Kampala Serena Hotel | Hotel in Kampala

| 9.4 (211 Reviews) |  1 Bathroom
Central Kampala Hotel | Kampala Serena Hotel

Hotel in Central Kampala, Kampala

Luxury hotel with 6 restaurants and a full-service spa
Along with 6 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Kampala Serena Hotel offers 152 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kampala hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Kintu Road, Kampala, 256, Uganda

Amenities

Air Conditioner
Parking
Other
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Laundry

Policies

Check-in
Check-in start time: noon; check-in end time: 6:00 pm express check-in available late check-in subject to availability
Check-out
Check-out before 10 am
Child Policy
Children are welcome. rollaway/extra beds are available for ugx 150.0 per day.
Payment Policy
Airport shuttle fee: ugx 242750 per person (one-way) rollaway bed fee: ugx 150.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 61491 safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

V A
May 13, 2025 11:54:29 PM
Review Score:   8
Summary: Nice hotel. Breakfast is very nice. The chef made a fantastic omelette and the cappuccino was good.
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FAQ's

Is this Kampala Serena Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kampala Serena Hotel?

Check-in time for Kampala Serena Hotel starts counting from 12:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kampala Serena Hotel have a swimming pool?

Yes, this Kampala Serena Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kampala Serena Hotel?

Best-rates for the Kampala Serena Hotel starts from $185 per night with includes Internet, Parking, TV, Bedding/Linens, Guest Services, Air Conditioner, Restaurant, Child Friendly, Hot Tub, Laundry, Spa, Other, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Wellness Facilities, Bar, Pool, Accessibility, Business Services, Toiletries, Entertainment with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Kampala Serena Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kampala Serena Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kampala Serena Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kampala Serena Hotel?

Based on the information reported by the owner or manager, the Kampala Serena Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kampala Serena Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kampala Serena Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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