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Hyatt Regency Merida Hotel | Hotel in Mérida

| 8.8 (1005 Reviews) |  1 Bathroom
Zona Paseo Montejo Hotel | Hyatt Regency Merida Hotel

Hotel in Zona Paseo Montejo, Mérida

Eco-certified hotel with 2 restaurants and a fitness center
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hyatt Regency Merida Hotel offers 286 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas and include desks. Televisions come with premium satellite channels.

Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Avenida Colon Esquina Calle 60, Mérida, 97000, Mexico

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately mxn 400 to 500 per person pet fee: mxn 1200 per accommodation, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 75 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 1200 per accommodation, per night service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Josie
Jul 20, 2025 07:22:00 AM
Review Score:   4
Summary: Very disappointed- not the normal Hyatt standards. Arrival and check in was not welcoming. Club Lounge not up to normal standard of others. 6-8pm was the only time there was some service. Often no tea/ coffee/milk available. Snacks scarce out of the ‘cocktail hour’. When we arrived we were told we should come back at 6, it was 5.45pm. We only wanted some water! The guy on the last night of our stay ( Friday) helping in the club lounge was superb- and thoughtful but he stood out. The poor area was sad, sparsely furnish. Often needed to ask for towels, rubbish and dead plants in flower beds.The pool on Friday was cloudy and had paper napkins and other debris in it.Dirty towels left around but staff not busy and often sat at the bar on phones. I could go on. It will put me off booking a Hyatt. For the same price, we definitely should have stayer somewhere else in wonderful Merida. I felt so let down. I did raise my concerns via the Hyatt app ( they said they would tell the hotel but nothing they could do), I also DM’d via Instagram and found a card and some chocolates in my room but honestly they were also really unpleasant- curry powder flavoured ‘truffle’?!?! It did not make us feel any better.
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FAQ's

Is this Hyatt Regency Merida Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hyatt Regency Merida Hotel?

Check-in time for Hyatt Regency Merida Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hyatt Regency Merida Hotel have a swimming pool?

Yes, this Hyatt Regency Merida Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hyatt Regency Merida Hotel?

Best-rates for the Hyatt Regency Merida Hotel starts from $119 per night with includes Guest Services, Internet, Kitchen, Laundry, Air Conditioner, Business Services, Bedding/Linens, Wellness Facilities, Bar, Child Friendly, Parking, Pool, Restaurant, Breakfast, Wheelchair Accessible, Accessibility, Balcony/Terrace, Security/Safety with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hyatt Regency Merida Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hyatt Regency Merida Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hyatt Regency Merida Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hyatt Regency Merida Hotel?

Based on the information reported by the owner or manager, the Hyatt Regency Merida Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hyatt Regency Merida Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hyatt Regency Merida Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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