Moon Palace Cancun - All Inclusive | Resort in Cancun

| 8.2 (2789 Reviews) |  1 Bathroom
Benito Juarez Resort | Moon Palace Cancun - All Inclusive

Resort in Benito Juarez, Cancun

Luxury property on the beach, with 7 outdoor pools
Spend the day relaxing at the beach, practicing your swing on Moon Palace Cancun - All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 16 restaurants.
Moon Palace Cancun - All Inclusive offers 1334 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 55-inch Smart televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a marina. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Carretera Cancun-Chetumal Km. 340, Cancun, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Separate bathtub and shower
  • Bathrobes
  • Hair dryer
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Shampoo
  • Free toiletries
  • Towels
Bedroom
  • Premium bedding
  • Blackout drapes/curtains
  • Bed sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Down comforter
  • Air conditioning (climate-controlled)
  • Recycling
  • LED light bulbs
  • Slippers
  • Laptop-friendly workspace
  • Turndown service
  • Free long-distance calls
  • Water-efficient showers only
  • Restaurant dining guide
  • Eco-friendly cleaning products used
  • Desk
  • Energy-saving switches
  • Soundproofing
  • Window screens
  • Free local calls
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Water-efficient toilets only
  • Private indoor hot tub
  • Desk chair
  • Laptop-compatible safe
Breakfast
  • 24-hour room service
  • Free daily reception
  • 9 swim-up bars, 11 bars/lounges and 1 poolside bar
  • 16 restaurants and 2 coffee shops
  • Coffee/tea in common area(s)
  • Local meal delivery service
  • Free minibar
  • Espresso maker
  • Champagne service
  • Free bottled water
Parking
  • Airport shuttle on request
  • Free uncovered valet parking on site
  • Free uncovered self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • Wheelchair-accessible concierge desk
  • Elevator door width (inches): 78
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible pool
  • Visual fire alarm
  • Wheelchair-accessible public washroom
  • Wheelchairs available on site
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Stair-free path to entrance
  • Elevator
  • Accessible shuttle
  • Well-lit path to entrance
  • Smooth flooring in room
  • Wheelchair-accessible path to elevator
  • Accessible airport shuttle
  • Front entrance ramp
  • Stairway handrail height (inches): 24
  • Wheelchair-accessible spa
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Fishing
  • Parasailing
  • Theme parks
  • Health/beauty spa
  • Hiking/biking trails
  • Motor boating
  • Scuba diving
  • Boat tours
  • Water skiing
  • Jet skiing
  • Shopping
  • Beach volleyball
  • Evening entertainment
  • Windsurfing
  • Pilates classes
  • Children's pool
  • Designer stores
  • Fitness center
  • Foosball table
  • Fitness classes
  • Yoga classes
  • Full-service spa
  • Steam room
  • Tennis
  • Golf course
  • Karaoke
  • Playground
  • Nightclub
  • 2 outdoor tennis courts
  • Lifeguards on site
  • Golf driving range
  • Basketball
  • 7 outdoor pools
  • Sauna
  • Kayaking
  • Billiards/pool table
  • Concerts/live shows
  • Private picnics
  • Bike parking
  • Beach yoga
  • Mini golf
  • Free beach club
  • Table tennis
  • Arcade/game room
Entertainment
  • Pay movies
  • Cable/satellite channels
  • 55-inch Smart TV
General
  • Lockers available
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser
  • French
  • Russian
  • German
  • Spanish
  • English
  • Portuguese
  • Renovated entire property - January 2020
  • Living plant wall
  • Comprehensive food waste policy
  • Romance packages available
  • Comprehensive recycling policy
  • TV in lobby
  • Vegan dining options
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • At least 80% organic food
  • Beach towels
  • Annual offsets purchased for at least 10% of carbon footprint
  • Local artist showcase
  • Local culture & ecosystem education
  • Vegetarian dining options
  • Games
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • At least 80% of food locally-sourced
Guest Services
  • Laundry facilities
  • Soundproofed rooms
  • Babysitting (surcharge)
  • 7 outdoor pools
  • Mini golf
  • Playground
  • Free supervised childcare
  • Children's pool
  • Children's toys
  • Free children's club
  • Children's games
  • Snack bar/deli
  • Arcade/game room
  • Waterslide
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Turndown service
  • Concierge services
  • Golf pro shop
  • Hair salon
  • Tour/ticket assistance
  • Multilingual staff
  • Porter/bellhop
  • Wedding services
  • Golf lessons
  • Golf cart
  • Dry cleaning service
  • Golf clubhouse
  • Luggage storage
  • Water sports equipment
Internet
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi
Outdoors
  • Beach umbrellas
  • Marina onsite
  • Terrace
  • Lifeguards on site
  • Garden
  • Outdoor furniture
  • Beachfront location
  • Outdoor entertainment area
  • Beach loungers
  • Pool umbrellas
  • Pool sun loungers
  • Balcony
Spa
  • Turkish bath/hammam
  • Manicures and pedicures
  • 36 treatment rooms
  • Detox wraps
  • Steam room
  • Body wraps
  • Facials
  • Massage - sports
  • Body scrubs
  • Hot tub
  • Sauna
  • Aromatherapy
  • Massage - deep-tissue
  • Couples treatment room(s)
  • Spa open daily
  • Massage/treatment rooms
  • Body treatments
  • Reflexology
  • Hydrotherapy
  • Massage - hot stone

