IT Boutique Hotel & Restaurant | Hotel in Playa del Carmen

| 8.1 (390 Reviews) |  1 Bathroom  12 Guests
Zazil-ha Hotel | IT Boutique Hotel & Restaurant

Hotel in Zazil-ha, Playa del Carmen

Well situated in the center of Playa del Carmen, IT Boutique Hotel & Restaurant has air-conditioned rooms with free WiFi, free private parking and room service. Among the various facilities are an outdoor swimming pool, a terrace, as well as a restaurant. Some rooms at the property feature a balcony with a city view. All rooms in the hotel are equipped with a flat-screen TV and free toiletries. Guests at IT Boutique Hotel & Restaurant can enjoy a continental breakfast. Speaking English and Spanish at the 24-hour front desk, staff will be happy to provide guests with practical information on the area. Popular points of interest near the accommodation include Playa del Carmen Beach, ADO International Bus Station and Church of Guadalupe. Cozumel International Airport is 22 miles from the property.

IT Boutique Hotel & Restaurant is located in Playa del Carmen.

This 24 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Oceanfront, Guest Services, and several others. This is a 5 star rated property and has over 390 reviews with the average score of 8.1 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 24 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This IT Boutique Hotel & Restaurant in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “IT Boutique Hotel & Restaurant”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Calle 44 Norte con 1ra Avenida Norte entre, entre Calle 42 y 44 Col. Zazil Ha, Playa del Carmen, 77720, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Restaurant
  • Wine/Champagne
  • Coffee house on site
  • Bar
  • Snack bar
Parking
  • Parking on site
  • Parking
  • Parking garage
  • Private Parking
  • Free parking
Activities
  • Spa lounge/Relaxation area
  • Full-body massage
  • Massage
  • Neck massage
  • Head massage
  • Back massage
  • Yoga classes
  • Spa
General
  • Elevator
  • Wifi in all areas
  • Smoke-free property
  • Adults only
  • Non-smoking rooms
  • Air conditioning
  • Safe
Guest Services
  • Daily housekeeping
  • Business center
  • 24-hour front desk
  • Baggage storage
  • Tour desk
  • Room service
  • Concierge
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Terrace
  • Outdoor pool (year-round)
  • Sun deck
Security/Safety
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
Spa
  • Pool bar
  • Rooftop pool
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers
  • Infinity pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.81
Location:
8.69
Staff:
8.21
Facilities:
7.75
Comfort:
8.22
Cleanliness:
8.18
Magdalena
Jul 15, 2025 07:00:00 AM
Review Score:   8
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Clean, nice rooms, modern look, pools are great!
Negative: They charged us for the extra coffee pods
Summary: Lovely stay!
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Double
Room Size: 35 m2
1 Queen bed(s) Bed

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Trash cans, Key card access, Key access, Iron, Air conditioning, Smoke Alarm

Kitchen

Dryer

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Food & Drink

Bottle of water

View

Inner courtyard view

Exclusive services

Concierge services, Access to private pool

Physical distancing

Single-room AC for guest accommodation
Deluxe King Room
Room Type: Double
Room Size: 36 m2
1 Queen bed(s) Bed

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Trash cans, Key card access, Key access, Iron, Air conditioning, Smoke Alarm

View

Quiet street view, View, City view

Kitchen

Dryer, Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Food & Drink

Bottle of water

Exclusive services

Concierge services, Access to private pool

Physical distancing

Single-room AC for guest accommodation
King Room with Balcony
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Trash cans, Key card access, Key access, Iron, Air conditioning, Smoke Alarm, Safe

Media & Technology

Flat-screen TV, TV

Outdoors

Balcony, Terrace

View

Landmark view, Quiet street view, View, City view

Kitchen

Dryer, Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Food & Drink

Bottle of water

Exclusive services

Concierge services, Access to private pool

Physical distancing

Single-room AC for guest accommodation
Superior King Room
Room Type: Double
Room Size: 36 m2
1 King bed(s) Bed

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Trash cans, Key card access, Key access, Iron, Air conditioning, Smoke Alarm, Safe

Media & Technology

Flat-screen TV, TV

Outdoors

Balcony, Terrace

Living Area

Desk

View

Landmark view, Quiet street view, View, City view

Kitchen

Dryer, Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Food & Drink

Chocolate/Cookies, Bottle of water

Exclusive services

Concierge services, Access to private pool

Physical distancing

Single-room AC for guest accommodation
Premium Quadruple Room
Room Type: Quad
Room Size: 36 m2
2 Queen bed(s) Bed

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Trash cans, Key card access, Key access, Iron, Air conditioning, Smoke Alarm, Safe

Media & Technology

Flat-screen TV, TV

Outdoors

Balcony, Terrace

View

Landmark view, Quiet street view, View, City view

Kitchen

Dryer, Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Food & Drink

Bottle of water

Exclusive services

Concierge services, Access to private pool

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Zazil-ha hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zazil-ha hotel?

Check-in time for Zazil-ha hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zazil-ha hotel have a swimming pool?

Yes, this Zazil-ha hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zazil-ha hotel?

Best-rates for the Zazil-ha hotel starts from $89 per night with includes Air Conditioner, Balcony/Terrace, Business Services, Wellness Facilities, Spa, Restaurant, Breakfast, Child Friendly, Parking, View, Oceanfront, Guest Services, Bar, Pool, Security/Safety, Entertainment, Ocean View, Accessibility, Internet with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Zazil-ha hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zazil-ha hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zazil-ha hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zazil-ha hotel?

Based on the information reported by the owner or manager, the Zazil-ha hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zazil-ha hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zazil-ha hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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