Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only | Hotel in Puerto Vallarta

| 8.8 (151 Reviews) |  1 Bathroom
South Shore Hotel Area Hotel | Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

Hotel in South Shore Hotel Area, Puerto Vallarta

Adults-only beachfront hotel with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the hotel's 9 restaurants.
Change of towels is available on request.
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only offers 145 accommodations with outdoor private hot tubs and iPod docking stations. Rooms open to balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with DVD players and pay movies. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

This Puerto Vallarta hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


2 outdoor tennis courts and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48270, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Electronic bidet
  • Soap
  • Shower
  • Toothbrush and toothpaste (on request)
  • Rainfall showerhead
  • Shampoo
  • Bathrobes
  • Towels
  • Toilet paper
  • Free toiletries
  • Hair dryer
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding
  • Egyptian cotton sheets
  • Premium bedding
  • Ceiling fan
  • Iron/ironing board
  • Restaurant dining guide
  • Phone
  • Window screens
  • Electrical adapters/chargers
  • Turndown service
  • Recycling
  • Desk
  • Laptop-friendly workspace
  • Local maps
  • Safe
  • Slippers
  • Guidebooks/recommendations
  • Private outdoor hot tub
Breakfast
  • 9 restaurants
  • 24-hour room service
  • Free buffet breakfast available daily 7:00 AM–noon
  • 2 swim-up bars, 4 poolside bars and 5 bars/lounges
  • Local meal delivery service
  • Minibar
  • Free bottled water
  • Espresso maker
  • Coffee/tea maker
  • Champagne service
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Airport shuttle on request
  • Free beach shuttle
Accessibility
  • Smooth flooring in public areas
  • Elevator door width (inches): 59
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Sailing
  • Mountain climbing
  • Zoo
  • Outlet shopping
  • Ziplining
  • Rock climbing
  • Fishing
  • Motor boating
  • Boat tours
  • Casino
  • Ecotours
  • Designer stores
  • Shopping
  • Basketball
  • Private picnics
  • Racquetball/squash
  • 4 outdoor pools
  • Full-service spa
  • Art gallery
  • 2 outdoor tennis courts
  • Snorkeling
  • Evening entertainment
  • 24-hour fitness center
  • Bike parking
  • Tennis
  • Kayaking
  • Beach volleyball
  • Hiking/biking trails
  • Paddleboards on site
  • Volleyball
Entertainment
  • 55-inch flat-screen TV
  • DVD player
  • iPod dock
  • Pay movies
General
  • Meeting room
  • ATM/banking services
  • Elevator
  • Banquet hall
  • Gift shop/newsstand
  • Reception hall
  • Ballroom
  • Spanish
  • English
  • Vegetarian dining options
  • Romance packages available
  • Beach towels
  • Communal living room
  • Designated smoking areas
Guest Services
  • Snack bar/deli
  • 4 outdoor pools
  • DVD player
  • Hair salon
  • Change of bedsheets (on request)
  • Luggage storage
  • Porter/bellhop
  • Daily housekeeping
  • Tour/ticket assistance
  • Change of towels (on request)
  • Wedding services
  • Turndown service
  • Dry cleaning service
  • 24-hour front desk
  • Multilingual staff
  • Concierge services
  • Free grocery shopping service
Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool cabanas (surcharge)
  • Picnic area
  • Pool umbrellas
  • Beachfront location
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace
  • Balcony
Spa
  • Hot tub
  • Steam room
  • Body treatments
  • Spa open daily
  • Aromatherapy
  • Massages
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Couples treatment room(s)
  • Massage/treatment rooms
  • 8 treatment rooms
  • Hydrotherapy
  • Body scrubs
  • Sauna

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: mxn 2600 per vehicle (roundtrip, maximum occupancy 5) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Scott
Jun 5, 2025 10:55:28 AM
Review Score:   6
Summary: The booking on Expedia is extremely misleading. It says we get $90 resort credit per day. That is absolutely false. The hotel will not honor it.If you book an ultra north Tower suite, the pictures online are of the master suite South tower. We booked a corner ultra suite, and it is as pictured, however, when we were disappointed in the accommodations, we tried to switch rooms and they told us there were no rooms available, and Expedia show to have rooms available . The room is not what they have pictured. The food is excellent. The staff is very friendly. The management (Daniel specifically) was not accommodating at all when we brought up our issues, and was very condescending. I have stayed at this property many times and I’ve never been treated as poorly as he treated us. The next day the management addressed her issues but we never got a resort credit of $90 per day as advertised on Expedia.
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Room Arrangement

Room Info Facilities
Two bedroom Master Suite South
Room Size: 2598 square feet m2
3 King Bed and Double Beds
Two bedroom Master Suite South

General

Square meters - 241, Number of bedrooms - 2, Pillow menu, Room and bed type depend on availability check-in, Location - top floor, Ping - 73, Number of living rooms 1, Number of bathrooms - 2, Private bathroom, Square feet - 2598, Bed count maximum 3, Ocean view, Bed count minimum 3
Suite two Double Beds South
Room Size: 1067 square feet m2
2 Double Beds
Suite two Double Beds South

General

Square feet - 1067, Private bathroom, Number of bedrooms - 1, Sea view, Ping - 30, Number of living rooms 1, Bed count minimum 2, Square meters - 99, Number of bathrooms - 1, Bed count maximum 2
Two Suite South Connected
Room Size: 2135 square feet m2
3 King Bed and Double Beds
Two Suite South Connected

