Hyatt Place London City East | Hotel in London

| 9.0 (1008 Reviews) |  1 Bathroom
Whitechapel Hotel | Hyatt Place London City East

Hotel in Whitechapel, London

Eco-certified hotel with a 24-hour fitness center and a rooftop terrace
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


Recreational amenities at the hotel include a 24-hour fitness center.

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Black Lion House, 45 Whitechapel Road, London, E11DU, United Kingdom

Amenities

Air Conditioner
TV
Balcony/Terrace
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels
Bedroom
  • Hypo-allergenic bedding
  • Bed sheets
  • Heating
  • Air conditioning
  • Free cribs/infant beds
  • Mobile key entry
  • Laptop-friendly workspace
  • Iron/ironing board
  • Soundproofing
  • Phone
  • Desk
  • Safe
  • Connecting rooms available
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 12 per person
  • 1 bar
  • Coffee/tea in common area(s)
Parking
  • No onsite parking available
Accessibility
  • Tile flooring in room
  • Area rugs in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
Activities
  • 24-hour fitness center
Entertainment
  • 55-cm Smart TV
  • Digital channels
General
  • 24-hour business center
  • Meeting room
  • Computer station
  • Coworking space
  • Banquet hall
  • Front-desk safe
  • Romanian
  • French
  • Spanish
  • Filipino
  • Italian
  • English
  • Portuguese
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Soundproofed rooms
  • Children's games
  • Snack bar/deli
  • Free cribs/infant beds
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Multilingual staff
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Rooftop terrace

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately gbp 12 per person pet fee: gbp 25 per pet, per day early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) service fee: 5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets food and water bowls are available pets allowed for an extra charge of gbp 25 per pet, per day pets cannot be left unattended specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Laura
Jul 1, 2025 02:55:42 AM
Review Score:   8
Summary: Disappointed by the "discretionary surcharge" added to the stay afterwards. Especially considering we spoke to 0 staff for the whole stay and used the digital check-in and check-out services. What discretionary service are we exactly paying for!? Disgraceful. Room was clean and maintained but the toilet was horrible. Too high up and bizarre.
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 King Bed
Room Size: 226 square feet m2
1 King Bed
Room, 1 King Bed

General

Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Electric kettle, Ping - 6, Pets not allowed, Extra bed count 0, Number of bathrooms - 1, Square meters - 21, Private bathroom, Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, City View
Room Size: 258 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, City View

General

Number of living rooms 0, Square feet - 258, Private bathroom, Number of bedrooms - 0, Ping - 7, Extra bed count 0, Square meters - 24, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Premium Room, 1 King Bed, Balcony
Room Size: 215 square feet m2
1 King Bed
Premium Room, 1 King Bed, Balcony

General

Number of living rooms 0, Square feet - 215, Number of bedrooms - 0, Electric kettle, Ping - 6, Coffee/tea maker, Pets not allowed, Location - top floor, Number of bathrooms - 1, Square meters - 20, Bathrobes, Private bathroom, Espresso maker, Balcony, Bed count minimum 1, Bed count maximum 1, City view
Room, 1 King Bed with Sofa bed
Room Size: 285 square feet m2
2 King Bed and Double Sofa Bed
Room, 1 King Bed with Sofa bed

General

Number of living rooms 0, Ping - 8.0, Number of bedrooms - 0, Electric kettle, Square feet - 285, Sofa bed, Pets not allowed, Square meters - 26, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Free tea bags/instant coffee, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed
Room Size: 226 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Electric kettle, Ping - 6, Pets not allowed, Location - top floor, Number of bathrooms - 1, Square meters - 21, Private bathroom, Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 1
Premium Room, 1 King Bed, Terrace
Room Size: 249 square feet m2
1 King Bed
Premium Room, 1 King Bed, Terrace

General

Square feet - 249, Ping - 7.0, Number of living rooms 0, Patio, Number of bedrooms - 0, Electric kettle, Coffee/tea maker, Terrace, Pets not allowed, Location - top floor, Square meters - 23, Number of bathrooms - 1, Bathrobes, Private bathroom, Espresso maker, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 2 Twin Beds
Room Size: 258 square feet m2
2 Twin Beds
Deluxe Room, 2 Twin Beds

General

Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Electric kettle, Ping - 7, Pets not allowed, Extra bed count 0, Square meters - 24, Number of bathrooms - 1, Private bathroom, Free tea bags/instant coffee, Bed count minimum 2, Bed count maximum 2
Room, 2 Twin Beds
Room Size: 226 square feet m2
2 Twin Beds
Room, 2 Twin Beds

General

Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Electric kettle, Ping - 6, Pets not allowed, Extra bed count 0, Number of bathrooms - 1, Square meters - 21, Private bathroom, Free tea bags/instant coffee, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Twin Beds, City View
Room Size: 258 square feet m2
2 Twin Beds
Deluxe Room, 2 Twin Beds, City View

General

Number of living rooms 0, Square feet - 258, Private bathroom, Number of bedrooms - 0, Ping - 7, Square meters - 24, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
1 King Bed Balcony with Sofa
Room Size: 258 square feet m2
2 King Bed and Double Sofa Bed
1 King Bed Balcony with Sofa

General

Number of living rooms 0, Square feet - 258, Number of bedrooms - 1, Ping - 7, Square meters - 24, Number of bathrooms - 1, Bathrobes, Balcony or patio, Private bathroom, Balcony, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this Whitechapel hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Whitechapel hotel have a swimming pool?

No, this Whitechapel hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Whitechapel hotel?

Best-rates for the Whitechapel hotel starts from $145 per night with includes Business Services, Wellness Facilities, Internet, Laundry, Fireplace/Heating, Guest Services, Bar, Breakfast, TV, Security/Safety, Sports/Activities, Restaurant, Bedding/Linens, Child Friendly, Air Conditioner, Balcony/Terrace with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Whitechapel hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Whitechapel hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Whitechapel hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Whitechapel hotel?

Based on the information reported by the owner or manager, the Whitechapel hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Whitechapel hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Whitechapel hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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