Naala Tulum | Hotel in Tulum

| 8.2 (1904 Reviews) |  7 Bathrooms  22 Guests
Zama Hotel | Naala Tulum

Hotel in Zama, Tulum

Naala Tulum features a restaurant, outdoor swimming pool, a bar and shared lounge in Tulum. Featuring a garden, the hotel is close to several noted attractions, around 1.1 mi from Las Palmas Beach, 1.2 mi from Paraíso Beach and 1 mi from Tulum Bus station. The accommodations provides a 24-hour front desk, airport transfers, room service and free WiFi. At the hotel every room is equipped with air conditioning, a desk, a flat-screen TV, a private bathroom, bed linen, and towels. Selected rooms have a kitchen with a microwave, a fridge and an oven. All units include a safety deposit box. Continental and à la carte breakfast options are available daily at Naala Tulum. The accommodations offers a terrace. South Tulum Beach is 1.5 mi from Naala Tulum, while Tulum Archaeological Site is 1.6 mi away. The nearest airport is Cozumel International Airport, 40 mi from the hotel.

Naala Tulum is located in Tulum.

This 117 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Oceanfront, Transportation/Shuttle, and several others. This is a 4 star rated property and has over 1904 reviews with the average score of 8.2 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 117 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Naala Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Naala Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Av. Cobá Sur, Región 014, Súper manzana 001, manzana 004, Lote 001, Tulum, 77760, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet

Facility Overview

BreakfastBreakfast
  • Breakfast in the roomBreakfast in the room
  • Snack barSnack bar
  • RestaurantRestaurant
  • BarBar
  • Special diet meals (on request)Special diet meals (on request)
  • Kids' mealsKids' meals
  • Wine/ChampagneWine/Champagne
ParkingParking
  • Accessible parkingAccessible parking
  • Parking garageParking garage
  • Parking on siteParking on site
  • ParkingParking
  • Private ParkingPrivate Parking
ActivitiesActivities
  • SolariumSolarium
  • Public BathPublic Bath
GeneralGeneral
  • Designated smoking areaDesignated smoking area
  • Air conditioningAir conditioning
  • Family roomsFamily rooms
  • SafeSafe
  • ElevatorElevator
  • Non-smoking roomsNon-smoking rooms
Guest ServicesGuest Services
  • Shuttle serviceShuttle service
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Express check-in/outExpress check-in/out
  • Airport shuttleAirport shuttle
  • Packed lunchesPacked lunches
  • Baggage storageBaggage storage
  • Daily housekeepingDaily housekeeping
  • Car rentalCar rental
  • 24-hour front desk24-hour front desk
  • ConciergeConcierge
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Shared lounge/TV areaShared lounge/TV area
  • Room serviceRoom service
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Tour deskTour desk
  • Fax/PhotocopyingFax/Photocopying
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Outdoor poolOutdoor pool
  • Outdoor furnitureOutdoor furniture
  • Outdoor pool (year-round)Outdoor pool (year-round)
  • GardenGarden
  • Sun deckSun deck
  • TerraceTerrace
Security/SafetySecurity/Safety
  • 24-hour security24-hour security
  • Fire extinguishersFire extinguishers
  • CCTV in common areasCCTV in common areas
  • Smoke alarmsSmoke alarms
  • Key card accessKey card access
  • Security alarmSecurity alarm
  • CCTV outside propertyCCTV outside property
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Breakfast to-go containersBreakfast to-go containers
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Access to healthcare professionalsAccess to healthcare professionals
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Process in place to check health of guestsProcess in place to check health of guests
  • First aid kits availableFirst aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests availableFace masks for guests available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
SpaSpa
  • Beach chairs/LoungersBeach chairs/Loungers
  • Swimming poolSwimming pool
  • Infinity poolInfinity pool
  • Rooftop poolRooftop pool
  • Beach umbrellasBeach umbrellas
  • Pool with viewPool with view
Transportation/ShuttleTransportation/Shuttle
  • Airport drop-offAirport drop-off
  • Airport pickupAirport pickup

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
In the event of an early departure, the property will charge you the full amount for your stay.
License number: 009007001666/2025

Reviews

Value for money:
8.53
Location:
8.36
Staff:
8.77
Facilities:
8.79
Comfort:
8.98
Cleanliness:
8.96
pieter
May 1, 2026 07:00:00 AM
Review Score:   8
Germany
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Nice hotel with spacious rooms and modern bathrooms. Great swimming-pools. Clean. Good service. Good value.
Negative: Compared with the hotel, you do not expect such a minimal and minor breakfast. And why paying EUR 10,- per night for the parking additionally?
Summary: Very nice Hotel, comfortable!
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe King Room
Room Type: Double
Room Size: 50 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Minibar

Bathroom

Toilet paper, Toilet, Towels, Shampoo, Shower, Conditioner, Free toiletries, Body soap, Private bathroom, Hairdryer

General

Air conditioning, Trash cans, Fire extinguisher, Key card access, Safe, Private entrance, Mosquito net, Fan, Smoke Alarm

Media & Technology

Telephone, TV, Flat-screen TV, Streaming service (like Netflix)

