily 7:30 AM–10:30 AM
Parking
  • Area shuttle (surcharge)
  • Free self parking on site
Accessibility
  • Wheelchair accessible (may have limitations)
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
Activities
  • Ecotours
Entertainment
  • Cable channels
  • TV
General
  • Meeting rooms
  • Front-desk safe
  • English
  • Spanish
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Porter/bellhop
  • Wedding services
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Garden
  • Balcony

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! one child 10 years old or younger stays free when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Housekeeping is available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Goktug
Dec 29, 2024 05:09:38 AM
Review Score:   6
Summary: We came with my personal car but if you don't have a vehicle you need a taxi or public transport in order to visit the town. The hotel is actually a colonial house, everything is original and beautiful except some really annoying details.... - There's absolutely no desk/table in rooms, if you need to work there's no way you can work efficiently it is just a bed, and a closet for make up but there's no way to work in the rooms... - The room we stayed (room number #2), had only 2 plug sockets which is also inconvenient. - There's no coffee maker in the rooms. - They lack employees, the restaurant is only open in the morning and thursday, friday, saturday and sunday they open from 6pm to 10pm at night where you can finally drink some coffee. Everything is low quality.... They use the cheapest soap the cheapest bed covers, towels... How can you give torn away towels to your guests? I met the owner of the hotel but I was working so I didn't have chance to tell him these things but in any case he doesn't seem to be caring at all... And I also saw him treating bad to his employees... If I cannot get room service or at least find some basic things like coffee, water.... What's the point of statying in a hotel? I could also stay in my car...
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Room Arrangement

Room Info Facilities
Standard Double Room, 2 Double Beds
Room Size: 301 square feet m2
2 Double Beds
Standard Double Room, 2 Double Beds

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Wardrobe or closet, Square meters - 28, Ping - 8.46, Courtyard view, Square feet - 301, Bed count minimum 2, Bed count maximum 2
Standard Quadruple Room, Multiple Beds
Room Size: m2
4 Double Bed and Large Twin Beds
Standard Quadruple Room, Multiple Beds

General

Bed count minimum 4, Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Bed count maximum 4
Economy Double Room, Multiple Beds
Room Size: m2
2 King Bed and Double Bed
Economy Double Room, Multiple Beds

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
Standard Triple Room, Multiple Beds
Room Size: m2
3 Double Bed and Twin Beds
Standard Triple Room, Multiple Beds

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Bed count maximum 3, Bed count minimum 3
Family Triple Room, Multiple Beds
Room Size: m2
3 Double Beds and Twin Bed
Family Triple Room, Multiple Beds

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Bed count maximum 3, Bed count minimum 3
Standard Double Room, Multiple Beds
Room Size: m2
2 King Bed and Twin Bed
Standard Double Room, Multiple Beds

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed
Room Size: 301 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Wardrobe or closet, Square meters - 28, Ping - 8.46, Courtyard view, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Superior Suite, 1 King Bed
Room Size: m2
1 King Bed
Superior Suite, 1 King Bed

General

Number of living rooms 0, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Hotel Hacienda Don Juan pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Hacienda Don Juan have a swimming pool?

No, this Hotel Hacienda Don Juan does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Hacienda Don Juan?

Best-rates for the Hotel Hacienda Don Juan starts from $46 per night with includes Parking, TV, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Child Friendly, Wellness Facilities, Internet, Accessibility, Toiletries, Guest Services, Breakfast, Laundry, Business Services, Bedding/Linens, Restaurant with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Hacienda Don Juan a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Hacienda Don Juan wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Hacienda Don Juan has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Hacienda Don Juan?

Based on the information reported by the owner or manager, the Hotel Hacienda Don Juan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Hacienda Don Juan?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Hacienda Don Juan are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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