General

Ping - 60, Private bathroom, Square feet - 2135, Number of bedrooms - 2, Pillow menu, Sea view, Room and bed type depend on availability check-in, Bed count maximum 3, Number of living rooms 1, Number of bathrooms - 2, Square meters - 198, Bed count minimum 3
The Penthouse North
Room Size: 2852 square feet m2
1 King Bed
The Penthouse North

General

Ping - 80, Number of bedrooms - 1, Pillow menu, Wet bar, Location - top floor, Number of living rooms 1, Number of bathrooms - 1, Chef, Private bathroom, Kitchen, Square feet - 2852, Bed count minimum 1, Square meters - 265, Ocean view, Bed count maximum 1
Suite North
Room Size: 1067 square feet m2
1 King Bed
Suite North

General

Square feet - 1067, Private bathroom, Number of bedrooms - 1, Ping - 30.0, Room and bed type depend on availability check-in, Square meters - 99.1, Bed count minimum 1, Number of living rooms 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Ultra Suite South
Room Size: 1067 square feet m2
1 King Bed
Ultra Suite South

General

Square feet - 1067, Private bathroom, Number of bedrooms - 1, Pillow menu, Ping - 30, Bed count minimum 1, Number of living rooms 1, Ocean view, Bed count maximum 1, Square meters - 99, Number of bathrooms - 1
Suite Two Double Beds North
Room Size: 1067 square feet m2
2 Double Beds
Suite Two Double Beds North

General

Square feet - 1067, Private bathroom, Number of bedrooms - 1, Ping - 30.0, Square meters - 99.1, Number of living rooms 1, Ocean view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Corner North
Room Size: 1067 square feet m2
1 King Bed
Corner North

General

Number of living rooms 0, Square feet - 1067, Private bathroom, Number of bedrooms - 0, Ping - 30, Bed count minimum 1, Ocean view, Bed count maximum 1, Square meters - 99, Number of bathrooms - 1
Two Ultra Suites South Connected
Room Size: 2135 square feet m2
3 King Bed and Double Beds
Two Ultra Suites South Connected

General

Ping - 60, Private bathroom, Square feet - 2135, Number of bedrooms - 2, Pillow menu, Room and bed type depend on availability check-in, Bed count maximum 3, Number of living rooms 1, Ocean view, Number of bathrooms - 2, Square meters - 198, Bed count minimum 3
Ultra Suite North
Room Size: 1352 square feet m2
1 King Bed
Ultra Suite North

General

Square feet - 1352, Private bathroom, Ping - 38, Number of bedrooms - 1, Pillow menu, Square meters - 126, Bed count minimum 1, Number of living rooms 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Suite South
Room Size: 1067 square feet m2
1 King Bed
Suite South

General

Square feet - 1067, Private bathroom, Number of bedrooms - 1, Pillow menu, Sea view, Ping - 30, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Square meters - 99, Number of bathrooms - 1
Ultra Corner Suite South
Room Size: 1352 square feet m2
1 King Bed
Ultra Corner Suite South

General

Number of living rooms 0, Square feet - 1352, Private bathroom, Number of bedrooms - 0, Ping - 38, Pillow menu, Square meters - 126, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Corner Suite South
Room Size: 1067 square feet m2
1 King Bed
Corner Suite South

General

Square feet - 1067, Private bathroom, Number of bedrooms - 1, Ping - 30, Bed count minimum 1, Number of living rooms 1, Ocean view, Bed count maximum 1, Square meters - 99, Number of bathrooms - 1
Ultra Suite Two Double Beds South
Room Size: 1066 square feet m2
2 Queen Beds
Ultra Suite Two Double Beds South

General

Number of living rooms 0, Square feet - 1066, Private bathroom, Number of bedrooms - 0, Pillow menu, Sea view, Ping - 30, Bed count minimum 2, Square meters - 99, Number of bathrooms - 1, Bed count maximum 2
Ultra Suite North
Room Size: 1530 square feet m2
1 King Bed
Ultra Suite North

General

Square meters - 142, Private bathroom, Square feet - 1530, Number of bedrooms - 1, Pillow menu, Location - top floor, Bed count minimum 1, Number of living rooms 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1, Ping - 43
Ultra Corner Suite North
Room Size: 1352 square feet m2
1 King Bed
Ultra Corner Suite North

General

Square feet - 1352, Private bathroom, Ping - 38, Number of bedrooms - 1, Pillow menu, Square meters - 126, Bed count minimum 1, Number of living rooms 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this South Shore Hotel Area hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the South Shore Hotel Area hotel have a swimming pool?

Yes, this South Shore Hotel Area hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in South Shore Hotel Area hotel?

Best-rates for the South Shore Hotel Area hotel starts from $641 per night with includes Balcony/Terrace, Accessibility, Breakfast, Pool, Ocean View, Business Services, Bedding/Linens, Spa, Restaurant, Bar, Kitchen, Designated Smoking Area, View, Sports/Activities, Guest Services, Entertainment, Hot Tub, Laundry, TV, Transportation/Shuttle, Wellness Facilities, Toiletries, Internet, Air Conditioner, Parking, Wheelchair Accessible with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is South Shore Hotel Area hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the South Shore Hotel Area hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the South Shore Hotel Area hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the South Shore Hotel Area hotel?

Based on the information reported by the owner or manager, the South Shore Hotel Area hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for South Shore Hotel Area hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the South Shore Hotel Area hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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