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Balcony

Living Area

Desk

Bedroom

Linens, Walk-in closet, Wardrobe or closet

View

City view, View

Accessibility

Accessible by elevator, Upper floors accessible by stairs only, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Pool and Spa

Pool towels, Rooftop pool

Physical distancing

Single-room AC for guest accommodation
Deluxe Quadruple Room
Room Type: Quad
Room Size: 60 m2
2 Full bed(s) Bed
Deluxe Quadruple Room

Food & Drink

Minibar

Bathroom

Toilet paper, Toilet, Towels, Shampoo, Shower, Conditioner, Free toiletries, Body soap, Private bathroom, Hairdryer

General

Air conditioning, Trash cans, Fire extinguisher, Key card access, Safe, Private entrance, Mosquito net, Fan, Smoke Alarm

Media & Technology

Telephone, TV, Flat-screen TV, Streaming service (like Netflix)

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Balcony

Living Area

Desk

Bedroom

Linens, Walk-in closet, Wardrobe or closet

View

City view, View

Accessibility

Accessible by elevator, Upper floors accessible by stairs only, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Pool and Spa

Pool towels, Rooftop pool

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Apartment
Room Type: Apartment
Room Size: 110 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Toilet paper, Toilet, Towels, Shampoo, Shower, Conditioner, Free toiletries, Body soap, Private bathroom, Hairdryer

General

Air conditioning, Trash cans, Fire extinguisher, Key card access, Safe, Private entrance, Mosquito net, Fan, Smoke Alarm

Media & Technology

Telephone, TV, Flat-screen TV, Streaming service (like Netflix)

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Microwave, Kitchenware, Coffee machine, Kitchen, Dining table, Kitchenette, Oven

Outdoors

Outdoor furniture, Balcony

Living Area

Dining area, Sitting area, Desk, Sofa

Bedroom

Linens, Walk-in closet, Wardrobe or closet

View

Inner courtyard view, Garden view, View

Accessibility

Accessible by elevator, Upper floors accessible by stairs only, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Pool and Spa

Pool towels, Rooftop pool

Physical distancing

Single-room AC for guest accommodation
King Room with Terrace
Room Type: Double
Room Size: 50 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Toilet paper, Toilet, Towels, Shampoo, Shower, Conditioner, Free toiletries, Body soap, Private bathroom, Hairdryer

General

Air conditioning, Trash cans, Fire extinguisher, Key card access, Safe, Private entrance, Mosquito net, Fan, Smoke Alarm

Media & Technology

Telephone, TV, Flat-screen TV, Streaming service (like Netflix)

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Walk-in closet, Wardrobe or closet

View

Inner courtyard view, Garden view, View

Outdoors

Terrace, Outdoor furniture

Accessibility

Accessible by elevator, Entire unit located on ground floor, Upper floors accessible by stairs only, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Pool and Spa

Pool towels, Rooftop pool

Physical distancing

Single-room AC for guest accommodation
Twin Room with Terrace
Room Type: Twin
Room Size: 60 m2
2 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Toilet paper, Toilet, Towels, Shampoo, Shower, Conditioner, Free toiletries, Body soap, Private bathroom, Hairdryer

General

Air conditioning, Trash cans, Fire extinguisher, Key card access, Safe, Private entrance, Mosquito net, Fan, Smoke Alarm

Media & Technology

Telephone, TV, Flat-screen TV, Streaming service (like Netflix)

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Walk-in closet, Wardrobe or closet

View

Inner courtyard view, Garden view, View

Outdoors

Terrace, Outdoor furniture

Accessibility

Accessible by elevator, Entire unit located on ground floor, Upper floors accessible by stairs only, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Pool and Spa

Pool towels, Rooftop pool

Physical distancing

Single-room AC for guest accommodation
Standard King Room
Room Type: Double
Room Size: 25 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Toilet paper, Toilet, Towels, Shampoo, Shower, Conditioner, Free toiletries, Body soap, Private bathroom, Hairdryer

General

Air conditioning, Trash cans, Fire extinguisher, Key card access, Safe, Private entrance, Mosquito net, Fan, Smoke Alarm

Media & Technology

Telephone, TV, Flat-screen TV, Streaming service (like Netflix)

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

Bedroom

Linens, Walk-in closet, Wardrobe or closet

View

City view, View

Accessibility

Accessible by elevator, Upper floors accessible by stairs only, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Pool and Spa

Pool towels, Rooftop pool

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Naala Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Naala Tulum?

Check-in time for Naala Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Naala Tulum have a swimming pool?

Yes, this Naala Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Naala Tulum?

Best-rates for the Naala Tulum starts from $46 per night with includes Child Friendly, Internet, Ocean View, Security/Safety, Restaurant, Guest Services, Air Conditioner, Parking, Pool, Balcony/Terrace, Wellness Facilities, Entertainment, Breakfast, TV, View, Accessibility, Business Services, Designated Smoking Area, Oceanfront, Transportation/Shuttle, Bedding/Linens, Bar with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Naala Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Naala Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Naala Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Naala Tulum?

Based on the information reported by the owner or manager, the Naala Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Naala Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Naala Tulum are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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