Mercure Santiago Centro | Hotel in Santiago

| 8.4 (993 Reviews) |  1 Bathroom
Downtown Santiago Hotel | Mercure Santiago Centro

Hotel in Downtown Santiago, Santiago

Hotel with a seasonal outdoor pool, steps from National Archive
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Mercure Santiago Centro offers 142 accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Av. Libertador Bernardo O Higgins, 632, Santiago, 8320000, Chile

Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Towels
  • Eco-friendly toiletries
  • Private bathroom
  • Hair dryer
  • Rainfall showerhead
  • Shower
Bedroom
  • Tempur-Pedic bed
  • Blackout drapes/curtains
  • Free extra futon mattress
  • Down comforter
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)
  • Phone
  • Desk
  • Connecting rooms available
  • Water-efficient showers only
  • Recycling
  • LED light bulbs
  • Bulk dispenser for toiletries
  • Laptop-compatible safe
Breakfast
  • 1 restaurant
  • Room service available
  • 1 poolside bar and 1 bar
  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CLP 12376 for adults and CLP 12376 for children
  • Minibar
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Covered self parking on site (CLP 7360.00 per day)
  • Wheelchair-accessible parking available
  • Airport shuttle on request
Accessibility
  • Wheelchair-accessible lounge
  • Braille signage
  • Accessible airport shuttle
  • Wheelchair-accessible parking
  • This property does not have elevators
  • Wheelchair-accessible public washroom
  • Smooth flooring in public areas
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Wheelchairs available on site
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
Activities
  • Ecotours
  • Outlet shopping
  • Bicycle rentals
  • Outdoor pool
  • 24-hour fitness center
Entertainment
  • Cable channels
  • 32-inch LCD TV
General
  • Conference space (8019 square feet)
  • Meeting rooms
  • Business center
  • Computer station
  • Front-desk safe
  • Water dispenser
  • English
  • Portuguese
  • Spanish
  • Biodegradable drinking straws
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Local culture & ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Vegan dining options
  • Vegetarian dining options
  • Smoke-free property
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • At least 80% organic food
  • Reusable tableware only
  • No plastic soda bottles
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
Guest Services
  • Outdoor pool
  • Snack bar/deli
  • Laundry facilities
  • Tour/ticket assistance
  • Multilingual staff
  • Change of towels (on request)
  • Luggage storage
  • Dry cleaning service
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Laundry facilities
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Terrace
  • Garden
  • Vegetable garden
  • Free pool cabanas

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available late check-out fee: clp 49000 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding.
Payment Policy
Fee for buffet breakfast: approximately clp 12376 for adults and clp 12376 for children airport shuttle fee: clp 25000 per vehicle (one-way, maximum occupancy 3) covered self parking fee: clp 7360.00 per day pet deposit: clp 45000 per day pet fee: clp 45000 per pet, per day late check-out fee: clp 49000 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of clp 45000 per pet, per day, plus a deposit of clp 45000 per day pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation up to 22 lbs per pet
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Maxime
Aug 14, 2025 06:48:24 AM
Review Score:   10
Summary: It is a super hotel. Super friendly staff and very helpful. There is relly nothing to say! :)
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room, 1 Queen Bed
Room Size: 291 square feet m2
1 Queen Bed
Superior Room, 1 Queen Bed

General

Number of living rooms 0, Bathrobes, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 291, Ping - 8.18, Coffee/tea maker, Square meters - 27, Bed count minimum 1, Bed count maximum 1, City view, Free cribs/infant beds
Junior Suite, 1 Queen Bed
Room Size: m2
1 Queen Bed
Junior Suite, 1 Queen Bed

General

Bed count minimum 1, Bed count maximum 1
Classic Room, 2 Twin Beds
Room Size: 291 square feet m2
2 Twin Beds
Classic Room, 2 Twin Beds

General

Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Square feet - 291, Ping - 8.18, Square meters - 27, Extra bed count 1, Bed count minimum 2, City view, Free cribs/infant beds, Bed count maximum 2
Classic Room, 1 Double Bed
Room Size: 291 square feet m2
1 Double Bed
Classic Room, 1 Double Bed

General

Number of living rooms 0, Outdoor spaces not available, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 291, Ping - 8.18, Square meters - 27, Bed count minimum 1, Bed count maximum 1, City view, Free cribs/infant beds
Superior Room, 2 Double Beds
Room Size: 291 square feet m2
2 Double Beds
Superior Room, 2 Double Beds

General

Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Square meters - 27, Extra bed count 1, Free cribs/infant beds, Bathrobes, Rollaway/extra beds (free), Square feet - 291, Ping - 8.18, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this Mercure Santiago Centro pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Santiago Centro have a swimming pool?

Yes, this Mercure Santiago Centro has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Santiago Centro?

Best-rates for the Mercure Santiago Centro starts from $67 per night with includes TV, Business Services, Bar, Parking, Balcony/Terrace, Restaurant, Guest Services, Breakfast, Laundry, Child Friendly, Internet, Air Conditioner, Pool, Security/Safety, Bedding/Linens, Wellness Facilities with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Mercure Santiago Centro a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Santiago Centro wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Santiago Centro has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Santiago Centro?

Based on the information reported by the owner or manager, the Mercure Santiago Centro indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Santiago Centro?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Santiago Centro are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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