Hotel Puerto Palace | Hotel in Puerto de la Cruz
Hotel in Puerto de la Cruz
Family-friendly hotel with 2 outdoor pools and 2 hot tubs
This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Puerto Palace offers 314 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. This Puerto de la Cruz hotel provides complimentary wireless Internet access.
Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Free toiletries
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Shower/tub combination
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Bidet
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Towels
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Rainfall showerhead
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Hair dryer
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Bed sheets
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Air conditioning
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Blackout drapes/curtains
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Down comforter
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Soundproofing
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Safe (surcharge)
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Connecting rooms available
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Desk
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Iron/ironing board (on request)
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Phone
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Coffee/tea in common area(s)
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1 restaurant
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1 poolside bar and 1 bar
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Minibar
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Free self parking on site
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Limited onsite parking
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair accessible (may have limitations)
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Elevator
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Hiking/biking trails
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Outlet shopping
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Theme parks
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Fishing
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Beach access
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Arcade/game room
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Lifeguards on site
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Outdoor tennis court
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Sauna
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Children's pool
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Playground
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2 outdoor pools
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Mini golf
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Pilates classes
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Fitness center
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2 hot tubs
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Volleyball
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Tennis
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Fitness classes
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Spa services
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Basketball
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TV
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Computer station
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Meeting rooms
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Business center
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Conference space (6458 square feet)
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Banquet hall
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Elevator
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Gift shop/newsstand
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Front-desk safe
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Library
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Ballroom
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Vending machine
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Reception hall
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Spanish
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French
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English
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Italian
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Portuguese
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German
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Smoke-free property
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TV in lobby
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Arcade/game room
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Soundproofed rooms
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Children's pool
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Playground
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2 outdoor pools
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Mini golf
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Babysitting (surcharge)
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Laundry facilities
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Snack bar/deli
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Multilingual staff
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Wedding services
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Concierge services
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Dry cleaning service
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Luggage storage
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Daily housekeeping
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Laundry facilities
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Tour/ticket assistance
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Porter/bellhop
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24-hour front desk
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Lifeguards on site
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Garden
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Pool sun loungers
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Terrace
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Pool umbrellas
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Balcony or patio
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Manicures and pedicures
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Massages
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Standard Single Room
Room Size:
215 square feet m2
|
GeneralSquare meters - 20, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 215, Number of bedrooms - 0, Bathroom grab bars, Ping - 6, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds, Portable bathtub seat |
|
Standard Single Room, Pool View
Room Size:
m2
|
GeneralNumber of living rooms 0, Pool view, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Standard Triple Room
Room Size:
344 square feet m2
|
GeneralSquare meters - 32, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bathroom grab bars, No cribs (infant beds), Square feet - 344, Bed count maximum 3, Bed count minimum 2, Number of bathrooms - 1, Portable bathtub seat, Ping - 10 |
|
Double Room Single Use, Pool View
Room Size:
344 square feet m2
|
GeneralSquare meters - 32, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bathroom grab bars, Square feet - 344, Bed count minimum 1, Extra bed count 1, Number of bathrooms - 1, Portable bathtub seat, Ping - 10, Bed count maximum 2 |
|
Economy Double Room
Room Size:
m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Economy Triple Room
Room Size:
m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds |
|
Standard Double Room
Room Size:
344 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Portable bathtub seat, Ping - 10, Square meters - 32, Bathroom grab bars, Bed count minimum 1, Bed count maximum 2 |
|
Economy Double Room (2 adults + 1 child)
Room Size:
m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Double Room Single Use, Sea View
Room Size:
344 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 344, Wheelchair accessible, Extra bed count 2, Number of bathrooms - 1, Portable bathtub seat, Ping - 10, Square meters - 32, Bathroom grab bars, Bed count minimum 1, Roll-in shower, Bed count maximum 2 |
|
Family Room (3 adults)
Room Size:
m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 2, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3 |
|
Family Room (2 adults, 2 children)
Room Size:
m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 2, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3 |
|
Double Room, Pool View
Room Size:
344 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Portable bathtub seat, Square meters - 32, Bathroom grab bars, Ping - 9.67, Bed count minimum 1, Bed count maximum 2 |
|
Double Room, Sea View
Room Size:
344 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 344, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Portable bathtub seat, Ping - 10, Square meters - 32, Bathroom grab bars, Bed count minimum 1, Roll-in shower, Bed count maximum 2 |
|
Triple Room, Sea View
Room Size:
344 square feet m2
|
GeneralSquare meters - 32, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bathroom grab bars, No cribs (infant beds), Square feet - 344, Ping - 9.67, Bed count maximum 3, Number of bathrooms - 1, Portable bathtub seat, Bed count minimum 3 |
|
Family Room (3 adults and 1 child)
Room Size:
m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 2, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3 |
|
Triple Room, Pool View
Room Size:
344 square feet m2
|
GeneralSquare meters - 32, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bathroom grab bars, No cribs (infant beds), Square feet - 344, Ping - 9.67, Bed count maximum 3, Bed count minimum 2, Number of bathrooms - 1, Portable bathtub seat |
|
Double Room, Pool View (2 adults and 1 child)
Room Size:
344 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Portable bathtub seat, Square meters - 32, Bathroom grab bars, Ping - 9.67, Bed count minimum 1, Bed count maximum 2 |
|
Double Room, Sea View (2 adults and 1 child)
Room Size:
344 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Sea view, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Portable bathtub seat, Square meters - 32, Bathroom grab bars, Ping - 9.67, Bed count minimum 1, Bed count maximum 2 |
|
Double Room Single Use
Room Size:
344 square feet m2
|
GeneralSquare meters - 32, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bathroom grab bars, Square feet - 344, Bed count minimum 1, Extra bed count 1, Number of bathrooms - 1, Portable bathtub seat, Ping - 10, Bed count maximum 2 |
|
Standard Room (2 adults and 1 child)
Room Size:
344 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Portable bathtub seat, Ping - 10, Square meters - 32, Bathroom grab bars, Bed count minimum 1, Bed count maximum 2 |
|
Standard Single Room, Sea View
Room Size:
m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Sea view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Family Room (4 adults)
Room Size:
m2
|
GeneralNumber of living rooms 0, Pool view, Number of bedrooms - 2, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3 |
FAQ's
Is this Hotel Puerto Palace pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Hotel Puerto Palace have a swimming pool?
Yes, this Hotel Puerto Palace has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Hotel Puerto Palace?
Best-rates for the Hotel Puerto Palace starts from $130 per night with includes Guest Services, Internet, Laundry, Parking, Wheelchair Accessible, Security/Safety, Sports/Activities, Spa, Bar, Toiletries, Entertainment, Air Conditioner, Accessibility, Bedding/Linens, Restaurant, Child Friendly, Business Services, Wellness Facilities, Hot Tub, Pool, TV, Balcony/Terrace with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.
Is Hotel Puerto Palace a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Hotel Puerto Palace wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Hotel Puerto Palace is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Hotel Puerto Palace?
Based on the information reported by the owner or manager, the Hotel Puerto Palace indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Hotel Puerto Palace?
Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Puerto Palace are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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