Mercure Santiago Centro | Hotel in Santiago

| 8.0 (3007 Reviews) |   Pet Friendly  5 Bathrooms  17 Guests
Downtown Santiago Hotel | Mercure Santiago Centro

Hotel in Downtown Santiago, Santiago

This 4-star hotel offers spacious accommodations in a central location in Santiago. It is next to a subway station and near Cerro Santa Lucia, Plaza de Armas and Palacio de La Moneda. The Mercure Santiago Centro provides an outdoor pool during the summer. The well-equipped gym is open year-round. The restaurant serves a varied breakfast and international food for lunch and dinner. At the Lobby Bar, a list of select Chilean wines is available. During your stay at Mercure Santiago Centro, you can also count on the professionalism and tips for sightseeing tours provided by the hotel’s staff.

Mercure Santiago Centro is located in Santiago.

This 142 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Wheelchair Accessible, Security/Safety, and several others. This is a 4 star rated property and has over 3007 reviews with the average score of 8 . Coming to Santiago and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 142 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Santiago. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Santiago Centro in Santiago is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Santiago Centro”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Alameda Bernardo O`Higgins, 632, Santiago, 8320000, Chile

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Breakfast in the room
  • Kids' meals
  • Fruit
  • Wine/Champagne
  • Bar
  • Restaurant
  • Snack bar
Parking
  • Accessible parking
  • Parking
  • Parking garage
  • Parking on site
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Fitness
  • Fitness center
General
  • Elevator
  • Facilities for disabled guests
  • Air conditioning
  • Pet friendly
  • Heating
  • Smoke-free property
  • Safe
  • Non-smoking rooms
  • Wifi in all areas
Guest Services
  • Airport shuttle (additional charge)
  • Grocery deliveries
  • Laundry
  • Fax/Photocopying
  • Ironing service
  • Private check-in/out
  • Suit press
  • 24-hour front desk
  • Airport shuttle
  • Packed lunches
  • Business center
  • Daily housekeeping
  • Pet bowls
  • Tour desk
  • Shuttle service (additional charge)
  • Shuttle service
  • Meeting/Banquet facilities
  • Dry cleaning
  • Baggage storage
  • Room service
  • Shared lounge/TV area
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Sun deck
  • Terrace
  • Outdoor furniture
  • Outdoor pool (seasonal)
  • Outdoor pool
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Cashless payment available
  • Contactless check-in/out
Spa
  • Pool with view
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.
Please note the property charges upon check-in and in chilean pesos. if paying in us dollars, the exchange rate of the day will be applied, -, based on local tax laws, all chilean citizens and resident foreigners must pay an additional fee (iva) of 19%. to be exempt from this 19% additional fee (iva) the payment must be made in us dollars and a copy of the immigration card and passport must be presented. the passenger won’t be exempt from this fee when paying in local currency. in case of no show the invoice will be billed in local currency, including this additional fee (iva), * this additional fee (iva) is not included in the hotel rates and must be paid separately, parking is provided by an external company and we offer you a discount on it, room service is available from 7:30h to 22:00h, please note that property has following beakfast policy for children applying since the 1st of august: children up to 3 years old do not pay breakfast, children between 4 and 11 years old pay half the value of breakfast, children from 12 years old pay the full value of breakfast.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.07
Location:
8.4
Staff:
8.6
Facilities:
8.38
Comfort:
8.72
Cleanliness:
8.73
cassidy
Sep 20, 2025 07:00:00 AM
Review Score:   10
Australia
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Classic Double Room
Room Type: Triple
Room Size: 27 m2
1 Full bed(s) Bed

Bathroom

Conditioner, Body soap, Bathtub or shower, Towels, Private bathroom, Toilet, Toilet paper, Hairdryer, Shampoo, Free toiletries, Walk-in shower, Shower

General

Smoke Alarm, Hypoallergenic, Air conditioning, Hardwood or parquet floors, Trash cans, Fan, Heating, Safe, Key card access, Laptop safe, Interconnecting room(s) available, Fire extinguisher

Media & Technology

Telephone, Flat-screen TV, TV, Cable channels

Living Area

Dining area, Desk

View

View

Services

Wake-up service

Kitchen

Dryer, Electric kettle, Cleaning products

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Shower chair, Roll-in shower, Accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Clothes rack, Non-feather pillow

Pool and Spa

Pool with a view, Pool towels

Food & Drink

Bottle of water
Classic Twin Room
Room Type: Quad
Room Size: 27 m2
2 Queen bed(s) Bed