Policies

Check-in
Check-in time starts at 3 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! up to 2 children 3 years old and younger stay free when using existing bedding. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: usd 26 per person (roundtrip) airport shuttle fee per child: usd 26 (roundtrip), (up to 17 years old) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Cathy
Jul 7, 2025 02:05:28 AM
Review Score:   10
Summary: The only complaint is the sales team being overly persistent to meet with me and other members of my family. We also did not have any instructions on how to check out. I have stayed here many times over the last 2 decades.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Junior Suite Golf Course - Kids & Teens Free
Room Size: 411 square feet m2
1 King Bed
Superior Junior Suite Golf Course - Kids & Teens Free

General

Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 1, Ping - 11.55, Square meters - 38, Golf view, Square feet - 411, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Swim Up Suite Garden View - Kids & Teens Free
Room Size: 484 square feet m2
1 King Bed
2 Double Beds
Swim Up Suite Garden View - Kids & Teens Free

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 484, Pillow menu, Swim-up room access (shared pool), Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Private bathroom, Rollaway/extra beds (free), Location - ground floor, Garden view, Ping - 13.60, Bed count minimum 1, Bed count maximum 2
Superior Honeymoon Suite - King Size Bed
Room Size: 484 square feet m2
1 King Bed
Superior Honeymoon Suite - King Size Bed

General

Number of living rooms 0, Partial sea view, Number of bedrooms - 0, Concierge service, Square feet - 484, Pillow menu, Ping - 13.6, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Private bathroom, Rollaway/extra beds (free), Bed count minimum 1, Bed count maximum 1
Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana
Room Size: 484 square feet m2
1 King Bed
2 Double Beds
Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

General

Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Ocean view, Number of bathrooms - 1, Bed count maximum 2
Superior Deluxe Garden View
Room Size: 484 square feet m2
1 King Bed
2 Double Beds
Superior Deluxe Garden View

General

Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Bed count maximum 2
Superior Deluxe Garden View - Kids & Teens Free
Room Size: 498.2 square feet m2
1 King Bed
2 Double Beds
Superior Deluxe Garden View - Kids & Teens Free

General

Square meters - 46.3, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Square feet - 498.2, Ping - 14, Hand-held showerhead, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Doorway wheelchair width (centimeters) - 82, Number of bathrooms - 1, Accessible bathtub, Lowered peephole/view port in door, Lowered electrical outlets in bathroom, Private bathroom, Rollaway/extra beds (free), Doorway wheelchair width (inches) - 32, Garden view, Bed count minimum 1, Bed count maximum 2
Superior Governor Ocean Front Suite - King Size Bed
Room Size: 1196 square feet m2
1 King Bed
Superior Governor Ocean Front Suite - King Size Bed

General

Number of living rooms 0, Number of bedrooms - 1, Ping - 33.6, Pillow menu, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Square feet - 1196, Private bathroom, Rollaway/extra beds (free), Separate sitting area, Bed count minimum 1, Square meters - 111, Ocean view, Bed count maximum 1
Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free
Room Size: 969 square feet m2
3 King Bed and Double Beds
Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free

General

Dining table, Square feet - 969, Number of bedrooms - 2, Ping - 27.23, Pillow menu, Location - top floor, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Private bathroom, Rollaway/extra beds (free), Square meters - 90, Golf view, Bed count maximum 3, Bed count minimum 3
Superior Family Suite Garden View - Kids & Teens Free
Room Size: 969 square feet m2
3 King Bed and Double Beds
Superior Family Suite Garden View - Kids & Teens Free

General

Child-size bathrobes, Number of living rooms 0, Square feet - 969, Number of bedrooms - 2, Ping - 27.23, Child-size slippers, Extra bed count 1, Number of bathrooms - 2, Private bathroom, Rollaway/extra beds (free), Square meters - 90, Garden view, Bed count maximum 3, Bed count minimum 3
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
Room Size: 969 square feet m2
3 King Bed and Double Beds
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

General

Dining table, Square feet - 969, Number of bedrooms - 2, Ping - 27.23, Pillow menu, Sea view, Location - top floor, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Private bathroom, Rollaway/extra beds (free), Square meters - 90, Bed count maximum 3, Bed count minimum 3
Superior Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana
Room Size: 484 square feet m2
1 King Bed
2 Double Beds
Superior Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

General

Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Bed count maximum 2
Superior Deluxe Ocean View - Kids & Teens Free
Room Size: 484 square feet m2
1 King Bed
2 Double Beds
Superior Deluxe Ocean View - Kids & Teens Free

General

Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Ocean view, Number of bathrooms - 1, Bed count maximum 2
Superior Governor Suite - King Size Bed
Room Size: 969 square feet m2
1 King Bed
Superior Governor Suite - King Size Bed

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 969, Ping - 27.23, Pillow menu, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Rollaway/extra beds (free), Square meters - 90, Separate sitting area, Bed count minimum 1, Ocean view, Bed count maximum 1

FAQ's

Is this Benito Juarez resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Benito Juarez resort?

Check-in time for Benito Juarez resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Benito Juarez resort have a swimming pool?

Yes, this Benito Juarez resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Benito Juarez resort?

Best-rates for the Benito Juarez resort starts from $448 per night with includes Wheelchair Accessible, Bar, Child Friendly, Parking, Spa, Restaurant, Hot Tub, Internet, Laundry, Air Conditioner, Pool, Balcony/Terrace, Business Services, Wellness Facilities, Toiletries, Entertainment, Eco Friendly, Ocean View, Accessibility, Security/Safety, Guest Services, Kitchen, Sports/Activities, Bedding/Linens, Designated Smoking Area, TV, View with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Benito Juarez resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Benito Juarez resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Benito Juarez resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Benito Juarez resort?

Based on the information reported by the owner or manager, the Benito Juarez resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Benito Juarez resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Benito Juarez resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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