NCityHotel | Hotel in Astana

8.6 (405 Reviews) |  5 Bathrooms  13 Guests
Nur-Sultan Hotel | NCityHotel

Hotel in Nur-Sultan, Astana

NCityHotel is located in Astana, 3.6 miles from Expo 2017 Astana and a 17-minute walk from Kazakhstan Central Concert Hall. The property is around 1.2 miles from Transport Tower, a 18-minute walk from Korme Exhibition Center and 1.8 miles from Atameken Ethnic Memorial Complex. The property provides a 24-hour front desk, airport transportation, luggage storage space and free WiFi. At the hotel, all rooms are equipped with a closet. Complete with a private bathroom equipped with a shower and free toiletries, all guest rooms at NCityHotel have a flat-screen TV and air conditioning, and some rooms come with a balcony. Guest rooms will provide guests with a desk and an electric tea pot. Popular points of interest near the accommodation include Bayterek Monument, Ak Orda Presidential Palace and Nurzhol Boulevard. Nursultan Nazarbayev International Airport is 9.3 miles away.

NCityHotel is located in Astana.

This 17 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Fireplace/Heating, Guest Services, and several others. This is a good star rated property and has over 405 reviews with the average score of 8.6 . Coming to Astana and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 17 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in Astana. These details are authentic, as they are provided by our partner, booking.com.

This NCityHotel in Astana is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “NCityHotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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40 Sarayshyq Street, Astana, 020000, Kazakhstan

Amenities

Air Conditioner
Parking
Transportation/Shuttle
Security/Safety
Fireplace/Heating
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Parking
  • Free parking
  • Parking
  • Street parking
General
  • Non-smoking rooms
  • Family rooms
  • Smoke-free property
  • Air conditioning
  • Heating
Guest Services
  • Shuttle service
  • Airport shuttle (additional charge)
  • Express check-in/out
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Baggage storage
  • Airport shuttle
  • Daily housekeeping
  • Laundry
  • Fax/Photocopying
  • Ironing service
Internet
  • Internet
  • Wifi
  • Free Wifi
Security/Safety
  • Security alarm
  • CCTV outside property
  • CCTV in common areas
  • Fire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out
  • All plates, cutlery, glasses, and other tableware sanitized
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.21
Location:
8.91
Staff:
8.59
Facilities:
8.15
Comfort:
8.41
Cleanliness:
8.45
Saghareishvili
Jul 23, 2025 07:00:00 AM
Review Score:   10
Georgia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed
Standard Double Room

Bathroom

Shower, Private bathroom, Shampoo, Free toiletries, Bathrobe, Hairdryer, Slippers, Bathtub, Toilet paper, Body soap, Bathtub or shower, Toilet, Toothbrush

Media & Technology

Flat-screen TV, TV

General

Mosquito net, Air conditioning, Soundproof, Smoke Alarm

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Twin Room
Room Type: Twin
Room Size: 15 m2
2 Twin bed(s) Bed
Twin Room

Bathroom

Shower, Private bathroom, Shampoo, Free toiletries, Bathrobe, Hairdryer, Slippers, Bathtub, Toilet paper, Body soap, Bathtub or shower, Toilet, Toothbrush

Media & Technology

Flat-screen TV, TV

General

Mosquito net, Air conditioning, Soundproof, Smoke Alarm

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Bedroom

Wardrobe or closet

View

City view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Double Room with Balcony
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed
Double Room with Balcony

Bathroom

Shower, Private bathroom, Shampoo, Free toiletries, Bathrobe, Hairdryer, Slippers, Bathtub, Toilet paper, Body soap, Bathtub or shower, Toilet, Toothbrush

Media & Technology

Flat-screen TV, TV

General

Mosquito net, Soundproof, Trash cans, Smoke Alarm, Air conditioning

Outdoors

Balcony, Patio

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Deluxe Double Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed
Deluxe Double Room

Bathroom

Shower, Private bathroom, Shampoo, Free toiletries, Bathrobe, Hairdryer, Slippers, Bathtub, Toilet paper, Body soap, Bathtub or shower, Toilet, Toothbrush

Media & Technology

Flat-screen TV, TV

General

Mosquito net, Air conditioning, Soundproof, Smoke Alarm

Living Area

Desk, Sofa, Sitting area

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Bedroom

Wardrobe or closet

View

City view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Sofa bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Family Junior Suite
Room Type: Family
Room Size: 40 m2
2 Queen bed(s) Bed
Family Junior Suite

Bathroom

Shower, Private bathroom, Shampoo, Free toiletries, Bathrobe, Hairdryer, Slippers, Bathtub, Toilet paper, Body soap, Bathtub or shower, Toilet, Toothbrush

Media & Technology

Flat-screen TV, TV

General

Mosquito net, Interconnecting room(s) available, Soundproof, Smoke Alarm, Air conditioning

Living Area

Desk, Sitting area

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Bedroom

Wardrobe or closet

View

City view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Sofa bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this NCityHotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at NCityHotel?

Check-in time for NCityHotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the NCityHotel have a swimming pool?

No, this NCityHotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in NCityHotel?

Best-rates for the NCityHotel starts from $33 per night with includes Fireplace/Heating, Guest Services, Child Friendly, Laundry, Air Conditioner, Parking, Security/Safety, Internet, Transportation/Shuttle with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is NCityHotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the NCityHotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the NCityHotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the NCityHotel?

Based on the information reported by the owner or manager, the NCityHotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for NCityHotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the NCityHotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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