Bathroom

Conditioner, Body soap, Bathtub or shower, Towels, Private bathroom, Toilet, Toilet paper, Hairdryer, Shampoo, Free toiletries, Walk-in shower, Shower

General

Smoke Alarm, Hypoallergenic, Air conditioning, Hardwood or parquet floors, Trash cans, Fan, Heating, Safe, Key card access, Laptop safe, Fire extinguisher

Media & Technology

Telephone, Flat-screen TV, TV, Cable channels

Living Area

Dining area, Desk

View

View

Services

Wake-up service

Kitchen

Dryer, Electric kettle, Cleaning products

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Clothes rack, Non-feather pillow

Pool and Spa

Pool with a view, Pool towels

Food & Drink

Bottle of water
Superior King Room
Room Type: Triple
Room Size: 27 m2
1 Queen bed(s) Bed
Superior King Room

Bathroom

Conditioner, Body soap, Bathtub or shower, Towels, Bathrobe, Private bathroom, Toilet, Slippers, Toilet paper, Hairdryer, Shampoo, Free toiletries, Walk-in shower, Shower

General

Soundproof, Smoke Alarm, Hypoallergenic, Air conditioning, Hardwood or parquet floors, Trash cans, Fan, Heating, Safe, Key card access, Laptop safe, Fire extinguisher

Media & Technology

Telephone, Flat-screen TV, TV, Cable channels

Living Area

Dining area, Desk

View

City view, View

Services

Wake-up service

Kitchen

Coffee machine, Dryer, Cleaning products

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Hypoallergenic pillow

Pool and Spa

Pool with a view, Pool towels

Food & Drink

Bottle of water
Superior Room with 2 Double Beds
Room Type: Quad
Room Size: 27 m2
2 Twin bed(s) Bed
Superior Room with 2 Double Beds

Bathroom

Conditioner, Body soap, Bathtub or shower, Towels, Bathrobe, Private bathroom, Toilet, Slippers, Toilet paper, Hairdryer, Shampoo, Free toiletries, Walk-in shower, Shower

General

Soundproof, Smoke Alarm, Hypoallergenic, Air conditioning, Hardwood or parquet floors, Trash cans, Fan, Heating, Safe, Key card access, Laptop safe, Fire extinguisher

Media & Technology

Telephone, Flat-screen TV, TV, Cable channels

Living Area

Dining area, Desk

View

City view, View

Services

Wake-up service

Kitchen

Coffee machine, Dryer, Cleaning products

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Hypoallergenic pillow

Pool and Spa

Pool with a view, Pool towels

Food & Drink

Bottle of water
Junior Suite with One Queen Bed and Sofa Bed
Room Type: Suite
Room Size: 54 m2

Bathroom

Conditioner, Body soap, Bathtub or shower, Towels, Bathrobe, Private bathroom, Toilet, Slippers, Toilet paper, Hairdryer, Additional bathroom, Shampoo, Free toiletries, Walk-in shower, Shower

General

Soundproof, Smoke Alarm, Hypoallergenic, Air conditioning, Hardwood or parquet floors, Trash cans, Fan, Heating, Safe, Key card access, Laptop safe, Fire extinguisher

Media & Technology

Telephone, Flat-screen TV, TV, Cable channels

Living Area

Dining area, Desk, Sofa, Sitting area

View

City view, View

Services

Wake-up service

Kitchen

Coffee machine, Dining table, Dryer, Cleaning products

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Hypoallergenic pillow, Sofa bed

Pool and Spa

Pool with a view, Pool towels

Food & Drink

Bottle of water

FAQ's

Is this Mercure Santiago Centro pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Santiago Centro?

Check-in time for Mercure Santiago Centro starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Santiago Centro have a swimming pool?

Yes, this Mercure Santiago Centro has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Santiago Centro?

Best-rates for the Mercure Santiago Centro starts from $97 per night with includes Fireplace/Heating, Air Conditioner, Pet Friendly, TV, Balcony/Terrace, Transportation/Shuttle, Business Services, Wellness Facilities, Parking, View, Wheelchair Accessible, Security/Safety, Restaurant, Bar, Guest Services, Entertainment, Pool, Child Friendly, Laundry, Accessibility, Breakfast, Internet with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Mercure Santiago Centro a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Santiago Centro wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Santiago Centro is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Santiago Centro?

Based on the information reported by the owner or manager, the Mercure Santiago Centro indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Santiago Centro?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Santiago Centro are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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