Mercure Auckland Queen Street | Hotel in Auckland

| 8.8 (425 Reviews) |  1 Bathroom
Newton Hotel | Mercure Auckland Queen Street

Hotel in Newton, Auckland

Hotel with a restaurant, steps from Queen Street Shopping District
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Housekeeping is available on request.
Mercure Auckland Queen Street offers 96 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

Show more
 
500 Queen Street, Auckland, 1010, New Zealand

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Eco-friendly toiletries
  • Rainfall showerhead
  • Towels
  • Hair dryer
  • Soap
  • Shampoo
  • Shower
  • Toilet paper
Bedroom
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Individually furnished
  • Laptop-friendly workspace
  • Connecting rooms available
  • Energy-saving switches
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Phone
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Desk
Breakfast
  • 1 bar
  • Continental breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: NZD 25 for adults and NZD 8 for children
  • 1 restaurant
  • Coffee/tea maker
Parking
  • Limited onsite parking (max 10 spaces per unit)
  • Height restrictions apply for onsite parking
  • Secured covered self parking on site (NZD 35 per day)
  • Onsite parking available only on request
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Elevator
Activities
  • 24-hour fitness center
Entertainment
  • Digital channels
  • 50-inch Smart TV
  • Premium channels
General
  • Meeting room
  • Business center
  • Conference space (323 square feet)
  • Front-desk safe
  • Elevator
  • Banquet hall
  • Filipino
  • Portuguese
  • English
  • Hindi
  • Annual offsets purchased for at least 10% of carbon footprint
  • No plastic drinking straws
  • No plastic soda bottles
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Vegetarian dining options
  • At least 80% of food locally-sourced
  • Reusable tableware only
  • Smoke-free property
  • Local culture & ecosystem education
  • Humane treatment of captive wild animals
  • Reusable cups only
  • Vegan dining options
  • Biodegradable drinking straws
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • At least 80% organic food
  • At least 80% lighting from LEDs
  • No plastic water bottles
Guest Services
  • Free cribs/infant beds
  • Luggage storage
  • Dry cleaning service
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Multilingual staff
  • Daily housekeeping
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 3 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for continental breakfast: approximately nzd 25 for adults and nzd 8 for children covered self parking fee: nzd 35 per day early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) credit card charges are subject to a surcharge of 2 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking long-term renters welcome onsite parties or group events are strictly prohibited safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Gryphon
Jun 23, 2025 01:09:21 PM
Review Score:   10
Summary: Excellent stay. Came to celebrate my birthday and the staff organised sparkling wine and balloons to be delivered which was much appreciated. Room was cosy, but very comfortable for the 3 nights we stayed. Highly recommend and definitely worth the rate we paid
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 2 Queen Beds
Room Size: 215 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Square meters - 20, Number of living rooms 0, Square feet - 215, Private bathroom, Number of bedrooms - 0, Ping - 6, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, Balcony (High Floor)
Room Size: 213 square feet m2
1 King Bed
2 Twin Beds
Deluxe Room, Balcony (High Floor)

General

Square meters - 20, Number of living rooms 0, Balcony or patio, Private bathroom, Number of bedrooms - 0, Ping - 6, Balcony, Location - top floor, Square feet - 213, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Standard Room
Room Size: 213 square feet m2
1 King Bed
2 Twin Beds
Standard Room

General

Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Ping - 6, Hand-held showerhead, Square feet - 213, Wheelchair accessible, Number of bathrooms - 1, Square meters - 20, Private bathroom, Height-adjustable showerhead, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Bed count maximum 2
Superior Room, Balcony
Room Size: 213 square feet m2
1 King Bed
2 Twin Beds
Superior Room, Balcony

General

Square meters - 20, Number of living rooms 0, Balcony or patio, Private bathroom, Number of bedrooms - 0, Ping - 6, Balcony, Square feet - 213, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Mercure Auckland Queen Street pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Auckland Queen Street have a swimming pool?

No, this Mercure Auckland Queen Street does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Auckland Queen Street?

Best-rates for the Mercure Auckland Queen Street starts from $97 per night with includes Accessibility, Bedding/Linens, Restaurant, Child Friendly, Kitchen, Security/Safety, Business Services, Wellness Facilities, Bar, Parking, TV, Guest Services, Breakfast, Internet, Laundry, Air Conditioner, Wheelchair Accessible with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Mercure Auckland Queen Street a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Auckland Queen Street wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Auckland Queen Street is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Auckland Queen Street?

Based on the information reported by the owner or manager, the Mercure Auckland Queen Street indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Auckland Queen Street?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Auckland Queen Street are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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