Hotel Helene | Hotel in Medellín

| 8.4 (161 Reviews) |  1 Bathroom
Zona Rosa Hotel | Hotel Helene

Hotel in Zona Rosa, Medellín

Hotel with a restaurant, steps from Lleras Park
This smoke-free hotel features a restaurant, a 24-hour front desk, and free WiFi in public areas. Other amenities include a living plant wall.
Hotel Helene offers 20 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.

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10a29 Cra. 40, Medellín, 050021, Colombia

Amenities

Air Conditioner
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Shampoo
  • Towels
Bedroom
  • Air conditioning
  • Premium bedding
  • Down comforter
  • Bed sheets
  • Iron/ironing board (on request)
  • Mobile key entry
  • Water-efficient toilets only
  • Water-efficient showers only
  • Window screens
  • Eco-friendly cleaning products used
  • Safe
  • LED light bulbs
  • Energy-saving switches
Breakfast
  • Full breakfast available for a fee daily 6:00 AM–8:30 AM: COP 25000-50000 per person
  • Room service available
  • 1 restaurant
  • Local meal delivery service
  • Champagne service
  • Minibar
  • Free tea bags/instant coffee
  • Electric kettle
Parking
  • No onsite parking available
Accessibility
  • Smooth flooring in room
  • Visual fire alarm
  • Elevator door width (inches): 100
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in room
  • 1 stairs to reach property
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Casino
  • Theme parks
  • Health/beauty spa
  • Outlet shopping
Entertainment
  • Cable channels
  • 40-inch Smart TV
General
  • Elevator
  • English
  • Spanish
  • Romance packages available
  • Couples dining
  • No plastic drinking straws
  • Living plant wall
  • Locally-owned & organized tours & activities
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Vegan dining options
  • At least 80% organic food
  • Reusable cups only
  • At least 80% of food locally-sourced
  • Smoke-free property
  • Biodegradable coffee stirrers
  • Local culture & ecosystem education
  • Reusable tableware only
  • No plastic coffee stirrers
Guest Services
  • Luggage storage
  • 24-hour front desk
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi
Outdoors
  • Outdoor furniture

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in fee: cop 100000 for check-in between 10:00 pm and 5:00 am late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome.
Payment Policy
Fee for full breakfast: approximately cop 25000 to 50000 per person late check-in fee: cop 100000 for check-in between 10:00 pm and 5:00 am the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property uses eco-friendly cleaning products

Reviews

George
May 11, 2025 08:18:36 AM
Review Score:   10
Summary: We arrive salt property at 2pm and did not allow us to cking until 3pm. I think that an 1hr wouldn't make a difference for them.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Size: m2
1 Queen Bed
Standard Double Room

General

No windows, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Premium Room
Room Size: m2
1 Queen Bed
Premium Room

General

Magnifying mirror, No windows, Number of living rooms 0, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Desk chair
Deluxe Room
Room Size: m2
1 Queen Bed
Deluxe Room

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this Hotel Helene pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Helene have a swimming pool?

No, this Hotel Helene does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Helene?

Best-rates for the Hotel Helene starts from $89 per night with includes Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Restaurant, Breakfast, Balcony/Terrace, Bar, Eco Friendly, Internet, Kitchen, Wheelchair Accessible, Guest Services, Entertainment, Air Conditioner, TV, Child Friendly, Laundry with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Helene a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Helene wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Helene is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Helene?

Based on the information reported by the owner or manager, the Hotel Helene indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Helene?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Helene are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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