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Hotel Helvetia | Hotel in Zermatt

7.4 (753 Reviews) |  1 Bathroom
Zermatt City Centre Hotel | Hotel Helvetia

Hotel in Zermatt City Centre, Zermatt

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Helvetia include ski storage and complimentary wireless internet access.
Hotel Helvetia offers 14 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Bahnhofstrasse 72, Zermatt, 3920, Switzerland

Amenities

TV
Security/Safety
Bedding/Linens
Skiing
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Bedroom
  • Heating
  • Blackout drapes/curtains
  • Bed sheets
  • Safe
Breakfast
  • Free buffet breakfast available daily 7 AM–9:00 AM
  • 1 bar
  • 1 restaurant
  • Electric kettle
Parking
  • Ski shuttle nearby
  • No onsite parking available
Accessibility
  • This property does not have elevators
Activities
  • Ski runs
  • Golf lessons
  • Downhill skiing
  • Cross-country skiing
  • Ski area
  • Mountain biking
  • Rock climbing
  • Ski lifts
  • Mountain climbing
  • Snowboarding
  • Ziplining
  • Sledding
  • Skiing
  • Snowshoeing
  • Bicycle rentals
  • Hiking/biking trails
  • Golfing
  • Shopping
Entertainment
  • Flat-screen TV
  • Cable channels
General
  • Grocery/convenience store
  • Front-desk safe
  • Gift shop/newsstand
  • ATM/banking services
  • Italian
  • English
  • French
  • German
  • Smoke-free property
Guest Services
  • Grocery/convenience store
  • Ski storage
  • Daily housekeeping
  • 24-hour front desk
  • Skiing lessons
  • Multilingual staff
  • Ski equipment rentals
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 16
Check-out
Check-out before 10:30 am contactless check-out available
Child Policy
Children are welcome. kids stay free! children 6 years old and younger stay free when using existing bedding.
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Daniel T
Nov 3, 2025 08:09:41 PM
Review Score:   4
Summary: The key for my room was just hanging up in the unlocked reception, and the phone number didn't work. For what i paid, this hotel felt overpriced as it was charmless and basic. The bed I'll admit was comfortable and there was a bath but, yeah not great. Would look for alternatives next time
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Room Arrangement

Room Info Facilities
Economy Twin Room
Room Size: 108 square feet m2
2 Twin Beds
Economy Twin Room

General

Square meters - 10, Number of living rooms 0, Hair dryer, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 108, No cribs (infant beds), Ping - 3.04, Bed count minimum 2, Bed count maximum 2
Single Room
Room Size: 108 square feet m2
1 Twin Bed
Single Room

General

Square meters - 10, Number of living rooms 0, Hair dryer, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 108, Ping - 3, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Standard Double Room
Room Size: 161 square feet m2
2 Twin Beds
Standard Double Room

General

Number of living rooms 0, Hair dryer, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 161, No cribs (infant beds), Square meters - 15, Mountain view, Bed count minimum 2, Ping - 4.52, Bed count maximum 2
Family Suite
Room Size: 753 square feet m2
5 Twin Beds
Family Suite

General

Bed count minimum 5, Square feet - 753, Hair dryer, No rollaway/extra beds, Square meters - 70, Number of bedrooms - 1, Bed count maximum 5, Number of living rooms 1, Free cribs/infant beds, Ping - 21
Triple Room
Room Size: 161 square feet m2
3 Twin Beds and Double Sofa Bed
Triple Room

General

Number of living rooms 0, Hair dryer, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 161, Square meters - 15, Bed count maximum 3, Ping - 4.52, Bed count minimum 3

FAQ's

Is this Hotel Helvetia pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Helvetia have a swimming pool?

No, this Hotel Helvetia does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Helvetia?

Best-rates for the Hotel Helvetia starts from $171 per night with includes Guest Services, Breakfast, TV, Restaurant, Child Friendly, Internet, Kitchen, Security/Safety, Bedding/Linens, Skiing, Wellness Facilities, Fireplace/Heating, Bar with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Helvetia a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Helvetia wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Helvetia has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Helvetia?

Based on the information reported by the owner or manager, the Hotel Helvetia indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Helvetia?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Helvetia are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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