Hotel Santa Maria | Hotel in Cancún

| 7.9 (933 Reviews) |  4 Bathrooms  12 Guests
Downtown Cancun Hotel | Hotel Santa Maria

Hotel in Downtown Cancun, Cancún

Located in Cancún, a 15-minute walk from Cancun Bus Station, Hotel Santa Maria provides accommodations with a garden, free private parking and a terrace. This 3-star hotel has air-conditioned rooms with a private bathroom. Free WiFi is available and Cancun Government Palace is 1.1 miles away. Guest rooms in the hotel are equipped with a flat-screen TV with cable channels. Speaking both English and Spanish, staff at the reception can help you plan your stay. Popular points of interest near Hotel Santa Maria include Cristo Rey Church, Parque las Palapas and Toro Valenzuela Stadium. Cancún International Airport is 12 miles away.

Hotel Santa Maria is located in Cancún.

This 46 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Guest Services, Child Friendly, and several others. This is a 3 star rated property and has over 933 reviews with the average score of 7.9 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 46 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Santa Maria in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Santa Maria”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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AV LOPEZ PORTILLO SM 63 MZ 22 LOTE 11, Cancún, 77500, Mexico

Amenities

Air Conditioner
Parking
Designated Smoking Area
View
Balcony/Terrace
Accessibility
Security/Safety
Sports/Activities
Guest Services
Child Friendly
Internet

Facility Overview

Parking
  • Parking garage
  • Parking
  • Accessible parking
  • Free parking
  • Private Parking
  • Parking on site
Activities
  • Walking tours
General
  • Air conditioning
  • Designated smoking area
  • Smoke-free property
  • Non-smoking rooms
  • Family rooms
Guest Services
  • Daily housekeeping
  • 24-hour front desk
  • Express check-in/out
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Sun deck
  • Garden
  • Outdoor furniture
  • Terrace
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Key access
  • Security alarm
  • CCTV outside property
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
When booking 3 rooms or more, different policies and additional supplements may apply, please note that alcohol consumption is prohibited at the property, please note that if you want to check in sooner or later than the stipulated time, you can make a request. the property can not guarantee the room later the 6:00 pm without the guest informing the time of arrival.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, in the event of an early departure, the property will charge you the full amount for your stay, parking is subject to availability due to limited spaces, this property is located in a busy area so guests might experience some noise, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.7
Location:
7.32
Staff:
7.8
Facilities:
7.35
Comfort:
7.64
Cleanliness:
7.92
Jun 3, 2025 07:00:00 AM
Review Score:   7
Canada
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Clean hotel. Cold ac. Had a fridge and microwave.
Negative: Noisy streets. Window did not block out the noise.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Queen Room
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed

Bathroom

Toilet, Shower, Toilet paper, Private bathroom

Media & Technology

TV, Flat-screen TV, Cable channels

General

Air conditioning, Ironing facilities

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack
Double Room
Room Type: Double
Room Size: 25 m2
2 Full bed(s) Bed

Bathroom

Toilet, Free toiletries, Toilet paper, Shower, Private bathroom

Media & Technology

TV, Flat-screen TV, Cable channels

General

Air conditioning, Ironing facilities

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack
Superior Twin Room
Room Type: Twin
Room Size: 25 m2
2 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Toilet, Free toiletries, Toilet paper, Shower, Private bathroom

Media & Technology

TV, Flat-screen TV, Cable channels

General

Air conditioning
Superior Queen Room
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Toilet, Free toiletries, Toilet paper, Shower, Private bathroom

Media & Technology

TV, Flat-screen TV, Cable channels

General

Air conditioning

Kitchen

Microwave

FAQ's

Is this Hotel Santa Maria pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Santa Maria?

Check-in time for Hotel Santa Maria starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Santa Maria have a swimming pool?

No, this Hotel Santa Maria does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Santa Maria?

Best-rates for the Hotel Santa Maria starts from $46 per night with includes Air Conditioner, Parking, Balcony/Terrace, Accessibility, Internet, Designated Smoking Area, View, Security/Safety, Sports/Activities, Guest Services, Child Friendly with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Santa Maria a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Santa Maria wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Santa Maria has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Santa Maria?

Based on the information reported by the owner or manager, the Hotel Santa Maria indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Santa Maria?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Santa Maria are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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