Mercure Carcassonne La Cité | Hotel in Carcassonne

| 8.5 (876 Reviews) |   Pet Friendly  4 Bathrooms  12 Guests
Carcassonne Hotel | Mercure Carcassonne La Cité

Hotel in Carcassonne

Set just a 4-minute walk from the medieval district of Carcassonne, Mercure Carcassonne La Cité offers an outdoor swimming pool in summer and views of the city walls. Free WiFi is provided. Mercure Carcassonne Porte De La Cite features air-conditioned rooms with modern private bathrooms. Rooms are decorated in pastel tones and overlook the garden or the Montagne Noire. The hotel's restaurant, Le Vicomté, serves Mediterranean specialties for lunch and dinner. A selection of wines are available to accompany your meals. Guests can also relax at the bar, next to the fireplace. Other services include room service, free private parking, a garden and 3 meeting rooms for up to 90 people. Carcassonne Train Station is 1.6 mi away.

Mercure Carcassonne La Cité is located in Carcassonne.

This 71 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Laundry, Air Conditioner, and several others. This is a 4 star rated property and has over 876 reviews with the average score of 8.5 . Coming to Carcassonne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 71 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Carcassonne. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Carcassonne La Cité in Carcassonne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Carcassonne La Cité”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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18 Rue Camille Saint-Saens, Carcassonne, 11000, France

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Fruit
  • Kids' meals
  • Wine/Champagne
  • Special diet meals (on request)
  • Bar
  • Restaurant
  • Breakfast in the room
Parking
  • Accessible parking
  • Free parking
  • Parking
  • Electric vehicle charging station
  • Private Parking
  • Parking on site
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Lowered sink
  • Wheelchair accessible
Activities
  • Fitness
General
  • Hypoallergenic room available
  • Family rooms
  • Smoke-free property
  • Heating
  • Non-smoking rooms
  • Pet friendly
  • Soundproof rooms
  • Elevator
  • Wifi in all areas
  • Safe
  • Facilities for disabled guests
  • Air conditioning
Guest Services
  • Dry cleaning
  • Baggage storage
  • Pet basket
  • Meeting/Banquet facilities
  • Daily housekeeping
  • Pet bowls
  • Laundry
  • Ironing service
  • Babysitting/Child services
  • 24-hour front desk
  • Fax/Photocopying
  • Room service
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Garden
  • Outdoor furniture
  • Outdoor pool (seasonal)
  • Terrace
  • Outdoor pool
  • Sun deck
Security/Safety
  • CCTV outside property
  • Fire extinguishers
  • CCTV in common areas
  • 24-hour security
  • Smoke alarms
  • Security alarm
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Face masks for guests available
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Beach chairs/Loungers
  • Pool bar
  • Pool with view
  • Beach umbrellas
  • Swimming pool
  • Fenced pool
  • Shallow end

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Infant Policy
Cots are available from age 0 to 2 without price in crib
Pet Policy
Pets are allowed and charges may apply.
Please note that parking spaces are limited and subject to availability, please note that children under 12 years old can enjoy breakfast for free.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.14
Location:
9.39
Staff:
9.02
Facilities:
8.53
Comfort:
8.83
Cleanliness:
8.87
Jul 17, 2025 07:00:00 AM
Review Score:   7
France
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The staff was very welcoming and helpful. I liked the swimming pool. There's plenty of free parking spot. The location is very good to visit the old part of Carcassonne.
Negative: The bathtub of the room was clogged and it seems the staff was aware of it. They nonetheless moved us to another room. Although welcoming, the staff didn't help us bring our luggage to the room. They just showed us where the cart was so that we could do it ourselves.
Summary: Overall good experience, very good location to visit Carcassonne old area.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 18 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Soundproof, Key card access, Trash cans, Carpeted, Heating, Smoke Alarm, Safe, Air conditioning

Media & Technology

TV, Satellite channels, Flat-screen TV, Telephone

Bathroom

Towels, Hairdryer, Private bathroom, Bathtub or shower, Shampoo, Body soap, Free toiletries, Toilet paper, Toilet

Services

Wake-up service

Kitchen

Electric kettle, Dining table

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Raised toilet, Accessible by elevator, Upper floors accessible by stairs only

Room Amenities

Socket near the bed
Standard Twin Room
Room Type: Twin
Room Size: 18 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Soundproof, Key card access, Trash cans, Carpeted, Heating, Smoke Alarm, Safe, Air conditioning

Media & Technology

TV, Satellite channels, Flat-screen TV, Telephone

Bathroom

Towels, Hairdryer, Private bathroom, Bathtub or shower, Shampoo, Body soap, Free toiletries, Toilet paper, Toilet

Services

Wake-up service

Kitchen

Electric kettle, Dining table

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Raised toilet, Accessible by elevator, Upper floors accessible by stairs only

Room Amenities

Socket near the bed
Superior Twin Room with Sofa Bed
Room Type: Quad
Room Size: 29 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Soundproof, Key card access, Trash cans, Carpeted, Heating, Smoke Alarm, Safe, Air conditioning

Media & Technology

Satellite channels, iPod dock, TV, Flat-screen TV, Telephone

Bathroom

Towels, Hairdryer, Private bathroom, Bathtub or shower, Bathrobe, Shampoo, Free toiletries, Toilet paper, Toilet, Body soap, Shower cap, Slippers

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine, Dining table

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Raised toilet, Accessible by elevator, Upper floors accessible by stairs only

Room Amenities

Sofa bed, Socket near the bed
Privilege Double Room with Sofa
Room Type: Quad
Room Size: 30 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Soundproof, Key card access, Trash cans, Carpeted, Heating, Smoke Alarm, Safe, Air conditioning

Media & Technology

Satellite channels, iPod dock, TV, Flat-screen TV, Telephone

Bathroom

Towels, Hairdryer, Private bathroom, Bathtub or shower, Bathrobe, Shampoo, Free toiletries, Toilet paper, Toilet, Body soap, Shower cap, Slippers

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine, Dining table

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Raised toilet, Accessible by elevator, Upper floors accessible by stairs only

Room Amenities

Sofa bed, Socket near the bed

FAQ's

Is this Mercure Carcassonne La Cité pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Carcassonne La Cité?

Check-in time for Mercure Carcassonne La Cité starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Carcassonne La Cité have a swimming pool?

Yes, this Mercure Carcassonne La Cité has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Carcassonne La Cité?

Best-rates for the Mercure Carcassonne La Cité starts from $123 per night with includes Ocean View, Oceanfront, Fireplace/Heating, Breakfast, Child Friendly, Internet, Laundry, Air Conditioner, Parking, Pet Friendly, Pool, Balcony/Terrace, Security/Safety, EV Charge Station, Wellness Facilities, Wheelchair Accessible, Accessibility, Restaurant, Guest Services, Kitchen, View, Business Services, Bar, Entertainment with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Mercure Carcassonne La Cité a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Carcassonne La Cité wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Carcassonne La Cité is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Carcassonne La Cité?

Based on the information reported by the owner or manager, the Mercure Carcassonne La Cité indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Carcassonne La Cité?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Carcassonne La Cité are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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