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Mayan Water Hotel | Hotel in Playa del Carmen

| 8.4 (83 Reviews) |  1 Bathroom
Maroma Hotel | Mayan Water Hotel

Hotel in Maroma, Playa del Carmen

Lakefront hotel with a water park and a fitness center
A water park (surcharge), a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Mayan Water Hotel offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. 43-inch Smart televisions come with premium digital channels, first-run movies, and Netflix.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.


Recreational amenities at the hotel include a water park (surcharge), a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Carr. Federal Cancun - Playa del Carmen, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Balcony/Terrace
Accessibility
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen

Facility Overview

Bathrooms
  • Towels
  • Rainfall showerhead
  • Shower
  • Hair dryer
Bedroom
  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Window screens
  • Electrical adapters/chargers
  • Desk
  • Laptop-friendly workspace
  • Access via exterior corridors
Breakfast
  • 1 bar
  • Cooked-to-order breakfast available for a fee daily 9:30 AM–noon: MXN 120-250 for adults and MXN 120-250 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Hosted evening meal available daily for a fee of MXN 200
  • Coffee/tea maker
  • Minibar
  • Espresso maker
Parking
  • Free secured self parking on site
Accessibility
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • This property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
Activities
  • Theme parks
  • Billiards/pool table
  • Hot tub
  • Arcade/game room
  • Fitness center
  • Water skiing
  • Water park access (surcharge)
Entertainment
  • Streaming services
  • Premium channels
  • 43-inch Smart TV
  • First-run movies
  • Digital channels
  • Netflix
General
  • Coworking space
  • Vending machine
  • Spanish
  • English
  • Romance packages available
  • Designated smoking areas
Guest Services
  • Snack bar/deli
  • Arcade/game room
  • Tour/ticket assistance
  • Daily housekeeping
  • Front desk (limited hours)
  • Water sports equipment
  • Concierge services
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 50+ Mbps
Outdoors
  • Rooftop terrace
  • Outdoor furniture
  • Garden
  • Outdoor entertainment area
  • Deck or patio

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 9:30 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 120 to 250 for adults, and mxn 120 to 250 for children pet deposit: mxn 2500 per stay pet fee: mxn 600 per pet, per night service animals are exempt from fees hosted evening meal: mxn 200 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 37 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 600 per pet, per night, plus a deposit of mxn 2500 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Ibis
Jun 20, 2025 10:46:54 PM
Review Score:   10
Summary: Very nice 👍
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room
Room Size: 427 square feet m2
1 King Bed
Standard Room

General

Pet-friendly room, Number of living rooms 0, Square meters - 40, Private bathroom, Number of bedrooms - 0, Square feet - 427, Garden view, Ping - 12, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Basic Double Room, 2 Queen Beds
Room Size: 427 square feet m2
2 Queen Beds
Basic Double Room, 2 Queen Beds

General

Number of living rooms 0, Square meters - 40, Private bathroom, Number of bedrooms - 0, Square feet - 427, Ping - 12, Lake view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Mayan Water Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mayan Water Hotel have a swimming pool?

No, this Mayan Water Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mayan Water Hotel?

Best-rates for the Mayan Water Hotel starts from $90 per night with includes Bar, Child Friendly, Bedding/Linens, Restaurant, Breakfast, Hot Tub, Internet, Entertainment, Kitchen, Air Conditioner, Parking, Designated Smoking Area, Balcony/Terrace, Guest Services, TV, Accessibility, Sports/Activities, Wellness Facilities with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Mayan Water Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mayan Water Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mayan Water Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mayan Water Hotel?

Based on the information reported by the owner or manager, the Mayan Water Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mayan Water Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mayan Water Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Mayan Water Hotel
  • Air Conditioner
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