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MainStay Suites Gatlinburg Downtown Area | Hotel in Gatlinburg

9.0 (293 Reviews) |  1 Bathroom
Gatlinburg Hotel | MainStay Suites Gatlinburg Downtown Area

Hotel in Gatlinburg

Hotel with free parking, near Ripley's Aquarium of the Smokies
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Housekeeping is available on request.
MainStay Suites Gatlinburg Downtown Area offers 116 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized refrigerators/freezers, microwaves, and dishwashers. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include an indoor pool and a fitness center.

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803 E Parkway, Gatlinburg, 37738, United States

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Guest Services
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathtub
  • Towels
  • Soap
Bedroom
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Bed sheets
  • Heating (climate-controlled)
  • Phone
  • Free local calls
  • Iron/ironing board
Breakfast
  • Coffee/tea in common area(s)
  • Refrigerator
  • Microwave
  • Toaster
  • Dishwasher
  • Coffee/tea maker
  • Kitchen
Parking
  • Free self parking on site
Accessibility
  • Hardwood flooring in public areas
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Braille signage
  • Wheelchair-accessible path of travel
  • Smooth flooring in public areas
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Theme parks
  • Indoor pool
  • Fitness center
Entertainment
  • Premium channels
  • Flat-screen TV
General
  • Computer station
  • Business center
  • Water dispenser
  • Grocery/convenience store
  • Elevator
  • English
  • Designated smoking areas
  • TV in lobby
Guest Services
  • Laundry facilities
  • Full-sized refrigerator
  • Microwave
  • Indoor pool
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • 24-hour front desk
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Housekeeping (on request)
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Firepit
  • Outdoor furniture

Policies

Check-in
Check-in time starts at 3:00 pm early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice)

Reviews

Jul 12, 2025 11:32:41 AM
Review Score:   8
Summary: My overall stay was good but the first one that I was put in wasn’t cleaned which lead to me having to switch rooms.
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Room Arrangement

Room Info Facilities
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Sofa bed, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Accessible bathtub, Bed count maximum 2
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 King Bed with Sofa bed, Non Smoking
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed with Sofa bed, Non Smoking

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)
Room Size: m2
2 Queen Beds
Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)
Room Size: m2
2 Queen Beds
Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, Multiple Beds, Non Smoking
Room Size: m2
3 Queen Beds and Double Sofa Bed
Suite, Multiple Beds, Non Smoking

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3
Suite, 1 King Bed with Sofa bed, Non Smoking
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed with Sofa bed, Non Smoking

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Sofa bed, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, Multiple Beds, Non Smoking (Larger Room)
Room Size: m2
3 Queen Beds and Double Sofa Bed
Suite, Multiple Beds, Non Smoking (Larger Room)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3
Suite, Multiple Beds, Non Smoking
Room Size: m2
3 Queen Beds and Double Sofa Bed
Suite, Multiple Beds, Non Smoking

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3

FAQ's

Is this Gatlinburg hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Gatlinburg hotel have a swimming pool?

Yes, this Gatlinburg hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gatlinburg hotel?

Best-rates for the Gatlinburg hotel starts from $77 per night with includes Pool, Wheelchair Accessible, Business Services, Guest Services, Air Conditioner, Parking, Designated Smoking Area, Child Friendly, TV, Balcony/Terrace, Wellness Facilities, Kitchen, Laundry, Accessibility, Bedding/Linens, Barbecue/Outdoor Cooking, Internet with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Gatlinburg hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gatlinburg hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gatlinburg hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gatlinburg hotel?

Based on the information reported by the owner or manager, the Gatlinburg hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gatlinburg hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Gatlinburg hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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